Merge remote-tracking branch 'origin/main' into feat/cluster-auth-handshake

# Conflicts:
#	docs/arch/SCALE-OUT.md
#	scripts/test_cluster_failover.py

backend/app/api/http/ekp.py

@@ -48,3 +48,14 @@ async def signs(prefix: list[str] = Query(default=[]), group: int | None = None)
             else None
         ),
     }
+
+
+@router.get("/services")
+async def services() -> dict:
+    """Каталог служб для ручного добавления в карточку — как окно «Добавьте службы».
+
+    Каталог — справочник боевого АРМ, а не содержимое вызова: отдавать его
+    курсанту так же безопасно, как группы происшествий.
+    """
+    data = ekp.catalog()
+    return {"source": data.source, "services": [item.model_dump() for item in data.services]}

backend/app/api/http/sessions.py

@@ -8,6 +8,7 @@ import logging
 import time
 from collections.abc import AsyncIterator
 from datetime import UTC, datetime
+from typing import Literal
 from uuid import UUID
 
 from fastapi import APIRouter, Depends, HTTPException, Query, Request, Response
@@ -22,16 +23,29 @@ from app.db import repo
 from app.db.base import get_session
 from app.db.models import Group, Score, Session, Trainee
 from app.domain.events import Exercise, SessionMode, SessionReport
+from app.domain.taxonomy import (
+    ERRORS,
+    ErrorCode,
+    Finding,
+    FindingDecision,
+    FindingReview,
+    FindingSource,
+)
 from app.domain.roles import Role
-from app.domain.statuses import SERVICE_STATUS_LABELS, StationSnapshot, current
+from app.domain.statuses import SERVICE_STATUS_LABELS, DdsQueueCard, StationSnapshot, current
-from app.domain.timers import TimerCode
+from app.domain.timers import TimerCode, TimerState
 from app.scoring.export import to_csv, to_pdf
 from app.scoring.report import build as build_report
+from app.scoring.review import has_finding
+from app.scoring.taxonomy import METRIC_MAP
 from app.session.access import can_access
 from app.session.checkpoint import load_state
-from app.session.finish import override_score
+from app.session.finish import change_findings, override_score
+from app.session.store import FindingAdded, FindingReviewed
+from app.session.timers import now_utc
 from app.session.score import scoring_scenario
 from app.session.hub import hub
+from app.session.state import SessionState
 from app.session.store import ScoreOverridden, apply_score_override
 from app.voice.recording import recording_path
 
@@ -86,6 +100,15 @@ class DdsHistoryOut(BaseModel):
     recipient_services: list[str] = []
 
 
+class Signal(BaseModel):
+    """Одна строка колонки сигналов реестра. Цвет несёт смысл только через
+    `severity`; текст обязателен и не заменяется цветом."""
+
+    kind: Literal["backlog", "refusals", "offline"]
+    severity: TimerState
+    text: str
+
+
 class ActiveSessionOut(BaseModel):
     session_id: UUID
     trainee_name: str | None
@@ -100,7 +123,10 @@ class ActiveSessionOut(BaseModel):
     dds_overdue_cards: int
     dds_work_overdue_cards: int
     dds_statuses: dict[str, str]
+    paused: bool = False
     dds_snapshot: StationSnapshot | None = None
+    signals: list[Signal] = []
+    presence_known: bool = True
 
 
 def _out(session) -> SessionOut:
@@ -184,6 +210,52 @@ async def dds_history(
     return result
 
 
+def _signals(
+    state: SessionState, queue: list[DdsQueueCard], now: datetime, *, live: bool
+) -> list[Signal]:
+    """Сигналы реестра: очередь, повторные отказы, курсант не на связи.
+
+    Не завязаны на паузу занятия (`session.pause`, если появится) — очередь,
+    отказы и присутствие сокета не читают таймеры. Присутствие — по наличию
+    подписчика в хабе этого узла; окно нужно, чтобы короткий разрыв
+    соединения не сразу считался потерей связи курсанта.
+
+    `live=False` — снимок чужого узла: его сокеты здесь не видны, поэтому
+    присутствие неизвестно. Чтение реестра не меняет состояние занятия.
+    """
+    settings = get_settings()
+    signals: list[Signal] = []
+    # Необработанная — без первичного статуса: он останавливает норматив
+    # DDS_ACK. Принятая или отклонённая карточка висит в очереди до
+    # «Следующей», но реакции курсанта уже не ждёт.
+    pending = sum(not card.timer_stopped for card in queue)
+    if pending >= settings.signal_backlog_threshold:
+        signals.append(Signal(
+            kind="backlog", severity=TimerState.WARN,
+            text=f"Очередь: {pending} необработанных карточек",
+        ))
+    if state.consecutive_refusals >= settings.signal_refusals_threshold:
+        signals.append(Signal(
+            kind="refusals", severity=TimerState.WARN,
+            text=f"Подряд отказов: {state.consecutive_refusals}",
+        ))
+    if live:
+        connected = (
+            hub.station_connected(state.session_id) if state.dds_phase
+            else hub.trainee_connected(state.session_id)
+        )
+        offline_seconds = (
+            (now - (state.socket_last_seen_at or state.started_at)).total_seconds()
+            if (state.socket_last_seen_at or state.started_at) is not None else 0
+        )
+        if not connected and offline_seconds >= settings.signal_offline_window_seconds:
+            signals.append(Signal(
+                kind="offline", severity=TimerState.VIOLATED,
+                text=f"Курсант не на связи {int(offline_seconds)} с",
+            ))
+    return sorted(signals, key=lambda signal: signal.severity is not TimerState.VIOLATED)
+
+
 @router.get("/active", response_model=list[ActiveSessionOut])
 async def active(
     request: Request,
@@ -197,6 +269,9 @@ async def active(
         state.session_id: state
         for state in hub.active_sessions(who.login)
     }
+    #: Снимки без живой записи в хабе этого узла — чужой узел или сессия,
+    #: ожидающая восстановления. Её сокеты нельзя проверить этим процессом.
+    checkpoint_only: set[UUID] = set()
     if db is not None:
         rows = (
             await db.scalars(
@@ -225,11 +300,15 @@ async def active(
             state.owner_login = row.owner_login
             if not state.ended:
                 states[state.session_id] = state
+                checkpoint_only.add(state.session_id)
 
     for state in states.values():
-        elapsed = (max(0, int((now - state.started_at).total_seconds()))
+        paused_ms = state.total_paused_ms
+        if state.paused and state.paused_at is not None:
+            paused_ms += max(0, int((now - state.paused_at).total_seconds() * 1000))
+        elapsed = (max(0, int((now - state.started_at).total_seconds() - paused_ms / 1000))
                    if state.started_at else 0)
-        station = state.station_snapshot() if state.exercise is Exercise.DDS else None
+        station = state.station_snapshot() if state.dds_phase else None
         queue = station.queue_cards if station else []
         card = state.desk.active
         status_log = card.status_log if card is not None else []
@@ -255,13 +334,18 @@ async def active(
             ),
             dds_work_overdue_cards=sum(
                 (timer := card.timers.timers.get(TimerCode.DDS_WORK)) is not None
-                and timer.started_at is not None
+                # Пауза держит `started_at=None`, хотя таймер уже шёл: судить
+                # по нему одному спрятало бы уже случившееся нарушение (lct-39).
+                and (timer.started_at is not None or timer.paused)
                 and not timer.stopped
                 and timer.current_ms(time.monotonic()) > card.timers.limits[TimerCode.DDS_WORK]
                 for card in state.desk.cards.values()
             ),
             dds_statuses=latest_statuses,
+            paused=state.paused,
             dds_snapshot=station,
+            signals=_signals(state, queue, now, live=state.session_id not in checkpoint_only),
+            presence_known=state.session_id not in checkpoint_only,
         ))
     return result
 
