5a3761a830
Связка 112→ДДС больше не подменяет таймеры оператора таймерами первой карточки ДДС, поэтому время заполнения карточки 112 снова попадает в оценку.
483 lines
24 KiB
Python
483 lines
24 KiB
Python
"""Сокет диспетчера ДДС.
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Учебный исходящий звонок бригаде имитируется событиями JSON. Для целевого
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локального прототипа не нужна внешняя телефония или аудиомодель.
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Самая ценная механика цепочки — `card.bounce`: диспетчер видит, что не указан
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этаж, и отбивает карточку обратно. Неполнота КИО перестаёт быть процентом
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в отчёте и становится сорванным выездом с конкретной причиной.
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"""
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import asyncio
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import logging
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import re
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from uuid import UUID
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from fastapi import APIRouter, WebSocket, WebSocketDisconnect
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from pydantic import TypeAdapter, ValidationError
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from app.api.auth import principal_of, websocket_origin_allowed
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from app.domain.events import (
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CallEndReason,
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CommandAck,
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ErrorEvent,
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ErrorKind,
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Exercise,
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PhoneLine,
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PhoneReport,
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ScoreReady,
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SessionEnded,
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StationState,
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StationToServer,
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)
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from app.domain.roles import Role
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from app.domain.statuses import (
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PRIMARY,
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SERVICE_STATUS_LABELS,
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PhoneCallPending,
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PhoneLineRecord,
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PhoneReportRecord,
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ServiceStatus,
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StatusError,
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current,
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)
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from app.domain.timers import TimerCode
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from app.scoring.address import address_matches
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from app.session.dds import DdsLiveCard
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from app.session.finish import finish, score_dds_card
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from app.session.hub import LEASE_FENCED_MESSAGE, hub
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from app.session.state import now_utc
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log = logging.getLogger(__name__)
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router = APIRouter()
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_adapter = TypeAdapter(StationToServer)
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def _start_dds_work_timer(card: DdsLiveCard) -> None:
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"""Start the three-minute work clock once, when the card is opened."""
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timer = card.timers.timers.get(TimerCode.DDS_WORK)
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if timer is None or timer.started_at is None:
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card.on_event("dds.open")
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#: Команды, которым не нужна активная карточка пульта.
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CARDLESS_EVENTS = {"card.open", "station.finish", "card.bounce"}
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REPORT_PHASES = ("dispatched", "arrived", "working", "completed")
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REQUIRED_STATUS = {
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"dispatched": ServiceStatus.ACCEPTED,
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"arrived": ServiceStatus.RESPONDING,
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"working": ServiceStatus.ARRIVED,
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"completed": ServiceStatus.WORKING,
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}
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STATUS_AT_OR_AFTER = {
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"dispatched": {ServiceStatus.ACCEPTED, ServiceStatus.RESPONDING,
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ServiceStatus.ARRIVED, ServiceStatus.WORKING},
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"arrived": {ServiceStatus.RESPONDING, ServiceStatus.ARRIVED, ServiceStatus.WORKING},
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"working": {ServiceStatus.ARRIVED, ServiceStatus.WORKING},
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"completed": {ServiceStatus.WORKING, ServiceStatus.COMPLETED},
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}
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def _error(session_id: UUID, message: str) -> None:
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hub.to_station(session_id, ErrorEvent(code=ErrorKind.UNSUPPORTED_EVENT, message=message))
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def _line(session_id: UUID, card: DdsLiveCard, speaker: str, text: str) -> None:
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call = card.phone_pending
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if call is None:
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return
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line = PhoneLineRecord(service=call.service, crew=call.crew,
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speaker=speaker, text=text, at=now_utc())
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card.phone_lines.append(line)
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card.dds_log.append((f"phone.line.{speaker}", line.at, f"{call.crew}: {text}"))
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hub.to_station(session_id, PhoneLine(**line.model_dump()))
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def _address_matches(expected: str | None, supplied: str) -> bool:
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"""Не даём сообщить бригаде другой номер дома/другую улицу."""
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return address_matches(expected, supplied)
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def _incident_matches(card: DdsLiveCard, supplied: str) -> bool:
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text = supplied.casefold()
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# Описание часто начинается с адреса: его нельзя считать совпадением
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# характера происшествия. Берём только название сценария и признаки ЕКП.