@@ -584,6 +668,157 @@ async def override(
     return SessionReport.model_validate(report["full_report"])
 
 
+def _required_text(value: str) -> str:
+    cleaned = value.strip()
+    if not cleaned:
+        raise ValueError("поле обязательно")
+    return cleaned
+
+
+class FindingReviewIn(BaseModel):
+    """Решение по отметке: причина обязательна и остаётся в разборе."""
+
+    decision: FindingDecision
+    reason: str = Field(min_length=1, max_length=1000)
+
+    _reason = field_validator("reason")(_required_text)
+
+
+class FindingIn(BaseModel):
+    """Отметка преподавателя: код, факт и норма — то же обоснование, что у автоматической."""
+
+    code: ErrorCode
+    fact: str = Field(min_length=1, max_length=1000)
+    norm: str = Field(min_length=1, max_length=1000)
+    #: Номер карточки очереди ДДС (с 1); без него отметка относится к занятию.
+    card: int | None = Field(default=None, ge=1)
+    #: Ключ идемпотентности с клиента: повтор запроса не добавит отметку второй раз.
+    client_id: UUID | None = None
+
+    _fact = field_validator("fact")(_required_text)
+    _norm = field_validator("norm")(_required_text)
+
+
+async def _change_findings(
+    session_id: UUID, who, db: AsyncSession | None, make,
+) -> SessionReport:
+    """Общий путь решений по отметкам — тот же, что у правки итога.
+
+    `make(who, score)` строит запись изменения по сохранённой оценке или
+    отвечает HTTP-ошибкой. Роль проверяет маршрут: администратору сюда нельзя,
+    как и к правке балла.
+    """
+    state = hub.get(session_id)
+    if state is not None:
+        _require_access(who, state)
+        if state.score is None:
+            raise HTTPException(status_code=409, detail="score_not_ready")
+        scenario = scoring_scenario(state)
+        if scenario is None:
+            raise HTTPException(status_code=409, detail="scenario_not_found")
+        change = make(who, state.score)
+        async with hub.operation(session_id):
+            if not _repeated(state.score, change):
+                change_findings(state, change)
+        return build_report(session_id, state, scenario)
+
+    if db is None:
+        raise HTTPException(status_code=404, detail="session_not_found")
+    session = await repo.get_session(db, session_id)
+    if session is None:
+        raise HTTPException(status_code=404, detail="session_not_found")
+    _require_access(who, session)
+    score = await db.scalar(select(Score).where(Score.session_id == session_id))
+    if score is None:
+        raise HTTPException(status_code=409, detail="score_not_ready")
+    if (score.report or {}).get("full_report") is None:
+        raise HTTPException(status_code=409, detail="report_not_archived")
+    current = dict(score.report)
+    change = make(who, current)
+    await db.rollback()  # чтение закончено; запись — одной транзакцией хранилища
+    if not _repeated(current, change):
+        await hub.store.commit_archived(session_id, [change])
+    # Ответ — по строке после commit: пересчёт шёл под блокировкой и мог учесть
+    # решение из соседней вкладки, которого не было в прочитанном выше отчёте.
+    score = await db.scalar(
+        select(Score).where(Score.session_id == session_id)
+        .execution_options(populate_existing=True)
+    )
+    report = SessionReport.model_validate(score.report["full_report"])
+    await db.rollback()
+    return report
+
+
+def _repeated(report: dict, change: FindingReviewed | FindingAdded) -> bool:
+    return isinstance(change, FindingAdded) and has_finding(report, change.finding.client_id)
+
+
+@router.post("/{session_id}/findings/{index}/review", response_model=SessionReport)
+async def review_finding(
+    session_id: UUID,
+    index: int,
+    body: FindingReviewIn,
+    request: Request,
+    db: AsyncSession | None = Depends(optional_session),
+) -> SessionReport:
+    """Подтвердить или снять отметку; снятая не штрафует свою метрику."""
+    who = require(request, Role.INSTRUCTOR)
+
+    def make(who, score: dict) -> FindingReviewed:
+        if not 0 <= index < len(score.get("findings", [])):
+            raise HTTPException(status_code=404, detail="finding_not_found")
+        return FindingReviewed(index=index, role=who.role.value, review=FindingReview(
+            decision=body.decision, reason=body.reason, author=who.login, at=now_utc(),
+        ))
+
+    return await _change_findings(session_id, who, db, make)
+
+
+@router.post("/{session_id}/findings", response_model=SessionReport)
+async def add_finding(
+    session_id: UUID,
+    body: FindingIn,
+    request: Request,
+    db: AsyncSession | None = Depends(optional_session),
+) -> SessionReport:
+    """Отметка преподавателя штрафует связанную метрику по той же методике."""
+    who = require(request, Role.INSTRUCTOR)
+
+    def make(who, score: dict) -> FindingAdded:
+        service = None
+        prefix = ""
+        exercise = (score.get("full_report") or {}).get("exercise")
+        # E1–E6 в связке 112 → ДДС — ошибки приёма вызова: их метрики у занятия,
+        # а не у карточки очереди. С номером карточки отметка не нашла бы свою
+        # метрику 112 и штрафовала бы отдельной метрикой преподавателя.
+        if (body.card is not None and body.code.value.startswith("E")
+                and exercise != Exercise.DDS.value):
+            raise HTTPException(status_code=422, detail="call_code_without_card")
+        if body.card is not None:
+            cards = score.get("card_results") or []
+            if body.card > len(cards):
+                raise HTTPException(status_code=422, detail="card_not_found")
+            service = cards[body.card - 1].get("managed_service")
+            prefix = f"Карточка {body.card}: " + (f"{service}: " if service else "")
+        competency = next((item for code, item in METRIC_MAP.values() if code is body.code), None)
+        return FindingAdded(role=who.role.value, finding=Finding(
+            code=body.code,
+            source=FindingSource.INSTRUCTOR,
+            summary=f"{prefix}{ERRORS[body.code].title}",
+            fact=body.fact,
+            norm=body.norm,
+            ref="отметка преподавателя на разборе",
+            competency=competency,
+            at=now_utc(),
+            card=body.card,
+            service=service,
+            author=who.login,
+            client_id=body.client_id,
+        ))
+
+    return await _change_findings(session_id, who, db, make)
+
+
 @router.get("", response_model=list[SessionOut])
 async def listing(
     request: Request,

backend/app/api/ws/call.py

@@ -14,7 +14,7 @@ from uuid import UUID, uuid4
 from fastapi import APIRouter, WebSocket, WebSocketDisconnect
 from pydantic import TypeAdapter, ValidationError
 