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source = " ".join((card.scenario.title, " ".join(card.kio.signs)))
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anchors = {word[:4] for word in re.findall(r"[а-яё]{5,}", source.casefold())}
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return len(supplied.strip()) >= 8 and any(anchor in text for anchor in anchors)
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def _has_purpose(text: str, stems: tuple[str, ...]) -> bool:
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normalized = text.casefold()
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return len(text.strip()) >= 8 and any(stem in normalized for stem in stems)
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def _report_text(phase: str, crew: str, address: str) -> str:
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match phase:
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case "dispatched":
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return f"{crew}: вызов по адресу {address} принят, выезжаем. О прибытии доложу."
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case "arrived":
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return f"{crew}: прибыли по адресу {address}. Уточняем обстановку на месте."
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case "working":
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return f"{crew}: обстановка уточнена, приступили к работам. Сообщим о завершении."
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case _:
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return f"{crew}: работы завершены. Дальнейшая помощь от нашей бригады не требуется."
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def _finish_phone_call(session_id: UUID, card: DdsLiveCard) -> None:
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call = card.phone_pending
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assert call is not None
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text = _report_text(call.phase, call.crew, card.dispatched_card.address or "из карточки")
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_line(session_id, card, "crew", text)
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report = PhoneReportRecord(service=call.service, crew=call.crew,
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phase=call.phase, text=text, at=now_utc())
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card.phone_reports.append(report)
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card.dds_log.append(("phone.report", now_utc(), f"{call.crew}: {call.phase}"))
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card.phone_pending = None
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hub.to_station(session_id, PhoneReport(**report.model_dump()))
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async def _finish_dds(session_id: UUID, state) -> None:
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state.ended_at = now_utc()
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state.end_reason = CallEndReason.COMPLETE
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for card in state.desk.cards.values():
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timer = card.timers.timers.get(TimerCode.DDS_WORK)
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if timer is not None and timer.started_at is not None:
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card.timers.on_event("dds.finish")
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hub.stop_ticker(session_id)
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hub.to_station(session_id, SessionEnded(reason=CallEndReason.COMPLETE))
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hub.to_observers(session_id, SessionEnded(reason=CallEndReason.COMPLETE))
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if hub.journal:
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await hub.journal.session_ended(session_id, state.ended_at, CallEndReason.COMPLETE.value)
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await finish(session_id, state)
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hub.to_station(session_id, ScoreReady(session_id=session_id))
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async def _handle(session_id: UUID, state, event) -> None:
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if state.ended:
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_error(session_id, "Занятие уже завершено")
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return
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card = state.desk.active
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if card is None and event.type not in CARDLESS_EVENTS:
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_error(session_id, "Нет активной карточки")
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return
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match event.type:
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case "card.ack":
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# Подтверждение приёма — это статус «Принята» у главной службы.
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# Кнопка осталась ради живой цепочки 112 → ДДС (lct-20), где
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# диспетчер один и выбирать службу не из чего.
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if not event.comment.strip():
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_error(session_id, "Для подтверждения приёма добавьте комментарий с основанием")
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return
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if any(action == "card.ack" for action, _at, _detail in card.dds_log):
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return
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card.on_event("card.ack")
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card.dds_log.append(("card.ack", now_utc(), None))
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services = state.card_services(card)
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if services:
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_start_dds_work_timer(card)
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try:
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card.set_service_status(
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services[0], ServiceStatus.ACCEPTED, event.comment, author="диспетчер"
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)
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except StatusError:
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pass # статус уже стоит: повторное нажатие ничего не меняет
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case "card.status":
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if event.service not in state.card_services(card):
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_error(session_id, "Можно менять статусы только своей ДДС")
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return
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_start_dds_work_timer(card)
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try:
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card.set_service_status(
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event.service, event.status, event.comment, author="диспетчер"
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)
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except StatusError as exc:
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hub.to_station(
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session_id,
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ErrorEvent(code=ErrorKind.UNSUPPORTED_EVENT, message=str(exc)),
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)
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return
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# Первичный статус останавливает норматив 30 секунд.