-from app.api.ws.session import pump, run_command, session_socket
+from app.api.ws.session import close_fenced, pump, run_command, session_socket
 from app.domain.events import (
     BgStart,
     CallEnded,
@@ -31,6 +31,7 @@ from app.domain.events import (
     PatchSource,
     ScoreReady,
     SessionMode,
+    SessionPaused,
     StationState,
     TimerTick,
     TextTurnAccepted,
@@ -39,6 +40,7 @@ from app.domain.events import (
     TraineeToServer,
 )
 from app.dialog.slots import TurnResult
+from app.domain.kio import PatchRejected, get_field
 from app.domain.roles import Role
 from app.scenarios import store
 from app.session.dds import prepare_handoff_queue
@@ -191,6 +193,14 @@ async def _handle(session_id: UUID, state, event) -> None:
             code=ErrorKind.UNSUPPORTED_EVENT, message="Занятие уже завершено",
         ))
         return
+    if state.paused:
+        # Отказ временный, в отличие от отклонённого значения: `kio.patch`
+        # без `auto`-отката. useCall держит правку в pending и повторяет её
+        # после `session.paused: false` — откат стёр бы ввод курсанта.
+        hub.to_trainee(session_id, ErrorEvent(
+            code=ErrorKind.UNSUPPORTED_EVENT, message="Пауза, ждите преподавателя",
+        ))
+        return
     if (event.type == "text.turn" and state.exercise is not Exercise.CARD) or state.exercise is Exercise.DDS or (
         state.exercise is Exercise.CARD and event.type not in {"kio.patch", "card.submit", "text.turn"}
     ) or (state.exercise is Exercise.CALL and event.type == "card.submit"):
@@ -229,6 +239,9 @@ async def _handle(session_id: UUID, state, event) -> None:
                     code=ErrorKind.INTERNAL, message="Не удалось получить ответ заявителя. Попробуйте ещё раз.",
                 ))
                 return
+            if state.paused:
+                # Ответ модели мог закончиться уже после команды преподавателя.
+                return
             caller_entry = state.append(Speaker.CALLER, line.text, line.mood)
             hub.to_trainee(session_id, CallerUtterance(
                 utterance_id=uuid4(), text=line.text,
@@ -270,16 +283,37 @@ async def _handle(session_id: UUID, state, event) -> None:
 
         case "kio.patch":
             old_code, old_notify = state.kio.incident_code, list(state.kio.notify)
-            state.patch_kio(event.fields)
+            old_extra = list(state.kio.notify_extra)
+            try:
+                state.patch_kio(event.fields)
+            except (ValidationError, PatchRejected) as exc:
+                reason = exc.errors()[0].get("msg", "") if isinstance(exc, ValidationError) else str(exc)
+                # Недопустимое значение — отказ курсанту, а не сбой операции:
+                # сбой закрыл бы занятие на этом узле.
+                hub.to_trainee(session_id, ErrorEvent(
+                    code=ErrorKind.UNSUPPORTED_EVENT,
+                    message=f"Поле карточки не принято: {reason}"[:200],
+                ))
+                # Пакет отклонён целиком, а фронт держит его в pending до эха.
+                # Серверное значение с `auto` снимает pending — иначе на экране
+                # останутся правки, которых на сервере нет.
+                hub.to_trainee(session_id, KioPatchOut(
+                    fields={path: get_field(state.kio, path) for path in event.fields},
+                    source=PatchSource.AUTO,
+                ))
+                return
             hub.to_trainee(session_id, KioPatchOut(
                 fields=event.fields, source=PatchSource.OPERATOR,
             ))
+            auto: dict = {}
             if (state.kio.incident_code, state.kio.notify) != (old_code, old_notify):
-                hub.to_trainee(session_id, KioPatchOut(
+                auto |= {"incident_code": state.kio.incident_code, "notify": list(state.kio.notify)}
-                    fields={"incident_code": state.kio.incident_code,
+            # Добавки сервер чистит сам (повторы, службы из notify) — фронту
-                            "notify": list(state.kio.notify)},
+            # нужно итоговое значение, а не эхо присланного.
-                    source=PatchSource.AUTO,
+            if state.kio.notify_extra != event.fields.get("notify_extra", old_extra):
-                ))
+                auto["notify_extra"] = list(state.kio.notify_extra)
+            if auto:
+                hub.to_trainee(session_id, KioPatchOut(fields=auto, source=PatchSource.AUTO))
             # Наблюдателю уходит карточка целиком: рассинхрон на внешнем мониторе
             # посреди занятия дороже лишних килобайт.
             hub.to_observers(session_id, KioState(kio=state.kio))
@@ -390,9 +424,16 @@ async def call(ws: WebSocket, session_id: UUID) -> None:
     )
     if entered is None:
         return
-    _who, state = entered
+    who, state = entered
 
-    with hub.trainee(session_id) as queue:
+    async with hub.trainee_socket(
+        session_id, station=False, trainee=who.role is Role.TRAINEE,
+    ) as queue:
+        if hub.is_lease_fenced(session_id):
+            await close_fenced(ws)
+            return
+        # Переподключившийся клиент сначала узнаёт, разрешён ли ввод.
+        queue.put_nowait(SessionPaused(paused=state.paused))
         if state.exercise is Exercise.CARD:
             from app.api.ws.control import card_briefing
 
@@ -435,6 +476,10 @@ async def call(ws: WebSocket, session_id: UUID) -> None:
                 # Бинарные кадры — аудио, текстовые — события. Направление определяется
                 # каналом, обёртки JSON вокруг звука нет (docs/arch/CONTRACT.md).
                 if message.get("bytes") is not None:
+                    if state.paused:
+                        # JSON-команды отказывает `_handle`; бинарные кадры сюда
+                        # не заходят, поэтому пауза глушит звук здесь же (lct-39).
+                        continue
                     if state.exercise is Exercise.CALL:
                         _on_audio(session_id, state, message["bytes"])
                     else:

backend/app/api/ws/control.py

@@ -41,6 +41,7 @@ from app.domain.events import (
     ModeSet,
     ReferenceStarted,
     SessionEnded,
+    SessionPaused,
     StationState,
 )
 from app.domain.roles import Role
@@ -51,7 +52,14 @@ from app.session.access import can_access
 from app.session.hub import hub
 from app.session.finish import end_session, override_score
 from app.session.state import SessionState, now_utc
-from app.session.store import LessonIdentity, LessonRequest, NoteAdded, ScoreOverridden
+from app.session.store import (
+    LessonIdentity,
+    LessonPaused,
+    LessonRequest,
+    LessonResumed,
+    NoteAdded,
+    ScoreOverridden,
+)
 from app.voice.models import get_voice_models
 from app.voice.pipeline import FILLERS, prefetch
 
@@ -104,6 +112,7 @@ def _build_state(session_id: UUID, event, who, scenario, scenarios,
         dds_service=identity.service or event.dds_service,
         attempt=identity.attempt,
         criteria=event.criteria,
+        socket_last_seen_at=now_utc(),
     )
     state.timers.limits[TimerCode.DDS_ACK] = event.criteria.decision_time_limit_seconds * 1000
     state.timers.limits[TimerCode.CARD_FILL] = event.criteria.card_fill_time_limit_seconds * 1000
@@ -344,6 +353,26 @@ async def _command(session_id: UUID, event, who) -> None:
             await _start(session_id, event, who)
         case "session.stop":
             await _stop(session_id)
+        case "session.pause":
+            if state is None or state.ended or state.paused:
+                return
+            state.pause()
+            hub.record(session_id, LessonPaused(
+                at=state.paused_at, author=who.login, role=who.role.value,
+            ))
+            hub.broadcast(session_id, SessionPaused(paused=True))
+            hub.to_station(session_id, SessionPaused(paused=True))
+        case "session.resume":
+            if state is None or state.ended or not state.paused:
+                return
+            paused_ms_before = state.total_paused_ms
+            state.resume()
+            hub.record(session_id, LessonResumed(
+                at=now_utc(), author=who.login, role=who.role.value,
+                paused_ms=state.total_paused_ms - paused_ms_before,
+            ))
+            hub.broadcast(session_id, SessionPaused(paused=False))
+            hub.to_station(session_id, SessionPaused(paused=False))
         case "instructor_note.add":
             if state is not None:
                 state.notes.append({
@@ -390,6 +419,14 @@ async def _command(session_id: UUID, event, who) -> None:
         case "director.inject":
             if state is None:
                 return
+            if state.paused:
+                # Обрыв на паузе запустил бы норматив обратного дозвона, и простой
+                # ушёл бы в него; курсант же за баннером паузы не может ответить.
+                hub.to_observers(session_id, ErrorEvent(
+                    code=ErrorKind.UNSUPPORTED_EVENT,
+                    message="Занятие на паузе",
+                ))
+                return
             if state.exercise is not Exercise.CALL:
                 hub.to_observers(session_id, ErrorEvent(
                     code=ErrorKind.UNSUPPORTED_EVENT,

backend/app/api/ws/station.py

@@ -17,7 +17,7 @@ from uuid import UUID
 from fastapi import APIRouter, WebSocket, WebSocketDisconnect
 from pydantic import TypeAdapter, ValidationError
 
-from app.api.ws.session import pump, run_command, session_socket
+from app.api.ws.session import close_fenced, pump, run_command, session_socket
 from app.domain.events import (
     CallEndReason,
     ErrorEvent,
@@ -39,6 +39,9 @@ def _error(session_id: UUID, message: str) -> None:
 
 
 async def _handle(session_id: UUID, state, event) -> None:
+    if state.paused:
+        _error(session_id, "Пауза, ждите преподавателя")
+        return
     outcome = state.desk.apply(event, state)
     if outcome.error is not None:
         _error(session_id, outcome.error)
@@ -59,9 +62,14 @@ async def station(ws: WebSocket, session_id: UUID, role: str = "dds") -> None:
     entered = await session_socket(ws, session_id, (Role.INSTRUCTOR, Role.TRAINEE))
     if entered is None:
         return
-    _who, state = entered
+    who, state = entered
 
-    with hub.station(session_id) as queue:
+    async with hub.trainee_socket(
+        session_id, station=True, trainee=who.role is Role.TRAINEE,
+    ) as queue:
+        if hub.is_lease_fenced(session_id):
+            await close_fenced(ws)
+            return
         sender = asyncio.create_task(pump(ws, queue))
         try:
             # Карточка, переданная до подключения станции, не теряется:

backend/app/config.py

@@ -120,6 +120,11 @@ class Settings(BaseSettings):
     def limit_ms(self, code: TimerCode) -> int:
         return self.timer_limits_ms.get(code, NORMATIVES[code].limit_ms)
 
+    # Пороги сигналов реестра живых занятий (пульт преподавателя).
+    signal_backlog_threshold: int = Field(default=4, ge=1)
+    signal_refusals_threshold: int = Field(default=2, ge=1)
+    signal_offline_window_seconds: int = Field(default=45, ge=1)
+
     def validate_deployment_security(self) -> None:
         """Reject known development authentication defaults on a production app."""
         if self.app_env != "production":

backend/app/domain/ekp.py

@@ -15,6 +15,9 @@ from pathlib import Path
 from pydantic import BaseModel, Field
 
 DATA = Path(__file__).parent / "ekp.json"
+#: Каталог окна «Добавьте службы» из «СЛУЖБЫ 112.docx»: 209 служб, в том числе
+#: районные ДДС. Источник и лицензия — в шапке файла и в docs/delivery/THIRD-PARTY.md.
+CATALOG = Path(__file__).parent / "services_catalog.json"
 
 #: Часть строк книги существует ради интеграции с чужими системами, а оператору
 #: не показывается — книга помечает их прямо в первом признаке.
@@ -89,6 +92,37 @@ def reference() -> Reference:
     return Reference.model_validate_json(DATA.read_text(encoding="utf-8"))
 
 
+class CatalogService(BaseModel):
+    """Служба каталога боевого АРМ — то, что оператор добавляет в карточку вручную."""
+
+    id: str
+    name: str
+    organization: str | None = None
+    #: «ДДС», если это явно указано в названии в каталоге.
+    service_level: str | None = None
+    #: Скриншот и строка списка в «СЛУЖБЫ 112.docx».
+    source_reference: str
+
+
+class Catalog(BaseModel):
+    source: str
+    transcription: str
+    license: str
+    services: list[CatalogService]
+
+
+@lru_cache(maxsize=1)
+def catalog() -> Catalog:
+    """Каталог только расширяет выбор служб. Список оповещения по-прежнему
+    считается из признаков по классификатору, эталоны сценариев от него не зависят."""
+    return Catalog.model_validate_json(CATALOG.read_text(encoding="utf-8"))
+
+
+@lru_cache(maxsize=1)
+def catalog_names() -> frozenset[str]:
+    return frozenset(service.name for service in catalog().services)
+
+
 @lru_cache(maxsize=1)
 def _by_code() -> dict[str, Incident]:
     return {incident.code: incident for incident in reference().incidents}

backend/app/domain/events.py

@@ -23,7 +23,7 @@ from app.domain.roles import Role
 from app.domain.statuses import ServiceStatus, StationSnapshot
 from app.domain.taxonomy import Finding
 from app.domain.timers import TimerSnapshot
-from app.scoring.taxonomy import METRIC_MAP
+from app.scoring.taxonomy import INSTRUCTOR_METRIC, METRIC_MAP
 
 
 class SessionMode(StrEnum):
@@ -53,6 +53,9 @@ class LessonCriteria(BaseModel):
     decision_time_limit_seconds: int = Field(default=30, ge=5, le=300)
     card_fill_time_limit_seconds: int = Field(default=180, ge=30, le=1800)
     dds_card_work_time_limit_seconds: int = Field(default=180, ge=30, le=1800)
+    #: Сколько секунд после доклада бригады даётся на соответствующий статус.
+    dds_report_reaction_enabled: bool = False
+    dds_report_reaction_limit_seconds: int = Field(default=45, ge=5, le=600)
     allowed_errors: int = Field(default=0, ge=0, le=50)
     require_correct_grammar: bool = True
     score_weights: dict[str, float] = Field(default_factory=dict)
@@ -60,7 +63,7 @@ class LessonCriteria(BaseModel):
     @field_validator("score_weights")
     @classmethod
     def validate_score_weights(cls, weights: dict[str, float]) -> dict[str, float]:
-        unknown = weights.keys() - METRIC_MAP.keys()
+        unknown = weights.keys() - METRIC_MAP.keys() - {INSTRUCTOR_METRIC}
         if unknown:
             raise ValueError(f"неизвестные метрики весов: {', '.join(sorted(unknown))}")
         if any(not 0 <= weight <= 10 for weight in weights.values()):
@@ -274,6 +277,13 @@ class ErrorEvent(BaseModel):
     message: str
 
 
+class SessionPaused(BaseModel):
+    """Пульт остановил или возобновил время занятия (lct-39)."""
+
+    type: Literal["session.paused"] = "session.paused"
+    paused: bool
+
+
 ServerToTrainee = Annotated[
     CallIncoming
     | CardBriefing
@@ -293,6 +303,7 @@ ServerToTrainee = Annotated[
     | TimerTick
     | CallEnded
     | ScoreReady
+    | SessionPaused
     | ErrorEvent,
     Field(discriminator="type"),
 ]
@@ -404,6 +415,8 @@ class SessionSnapshot(BaseModel):
     timers: list[TimerSnapshot]
     hints_used: int = 0
     ended: bool = False
+    #: Пульт остановил время занятия (lct-39).
+    paused: bool = False
 
 
 class TranscriptAppend(BaseModel):
@@ -458,6 +471,7 @@ ServerToObserver = Annotated[
     | ScoreReady
     | InstructorNoteShown
     | ReferenceStarted
+    | SessionPaused
     | ErrorEvent,
     Field(discriminator="type"),
 ]
@@ -518,13 +532,25 @@ class SessionStop(BaseModel):
     type: Literal["session.stop"] = "session.stop"
 
 
+class SessionPause(BaseModel):
+    """Остановить время занятия; карточку курсанта команда не меняет (lct-39)."""
+
+    type: Literal["session.pause"] = "session.pause"
+
+
+class SessionResume(BaseModel):
+    type: Literal["session.resume"] = "session.resume"
+
+
 InstructorToServer = Annotated[
     ScenarioStart
     | DirectorInject
     | ReferencePlay
     | InstructorNoteAdd
     | ScoreOverride
-    | SessionStop,
+    | SessionStop
+    | SessionPause
+    | SessionResume,
     Field(discriminator="type"),
 ]
 