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if event.status in PRIMARY:
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card.on_event("card.ack")
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if event.status in {
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ServiceStatus.COMPLETED, ServiceStatus.DECLINED, ServiceStatus.REFUSED,
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}:
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card.on_event("dds.complete")
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case "crew.select":
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if event.crew not in state.crew_options(card):
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_error(session_id, "Выберите бригаду из списка доступных")
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return
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service = state.crew_service(card, event.crew)
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assigned = card.crew_assignments.get(service)
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if assigned and assigned != event.crew and any(
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report.service == service for report in card.phone_reports
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):
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_error(session_id, "После первого доклада бригаду этой службы менять нельзя")
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return
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if card.phone_pending is not None:
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_error(session_id, "Завершите текущий разговор перед сменой бригады")
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return
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if card.crew_selected == event.crew and assigned == event.crew:
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return
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card.crew_selected = event.crew
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card.crew_assignments[service] = event.crew
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card.dds_log.append(("crew.select", now_utc(), event.crew))
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case "phone.dial":
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if card.phone_pending is not None:
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_error(session_id, "Разговор уже идёт: передайте сведения или завершите звонок")
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return
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crew = card.crew_selected
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service = state.crew_service(card, crew) if crew else None
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if service is None:
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_error(session_id, "Сначала выберите бригаду")
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return
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previous = [report for report in card.phone_reports if report.service == service]
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if len(previous) >= len(REPORT_PHASES):
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_error(session_id, "Все доклады этой бригады уже получены")
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return
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phase = REPORT_PHASES[len(previous)]
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required = REQUIRED_STATUS[phase]
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if current(card.status_log, service) not in STATUS_AT_OR_AFTER[phase]:
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_error(session_id, f"Перед звонком нужен статус «{SERVICE_STATUS_LABELS[required]}» этой службы")
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return
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card.phone_pending = PhoneCallPending(service=service, crew=crew, phase=phase)
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card.dds_log.append(("phone.dial", now_utc(), crew))
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greeting = (f"{crew}, старший группы на связи. Назовите адрес, характер происшествия "
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"и что требуется от бригады."
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if phase == "dispatched" else
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f"{crew}, старший группы на связи. Слушаю ваш запрос по карточке.")
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_line(session_id, card, "crew", greeting)
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case "phone.brief":
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call = card.phone_pending
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if call is None or call.phase != "dispatched":
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_error(session_id, "Сначала соединитесь со старшим группы для передачи вызова")
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return
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if not _address_matches(card.dispatched_card.address, event.address):
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_error(session_id, "Проверьте адрес: улица и номер дома должны совпадать с карточкой")
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return
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if not _incident_matches(card, event.incident):
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_error(session_id, "Уточните характер происшествия по данным карточки")
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return
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if not _has_purpose(event.request, ("выезд", "выех", "направ", "прибыт",
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"реагир", "помощ", "подтверд", "долож")):
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_error(session_id, "Сформулируйте задачу: выезд, помощь или доклад бригады")
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return
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_line(session_id, card, "dispatcher", f"Адрес: {event.address.strip()}. "
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f"Происшествие: {event.incident.strip()}. {event.request.strip()}")
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_finish_phone_call(session_id, card)
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case "phone.check":
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call = card.phone_pending
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if call is None or call.phase == "dispatched":
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_error(session_id, "Сначала передайте вызов, затем запросите обстановку")
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return
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if not _has_purpose(event.text, ("обстанов", "статус", "прибыл", "доех",
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"выех", "работ", "заверш", "мест",
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"ход", "сообщ", "долож", "уточн")):
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_error(session_id, "Спросите обстановку, прибытие или ход работ по карточке")
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return
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_line(session_id, card, "dispatcher", event.text.strip())
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_finish_phone_call(session_id, card)
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case "phone.hangup":
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if card.phone_pending is None:
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_error(session_id, "Нет активного разговора")
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return
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card.dds_log.append(("phone.hangup", now_utc(), card.phone_pending.crew))
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card.phone_pending = None
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case "card.reply":
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if (state.exercise is not Exercise.DDS and not state.handoff_to_dds) or (
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event.card_id != card.card_id
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):
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_error(session_id, "Ответ относится не к текущей карточке")
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return
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# A browser may lose the acknowledgement after the server has
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# committed this replace-style value. Reconnect retries are safe:
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# don't create another journal row
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# when the current card already contains exactly this text.