@@ -665,7 +691,7 @@ class CrewArrived(BaseModel):
 
 ServerToStation = Annotated[
     CardReceived | StationState | PhoneLine | PhoneReport | TimerTick | SessionEnded
-    | ScoreReady | CommandAck | ErrorEvent,
+    | ScoreReady | CommandAck | SessionPaused | ErrorEvent,
     Field(discriminator="type"),
 ]
 
@@ -692,6 +718,12 @@ class Metric(BaseModel):
     passed: bool
     weight: float = 1.0
     credit: float | None = Field(default=None, ge=0, le=1)
+    #: Номер карточки очереди ДДС (с 1) и служба — область метрики для разбора.
+    card: int | None = None
+    service: str | None = None
+    #: Автоматический вердикт, если его изменило решение преподавателя по отметке.
+    passed_auto: bool | None = None
+    credit_auto: float | None = Field(default=None, ge=0, le=1)
 
 
 class CompetencyScore(BaseModel):
@@ -741,6 +773,8 @@ class DdsCardReport(BaseModel):
     card_id: UUID
     scenario_id: str
     score_auto: float
+    #: Балл карточки после решений преподавателя по отметкам; None — решений не было.
+    score_reviewed: float | None = None
     reply_text: str
     metrics: list[Metric]
     findings: list[Finding]
@@ -780,9 +814,13 @@ class SessionReport(BaseModel):
     self_assessment_diff: SelfAssessmentDiff | None = None
     notes: list[InstructorNoteShown] = []
     score_auto: float
+    #: Балл после решений преподавателя по отметкам; None — решений не было.
+    score_reviewed: float | None = None
     score_final: float
     overridden_by: str | None = None
     override_comment: str | None = None
+    #: Суммарная длительность пауз преподавателя — время объяснимо (lct-39).
+    total_paused_ms: int = 0
 
 
 class Principal(BaseModel):

backend/app/domain/kio.py

@@ -112,12 +112,20 @@ class KIO(BaseModel):
     description: str | None = None
     victims_count: int | None = None
     is_emergency: bool = False
+    offence_signs: bool | None = None
     life_threat: bool = False
     evacuation_needed: bool = False
 
     # ДДС. `notify` считается из признаков и правится только системой:
     # в боевом АРМ оператор может добавить службу вручную, но не удалить.
     notify: list[str] = Field(default_factory=list, description="Список оповещения")
+    #: Службы, добавленные оператором вручную из каталога. Автоматический список
+    #: не заменяют и в оценку по эталону не входят. Каталог проверяется на входе
+    #: (apply_patch), а не здесь: иначе правка названия в каталоге сломала бы
+    #: загрузку сохранённых снимков занятий и сданных карточек.
+    notify_extra: list[str] = Field(
+        default_factory=list, max_length=20, description="Дополнительно оповестить"
+    )
     dds: DDSCode | None = Field(
         default=None, description="Устаревшее: одна служба. Заменено списком оповещения"
     )
@@ -146,8 +154,8 @@ EDITABLE_KIO_FIELDS: frozenset[str] = frozenset({
     "caller_name", "caller_contact", "phone_on_scene", "language",
     "okato", "address", "street", "building", "entrance", "floor",
     "intercom_code", "description", "incident_group", "signs",
-    "incident_type", "victims_count", "is_emergency", "life_threat",
+    "incident_type", "victims_count", "is_emergency", "offence_signs", "life_threat",
-    "evacuation_needed", "dds",
+    "evacuation_needed", "dds", "notify_extra",
     "fire.fire_nature", "fire.object_kind", "fire.floors", "fire.gasified",
     "fire.people_inside", "fire.smoke_spread",
     "police.offence_kind", "police.suspects", "police.suspect_fled",
@@ -186,7 +194,10 @@ def missing_fields(card: KIO, required: list[str]) -> list[str]:
 #: те же «признаки», только не про тип происшествия, а про обстоятельства:
 #: пострадавшие поднимают скорую, газификация — МОСГАЗ (domain/ekp.py).
 MODIFIER_FIELDS: frozenset[str] = frozenset(
-    {"incident_group", "signs", "victims_count", "life_threat", "evacuation_needed", "fire.gasified"}
+    {
+        "incident_group", "signs", "victims_count", "life_threat",
+        "evacuation_needed", "fire.gasified", "offence_signs", "police.offence_kind",
+    }
 )
 
 
@@ -201,6 +212,12 @@ def modifiers(card: KIO) -> list[str]:
         keys.append("evacuation")
     if card.fire is not None and card.fire.gasified:
         keys.append("gas")
+    if card.offence_signs is True or (
+        card.police is not None
+        and card.police.offence_kind is not None
+        and bool(card.police.offence_kind.strip())
+    ):
+        keys.append("offence")
     return keys
 
 
@@ -223,11 +240,40 @@ def derive_incident(card: KIO) -> KIO:
     return KIO.model_validate(data)
 
 
+class PatchRejected(ValueError):
+    """Дельта `kio.patch` не принята целиком: карточка не изменилась."""
+
+
+def _check_catalog(names: Any) -> None:
+    """Только службы каталога: свободный текст в адресатах карточки
+    на АРМ ДДС выглядел бы как настоящая служба."""
+    from app.domain import ekp
+
+    if not isinstance(names, list):
+        return  # тип и лимит проверит модель
+    known = ekp.catalog_names()
+    unknown = [name for name in names if name not in known]
+    if unknown:
+        raise PatchRejected(f"нет в каталоге служб: {', '.join(map(str, unknown[:3]))}")
+
+
+def _without_auto_services(card: KIO) -> KIO:
+    """Добавки без повторов и без служб, которые уже есть в списке оповещения:
+    иначе на АРМ ДДС одна служба окажется в двух строках."""
+    extra = [name for name in dict.fromkeys(card.notify_extra) if name not in card.notify]
+    if extra == card.notify_extra:
+        return card
+    return card.model_copy(update={"notify_extra": extra})
+
+
 def apply_patch(card: KIO, fields: dict[str, Any]) -> KIO:
     """Применить дельту `kio.patch`. Служебные поля игнорируются.
 
     Вложенные поля приходят плоским путём: {"fire.floors": 5}.
+    Недопустимое значение — `PatchRejected` или `ValidationError`.
     """
+    if "notify_extra" in fields:
+        _check_catalog(fields["notify_extra"])
     data = card.model_dump()
     for path, value in fields.items():
         if path in READ_ONLY_FIELDS:
@@ -243,4 +289,4 @@ def apply_patch(card: KIO, fields: dict[str, Any]) -> KIO:
     # Пересчитываем не только на смену признаков: пострадавшие поднимают скорую,
     # газификация — МОСГАЗ, и список оповещения обязан это отразить сразу.
     touched = MODIFIER_FIELDS & set(fields)
-    return derive_incident(updated) if touched else updated
+    return _without_auto_services(derive_incident(updated) if touched else updated)

backend/app/domain/statuses.py

@@ -276,3 +276,5 @@ class StationSnapshot(BaseModel):
     pending_cards_count: int = 0
     next_arrival_in_seconds: int | None = None
     max_waiting_cards: int = 3
+    #: Пульт на паузе: время не идёт, новая карточка не поступит (lct-39).
+    paused: bool = False

backend/app/domain/taxonomy.py

@@ -7,8 +7,10 @@
 
 from datetime import datetime
 from enum import StrEnum
+from typing import Any
+from uuid import UUID
 
-from pydantic import BaseModel
+from pydantic import BaseModel, model_validator
 
 
 class ErrorCode(StrEnum):
@@ -152,6 +154,22 @@ COMPETENCY_LABELS: dict[Competency, str] = {
 }
 
 
+class FindingDecision(StrEnum):
+    """Решение преподавателя по отметке на разборе."""
+
+    CONFIRMED = "confirmed"
+    DISMISSED = "dismissed"
+
+
+class FindingReview(BaseModel):
+    """Кто, когда и почему подтвердил или снял отметку. Сама отметка остаётся."""
+
+    decision: FindingDecision
+    reason: str
+    author: str
+    at: datetime
+
+
 class Finding(BaseModel):
     """Отметка в разборе. `fact` и `norm` — то самое обоснование."""
 
@@ -164,3 +182,32 @@ class Finding(BaseModel):
     competency: Competency | None = None
     transcript_ref: str | None = None
     at: datetime | None = None
+    #: Метрика, чей провал объясняет отметка. Без неё связь с метриками идёт
+    #: по методике METRIC_MAP в пределах той же карточки и службы.
+    metric_key: str | None = None
+    #: Номер карточки очереди ДДС (с 1) и служба, к которым относится отметка.
+    card: int | None = None
+    service: str | None = None
+    #: Автор ручной отметки преподавателя (`source=instructor`).
+    author: str | None = None
+    #: Ключ идемпотентности ручной отметки: повтор запроса не добавляет её снова.
+    client_id: UUID | None = None
+    #: Все решения по отметке по порядку; действует последнее. Прежние не
+    #: затираются: «кто, когда, почему» нужно по каждой правке, а не по итогу.
+    reviews: list[FindingReview] = []
+
+    @model_validator(mode="before")
+    @classmethod
+    def _single_review(cls, data: Any) -> Any:
+        # Разборы, сохранённые до истории решений, хранили одно поле `review`.
+        if isinstance(data, dict) and "review" in data:
+            data = dict(data)
+            single = data.pop("review")
+            if single and not data.get("reviews"):
+                data["reviews"] = [single]
+        return data
+
+    @property
+    def review(self) -> FindingReview | None:
+        """Действующее решение — последнее."""
+        return self.reviews[-1] if self.reviews else None

backend/app/scoring/card.py

@@ -30,6 +30,7 @@ def evaluate_card(scenario: Scenario, kio: KIO) -> GostResult:
                 source=FindingSource.KIO if code.value == "E5" else FindingSource.GROUND_TRUTH,
                 summary=f"{title}: {fact}; требуется {norm}",
                 fact=fact, norm=norm, ref=ref, competency=competency,
+                metric_key=key,
             ))
 
     if truth.incident_code:

backend/app/scoring/dispatcher.py

@@ -11,31 +11,138 @@
 привязывает статус к звонку или SIP: сведения можно получить по любому рабочему каналу.
 """
 
+import math
+from collections.abc import Sequence
+from datetime import datetime
+
 from app.domain.statuses import (
     COMMENT_REQUIRED,
     PRIMARY,
     REFUSAL_COMMENT_REQUIRED,
     SERVICE_STATUS_LABELS,
+    PhoneReportRecord,
     ServiceStatus,
     StatusEntry,
     current,
 )
 from app.domain.taxonomy import Competency, ErrorCode, Finding, FindingSource
 from app.domain.events import Metric
-from app.domain.timers import GOST_REF
+from app.domain.timers import GOST_REF, TimerCode
+from app.scoring.timing import TimeNorm, time_metric
+
+MEMO_REF = "памятка «Работа на АРМ-112», раздел «Статусы реагирования»"
 
 #: Статусы, означающие, что реагирование действительно шло.
 PROGRESS = (ServiceStatus.RESPONDING, ServiceStatus.ARRIVED, ServiceStatus.WORKING)
 
+#: Статус, который диспетчер отмечает по докладу бригады этой фазы.
+REPORT_STATUS = {
+    "dispatched": ServiceStatus.RESPONDING,
+    "arrived": ServiceStatus.ARRIVED,
+    "working": ServiceStatus.WORKING,
+    "completed": ServiceStatus.COMPLETED,
+}
+REPORT_LABELS = {
+    "dispatched": "о выезде",
+    "arrived": "о прибытии",
+    "working": "о начале работ",
+    "completed": "о завершении работ",
+}
+#: Лимит реакции на доклад по умолчанию; занятие задаёт свой в критериях.
+REPORT_REACTION_MS = 45_000
+#: Реакция на доклад — норматив времени, как отработка карточки, но отметка
+#: D6 из памятки: опоздавший статус — тот же неполный ход работ.
+DDS_REPORT_REACTION = TimeNorm(
+    key="dds_report_reaction",
+    title="реакция на доклад бригады",
+    summary="статус по докладу бригады отмечен с нарушением норматива",
+    action="отметить статус по докладу",
+    unmeasured="не отмечен",
+    incomplete="не отмечен",
+    code=ErrorCode.D6,
+    source=FindingSource.DISPATCHER,
+    ref=MEMO_REF,
+)
+#: Терминальный отказ: работ не было, поэтому неотмеченный по докладу статус
+#: не штрафуется ни отметкой, ни метрикой.
+TERMINAL_REFUSAL = {ServiceStatus.DECLINED, ServiceStatus.REFUSED}
 
-def _finding(code: ErrorCode, summary: str, fact: str, norm: str | None = None) -> Finding:
+
+def report_reactions(
+    marks: list[StatusEntry], reports: list[PhoneReportRecord],
+    pause_intervals: Sequence[tuple[datetime, datetime]] | None = None,
+) -> list[tuple[PhoneReportRecord, int | None]]:
+    """Задержка статуса после каждого доклада бригады, мс; None — статус не отмечен.
+
+    Отсчёт — от серверного времени доклада. Статус, отмеченный раньше доклада,
+    задержки не имеет: диспетчер узнал о ходе работ по другому каналу.
+    """
+    result: list[tuple[PhoneReportRecord, int | None]] = []
+    for report in reports:
+        status = REPORT_STATUS.get(report.phase)
+        if status is None:
+            continue
+        times = [mark.at for mark in marks if mark.status is status]
+        if any(at <= report.at for at in times):
+            result.append((report, 0))
+            continue
+        after = min(times, default=None)
+        if after is None:
+            result.append((report, None))
+            continue
+        elapsed_ms = int((after - report.at).total_seconds() * 1000)
+        for start, end in pause_intervals or ():
+            overlap_start = max(report.at, start)
+            overlap_end = min(after, end)
+            if overlap_end > overlap_start:
+                elapsed_ms -= int((overlap_end - overlap_start).total_seconds() * 1000)
+        result.append((report, max(0, elapsed_ms)))
+    return result
+
+
+def report_reaction(
+    service: str, marks: list[StatusEntry], reports: list[PhoneReportRecord], limit_ms: int,
+    pause_intervals: Sequence[tuple[datetime, datetime]] | None = None,
+) -> tuple[Metric, Finding | None] | None:
+    """Метрика и отметка D6 по самой поздней реакции службы на доклады бригады.
+
+    Одна функция для отметок и для балла: иначе метрика провалится там,
+    где отметки нет. None — реагировать было не на что.
+    """
+    refused = current(marks, service) in TERMINAL_REFUSAL
+    reactions = [(report, delay) for report, delay in report_reactions(marks, reports, pause_intervals)
+                 if delay is not None or not refused]
+    if not reactions:
+        return None
+    report, delay = max(reactions, key=lambda item: math.inf if item[1] is None else item[1])
+    metric, finding = time_metric(DDS_REPORT_REACTION, delay, limit_ms, completed=True)
+    label = SERVICE_STATUS_LABELS[REPORT_STATUS[report.phase]]
+    detail = "отмечен не позже доклада" if delay == 0 else metric.fact
+    fact = (f"статус «{label}» по докладу бригады «{report.crew}» "
+            f"{REPORT_LABELS[report.phase]}: {detail}")
+    if len(reactions) > 1:
+        late = sum(item is None or item > limit_ms for _, item in reactions)
+        fact += f"; с нарушением {late} из {len(reactions)} докладов"
+    metric = metric.model_copy(update={
+        "title": f"{service}: {metric.title}", "fact": fact, "service": service,
+    })
+    if finding is not None:
+        finding = finding.model_copy(update={
+            "summary": f"{service}: {finding.summary}", "fact": fact, "service": service,
+        })
+    return metric, finding
+
+
+def _finding(service: str, code: ErrorCode, summary: str, fact: str,
+             norm: str | None = None) -> Finding:
     return Finding(
+        service=service,
         code=code,
         source=FindingSource.DISPATCHER,
         summary=summary,
         fact=fact,
         norm=norm,
-        ref="памятка «Работа на АРМ-112», раздел «Статусы реагирования»",
+        ref=MEMO_REF,
         competency=(
             Competency.COMMUNICATION if code is ErrorCode.D5 else Competency.CARD
         ),
@@ -91,6 +198,10 @@ def evaluate_dispatcher(
     reply_text: str = "",
     expected_decision: str = "accept",
     expected_decision_reason: str | None = None,
+    phone_reports: list[PhoneReportRecord] | None = None,
+    report_reaction_ms: int = REPORT_REACTION_MS,
+    report_reaction_enabled: bool = False,
+    pause_intervals: Sequence[tuple[datetime, datetime]] | None = None,
 ) -> list[Finding]:
     """Отметки по работе диспетчера. Пустой список — работа без нарушений.
 