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if card.reply_text == event.text:
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return
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card.reply_text = event.text
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card.reply_log.append((now_utc(), event.text))
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case "card.open":
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if (state.exercise is not Exercise.DDS and not state.handoff_to_dds) or not state.desk.open(event.card_id):
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_error(session_id, "Карточка отсутствует в текущей очереди")
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return
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_start_dds_work_timer(state.desk.active)
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hub.to_station(session_id, state.card_received_event())
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# CardReceived carries the contents, while StationState carries
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# the status journal and current queue. Send both on every switch
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# so the newly opened card cannot briefly inherit the previous
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# card's status snapshot until the next periodic tick.
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hub.to_station(session_id, StationState(snapshot=state.station_snapshot()))
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case "card.next":
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if (state.exercise is not Exercise.DDS and not state.handoff_to_dds) or (
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event.card_id != card.card_id
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):
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_error(session_id, "Следующая карточка недоступна: ID текущей не совпадает")
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return
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if state.desk.is_completed(event.card_id):
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_error(session_id, "Эта карточка уже завершена")
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return
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# Keep the lesson alive if selected cards have not arrived yet.
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# The next delivery may become the active card immediately or
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# after its configured interval; no completed card is reused.
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if state.desk.complete(card.card_id, score_dds_card(state, card)) is not None:
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hub.to_station(session_id, state.card_received_event())
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active_before_delivery = state.desk.active_id
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state.desk.deliver_due()
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if state.desk.active_id and state.desk.active_id != active_before_delivery:
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hub.to_station(session_id, state.card_received_event())
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hub.to_station(session_id, StationState(snapshot=state.station_snapshot()))
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if not state.desk.cards and len(state.desk.completed) >= len(state.desk.scenarios):
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await _finish_dds(session_id, state)
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case "station.finish":
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if state.exercise is not Exercise.DDS and not state.handoff_to_dds:
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_error(session_id, "Операторское занятие завершается после звонка 112")
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return
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await _finish_dds(session_id, state)
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case "card.bounce":
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_error(
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session_id,
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"ДДС не проверяет заполнение карточки: замечания передаёт служба контроля 112",
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)
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return
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case "zone.decision":
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previous = next(
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(detail for action, _at, detail in reversed(card.dds_log)
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if action == "zone.decision"),
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None,
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)
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decision = "в зоне" if event.in_zone else "не в зоне"
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if previous is not None:
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if previous != decision:
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_error(session_id, "Решение по зоне уже записано для этой карточки")
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return
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card.on_event("zone.decision")
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card.dds_log.append(("zone.decision", now_utc(), decision))
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case "crew.dispatched":
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card.kio = card.kio.model_copy(update={"dispatch_order_at": event.at})
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card.dds_log.append(("crew.dispatched", now_utc(), None))
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case "crew.arrived":
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card.on_event("crew.arrived")
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card.kio = card.kio.model_copy(update={"arrival_at": event.at})
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card.dds_log.append(("crew.arrived", now_utc(), None))
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await hub.checkpoint(session_id)
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hub.to_station(session_id, StationState(snapshot=state.station_snapshot()))
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hub.to_observers(session_id, state.snapshot())
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async def _pump(ws: WebSocket, queue: asyncio.Queue) -> None:
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while True:
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event = await queue.get()
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await ws.send_text(event.model_dump_json())
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if (isinstance(event, ErrorEvent) and event.code is ErrorKind.INTERNAL
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and event.message == LEASE_FENCED_MESSAGE):
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await ws.close(code=1012)
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return
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async def _reject(ws: WebSocket, message: str) -> None:
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"""Отказ до входа в цикл: сокет закрывается с объяснением, а не молча."""