@@ -117,7 +228,7 @@ def evaluate_dispatcher(
         ]
         if missing_comment_statuses:
             findings.append(_finding(
-                ErrorCode.D5,
+                service, ErrorCode.D5,
                 f"{service}: к статусу не добавлены основание и сведения",
                 fact="не заполнены комментарии: " + ", ".join(missing_comment_statuses),
                 norm="к каждой ручной отметке добавить основание и содержание полученных сведений",
@@ -132,7 +243,7 @@ def evaluate_dispatcher(
         ]
         if incomplete_comment_statuses:
             findings.append(_finding(
-                ErrorCode.D5,
+                service, ErrorCode.D5,
                 f"{service}: комментарии к статусам не разделяют основание и сведения",
                 fact="неполные комментарии: " + ", ".join(incomplete_comment_statuses),
                 norm="в каждом комментарии заполнить отдельные поля «Основание» и «Сведения»",
@@ -152,7 +263,7 @@ def evaluate_dispatcher(
         ]
         if missing_recipients:
             findings.append(_finding(
-                ErrorCode.D5,
+                service, ErrorCode.D5,
                 f"{service}: отдельный комментарий не указывает получателя сведений",
                 fact="; ".join(missing_recipients)[:500],
                 norm=(
@@ -166,7 +277,7 @@ def evaluate_dispatcher(
         if primary is None:
             findings.append(
                 _finding(
-                    ErrorCode.D1,
+                    service, ErrorCode.D1,
                     f"{service}: статус реагирования не проставлен",
                     fact=(
                         f"прошло {elapsed_ms // 1000} с"
@@ -181,7 +292,7 @@ def evaluate_dispatcher(
         if elapsed_ms is None or elapsed_ms > deadline_ms:
             findings.append(
                 _finding(
-                    ErrorCode.D1,
+                    service, ErrorCode.D1,
                     f"{service}: первичный статус проставлен с нарушением срока",
                     fact=(
                         f"прошло {elapsed_ms // 1000} с"
@@ -197,7 +308,7 @@ def evaluate_dispatcher(
             if mark.status in REFUSAL_COMMENT_REQUIRED and not mark.comment.strip():
                 findings.append(
                     _finding(
-                        ErrorCode.D4,
+                        service, ErrorCode.D4,
                         f"{service}: «{SERVICE_STATUS_LABELS[mark.status]}» без комментария",
                         fact="причина отказа не указана",
                         norm="комментарий к отказу обязателен",
@@ -209,7 +320,7 @@ def evaluate_dispatcher(
         if latest is ServiceStatus.DECLINED and expected_decision == "accept":
             findings.append(
                 _finding(
-                    ErrorCode.D3,
+                    service, ErrorCode.D3,
                     f"{service}: отказ от происшествия, которое в её компетенции",
                     fact="служба есть в списке оповещения по ЕКП",
                     norm="принять согласно эталону сценария",
@@ -218,7 +329,7 @@ def evaluate_dispatcher(
         elif latest is ServiceStatus.ACCEPTED and expected_decision == "decline":
             findings.append(
                 _finding(
-                    ErrorCode.D2,
+                    service, ErrorCode.D2,
                     f"{service}: принято вопреки эталону сценария",
                     fact="карточка принята службой",
                     norm=expected_decision_reason or "отказать с указанной причиной",
@@ -232,7 +343,7 @@ def evaluate_dispatcher(
             if service not in crew_assignments:
                 findings.append(
                     _finding(
-                        ErrorCode.D2,
+                        service, ErrorCode.D2,
                         f"{service}: «Принята» без назначения бригады и хода реагирования",
                         fact="бригада не выбрана, после приёма статусов не было",
                         norm="необходимую бригаду выбирает ДДС; ход отмечается по факту",
@@ -241,7 +352,7 @@ def evaluate_dispatcher(
             else:
                 findings.append(
                     _finding(
-                        ErrorCode.D2,
+                        service, ErrorCode.D2,
                         f"{service}: «Принята», но о реагировании ничего не отмечено",
                         fact="после приёма статусов не было",
                         norm="статус должен соответствовать фактическому состоянию заявки",
@@ -252,7 +363,7 @@ def evaluate_dispatcher(
         ) and service not in crew_assignments:
             findings.append(
                 _finding(
-                    ErrorCode.D2,
+                    service, ErrorCode.D2,
                     f"{service}: ход реагирования без назначения бригады",
                     fact="статусы хода работ проставлены, бригада не выбрана",
                     norm="необходимую бригаду выбирает ДДС; ход отмечается по факту",
@@ -262,15 +373,18 @@ def evaluate_dispatcher(
         # D6 — ход работ неполон к моменту закрытия карточки/занятия. В памятке
         # это приводит к повторным звонкам и скрывает от других служб факт реакции.
         # REFUSED — отдельный допустимый терминальный статус с обязательной причиной.
+        reports = [report for report in phone_reports or () if report.service == service]
         missing_progress = [status for status in PROGRESS if status not in {m.status for m in marks}]
         if (latest not in {ServiceStatus.DECLINED, ServiceStatus.REFUSED}
                 and (missing_progress or latest is not ServiceStatus.COMPLETED)):
             missing = ", ".join(SERVICE_STATUS_LABELS[status] for status in missing_progress)
+            reported_done = any(report.phase == "completed" for report in reports)
             findings.append(
                 _finding(
-                    ErrorCode.D6,
+                    service, ErrorCode.D6,
                     f"{service}: ход реагирования не доведён до конца",
-                    fact=(f"не отмечены: {missing}" if missing else "карточка не закрыта"),
+                    fact=(f"не отмечены: {missing}" if missing else "карточка не закрыта")
+                    + ("; бригада доложила о завершении работ" if reported_done else ""),
                     norm=(
                         "отметить по факту начало реагирования, прибытие, проведение работ "
                         "и завершение; если работы не проводились — оформить отказ с причиной"
@@ -278,16 +392,25 @@ def evaluate_dispatcher(
                 )
             )
 
+        # D6 — статус по докладу бригады отмечен позже лимита или не отмечен.
+        if report_reaction_enabled:
+            reaction = report_reaction(service, marks, reports, report_reaction_ms, pause_intervals)
+            if reaction is not None and reaction[1] is not None:
+                findings.append(reaction[1])
+
     return findings
 
 
 def dispatcher_metrics(
-    state,
+    card,
     deadline_ms: int,
     expected_decision: str = "accept",
     expected_decision_reason: str | None = None,
     *,
     services: list[str] | None = None,
+    report_reaction_ms: int = REPORT_REACTION_MS,
+    report_reaction_enabled: bool = False,
+    pause_intervals: Sequence[tuple[datetime, datetime]] | None = None,
 ) -> list[Metric]:
     """Числовая часть оценки ДДС; каждый проверяемый шаг имеет факт и норму.
 