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await ws.send_text(
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ErrorEvent(code=ErrorKind.FORBIDDEN, message=message).model_dump_json()
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)
|
||
await ws.close()
|
||
|
||
|
||
@router.websocket("/ws/station/{session_id}")
|
||
async def station(ws: WebSocket, session_id: UUID, role: str = "dds") -> None:
|
||
if not websocket_origin_allowed(ws):
|
||
await ws.close(code=1008)
|
||
return
|
||
if hub.is_lease_fenced(session_id):
|
||
await ws.close(code=1012)
|
||
return
|
||
await ws.accept()
|
||
|
||
# За АРМ ДДС садится обучающийся, преподаватель смотрит и подменяет.
|
||
who = principal_of(ws)
|
||
if who is None or who.role not in (Role.INSTRUCTOR, Role.TRAINEE):
|
||
await _reject(ws, "Недостаточно прав для этого экрана")
|
||
return
|
||
|
||
state = hub.get(session_id)
|
||
if state is None:
|
||
await ws.send_text(
|
||
ErrorEvent(code=ErrorKind.SESSION_NOT_FOUND, message="Занятие не запущено").model_dump_json()
|
||
)
|
||
await ws.close()
|
||
return
|
||
if who.role is Role.INSTRUCTOR and state.owner_login != who.login:
|
||
await ws.send_text(
|
||
ErrorEvent(code=ErrorKind.SESSION_NOT_FOUND, message="Занятие не запущено").model_dump_json()
|
||
)
|
||
await ws.close()
|
||
return
|
||
if who.role is Role.TRAINEE and (
|
||
state.trainee_id is None or state.trainee_id != who.trainee_id
|
||
):
|
||
await _reject(ws, "Занятие не назначено этому обучающемуся")
|
||
return
|
||
|
||
with hub.station(session_id) as queue:
|
||
sender = asyncio.create_task(_pump(ws, queue))
|
||
try:
|
||
# Карточка, переданная до подключения станции, не теряется:
|
||
# диспетчер садится за АРМ, когда вызов уже идёт.
|
||
if state.desk.active is not None:
|
||
hub.to_station(session_id, state.card_received_event())
|
||
hub.to_station(session_id, StationState(snapshot=state.station_snapshot()))
|
||
while True:
|
||
payload = await ws.receive_json()
|
||
try:
|
||
event = _adapter.validate_python(payload)
|
||
except ValidationError:
|
||
hub.to_station(
|
||
session_id,
|
||
ErrorEvent(code=ErrorKind.UNSUPPORTED_EVENT, message=str(payload)[:200]),
|
||
)
|
||
continue
|
||
raw_command_id = payload.get("_command_id") if isinstance(payload, dict) else None
|
||
try:
|
||
command_id = UUID(raw_command_id) if raw_command_id is not None else None
|
||
except (ValueError, TypeError, AttributeError):
|
||
hub.to_station(
|
||
session_id,
|
||
ErrorEvent(code=ErrorKind.UNSUPPORTED_EVENT,
|
||
message="Некорректный идентификатор команды"),
|
||
)
|
||
continue
|
||
if command_id is not None and str(command_id) in state.processed_station_commands:
|
||
# The checkpoint already proves this exact command committed.
|
||
# Re-ack it without rerunning its business transition.
|
||
hub.to_station(session_id, CommandAck(command_id=command_id))
|
||
continue
|
||
async with hub.durable_transition(session_id):
|
||
await _handle(session_id, state, event)
|
||
if command_id is not None:
|
||
state.processed_station_commands.append(str(command_id))
|
||
del state.processed_station_commands[:-512]
|
||
# Commit the state+dedupe ID before acknowledging. The
|
||
# transition context can have already flushed other
|
||
# events; an explicit checkpoint here makes the
|
||
# command/ACK boundary independent of that batch state.
|
||
await hub.checkpoint(session_id)
|
||
# The hub stages non-error events until the checkpoint
|
||
# transaction has committed, including this ack.
|
||
hub.to_station(session_id, CommandAck(command_id=command_id))
|
||
except WebSocketDisconnect:
|
||
return
|
||
except Exception: # noqa: BLE001 — failed durable transition may fence the owner
|
||
if not state.lease_fenced:
|
||
raise
|
||
log.info(
|
||
"закрытие станционного WebSocket после fencing занятия %s",
|
||
session_id,
|
||
)
|
||
# `hub.checkpoint` broadcasts a structured fence event before
|
||
# propagating the failed database write. Let the sender deliver
|
||
# that event and close with 1012 instead of an opaque 1006.
|
||
await asyncio.gather(sender, return_exceptions=True)
|
||
return
|
||
finally:
|
||
sender.cancel()
|