@@ -295,20 +418,21 @@ def dispatcher_metrics(
     источник информации, но не обязательный шлюз статуса.
     """
     metrics: list[Metric] = []
-    for service in (services if services is not None else state.managed_services()):
+    # Через таймер, а не `primary.at - dispatched_at`: календарная разница
-        marks = [mark for mark in state.status_log if mark.service == service]
+    # включила бы паузу преподавателя в норматив (lct-39).
+    elapsed = card.timers.measured_ms(TimerCode.DDS_ACK)
+    for service in (services if services is not None else card.managed_services()):
+        marks = [mark for mark in card.status_log if mark.service == service]
         statuses = {mark.status for mark in marks}
 
         def add(key: str, title: str, passed: bool, fact: str, norm: str, weight: float = 1.0):
             metrics.append(Metric(
-                key=key, title=f"{service}: {title}", fact=fact, norm=norm,
+                key=key, title=f"{service}: {title}", fact=fact, norm=norm, service=service,
                 ref=GOST_REF if key == "dds_ack" else "памятка «Работа на АРМ-112», статусы реагирования",
                 passed=passed, weight=weight,
             ))
 
         primary = next((mark for mark in marks if mark.status in PRIMARY), None)
-        elapsed = (int((primary.at - state.dispatched_at).total_seconds() * 1000)
-                   if primary and state.dispatched_at else None)
         add("dds_primary", "решение по карточке", primary is not None,
             primary.status.value if primary else "решение отсутствует", "Принята или Не принята", 2.0)
         add("dds_ack", f"первичная отметка за {deadline_ms // 1000} с",
@@ -317,6 +441,13 @@ def dispatcher_metrics(
             f"≤ {deadline_ms // 1000} с")
         if primary is None:
             continue
+        # Метрика есть только там, где бригада докладывала: без докладов
+        # реагировать не на что, и отсутствие звонков не штраф.
+        reports = [report for report in card.phone_reports if report.service == service]
+        if report_reaction_enabled:
+            reaction = report_reaction(service, marks, reports, report_reaction_ms, pause_intervals)
+            if reaction is not None:
+                metrics.append(reaction[0])
         expected_status = (ServiceStatus.ACCEPTED if expected_decision == "accept"
                            else ServiceStatus.DECLINED)
         expected_label = "Принята" if expected_decision == "accept" else "Не принята"
@@ -326,7 +457,7 @@ def dispatcher_metrics(
             expected_decision_reason or f"по эталону ожидается «{expected_label}»", 2.0)
         if primary.status is ServiceStatus.DECLINED or expected_decision == "decline":
             continue
-        crew = state.crew_assignments.get(service)
+        crew = card.crew_assignments.get(service)
         add("dds_crew", "назначение бригады", bool(crew),
             crew or "бригада не выбрана",
             "необходимую бригаду выбирает ДДС вручную", 2.0)

backend/app/scoring/export.py

@@ -11,6 +11,7 @@ from html import escape
 from pathlib import Path
 
 from app.domain.events import SessionReport
+from app.domain.taxonomy import Finding, FindingDecision, FindingSource
 
 
 def _cell(value: object) -> str:
@@ -18,12 +19,27 @@ def _cell(value: object) -> str:
     if value is None:
         return ""
     result = str(value)
-    probe = result.lstrip(" \t\r\n\ufeff\u200b")
+    probe = result.lstrip(" \t\r\n\N{ZERO WIDTH NO-BREAK SPACE}\N{ZERO WIDTH SPACE}")
     if probe.startswith(("=", "+", "-", "@")) or result.startswith(("\t", "\r", "\n")):
         return "'" + result
     return result
 
 
+def _finding_origin(item: Finding) -> str:
+    if item.source is FindingSource.INSTRUCTOR:
+        return f"; добавлена преподавателем {item.author or ''}".rstrip()
+    return ""
+
+
+def _finding_decision(item: Finding) -> str:
+    """Решения по отметке рядом с ней, все по порядку: действует последнее."""
+    return "".join(
+        f"; {'снята' if review.decision is FindingDecision.DISMISSED else 'подтверждена'} "
+        f"преподавателем {review.author}: {review.reason}"
+        for review in item.reviews
+    )
+
+
 def to_csv(report: SessionReport) -> bytes:
     """UTF-8 с BOM: кириллица открывается в Excel без выбора кодировки."""
     output = io.StringIO(newline="")
@@ -38,12 +54,16 @@ def to_csv(report: SessionReport) -> bytes:
     row("Занятие", "", "Режим", report.mode.value)
     row("Занятие", "", "Попытка", report.attempt)
     row("Критерии", "", "Лимит решения ДДС, с", report.criteria.decision_time_limit_seconds)
+    row("Критерии", "", "Лимит реакции на доклад бригады, с",
+        report.criteria.dds_report_reaction_limit_seconds
+        if report.criteria.dds_report_reaction_enabled else "не применяется")
     row("Критерии", "", "Допустимо ошибок", report.criteria.allowed_errors)
     row("Критерии", "", "Грамматика обязательна", "да" if report.criteria.require_correct_grammar else "нет")
     row("Критерии", "", "Переопределения весов", report.criteria.score_weights or "стандартные")
     row("Критерии", "", "Нарушенных метрик", report.failed_metrics)
     row("Критерии", "", "Зачёт", "да" if report.passed else "нет")
     row("Оценка", "", "Автоматическая", report.score_auto)
+    row("Оценка", "", "После разбора отметок", report.score_reviewed)
     row("Оценка", "", "Итоговая", report.score_final)
     row("Оценка", "", "Изменена преподавателем", report.overridden_by)
     row("Оценка", "", "Причина изменения", report.override_comment)
@@ -54,7 +74,9 @@ def to_csv(report: SessionReport) -> bytes:
             f"Норматив: {item.norm}; результат: {'да' if item.passed else 'нет'}; "
             f"вес: {item.weight:g}{credit}; источник: {item.ref or ''}")
     for number, item in enumerate(report.findings, 1):
-        row("Ошибки", number, item.code.value, item.summary, f"Факт: {item.fact}; норматив: {item.norm or ''}; источник: {item.ref or ''}")
+        row("Ошибки", number, item.code.value, item.summary,
+            f"Факт: {item.fact}; норматив: {item.norm or ''}; источник: {item.ref or ''}"
+            f"{_finding_origin(item)}{_finding_decision(item)}")
     for number, item in enumerate(report.competencies, 1):
         row("Компетенции", number, item.competency, item.value)
     for number, item in enumerate(report.transcript, 1):
@@ -77,7 +99,7 @@ def to_csv(report: SessionReport) -> bytes:
             row("Сверка самооценки", "", label, ", ".join(values))
     for number, item in enumerate(report.notes, 1):
         row("Пометки преподавателя", number, item.transcript_ref, item.text, item.author)
-    return ("\ufeff" + output.getvalue()).encode("utf-8")
+    return ("\N{ZERO WIDTH NO-BREAK SPACE}" + output.getvalue()).encode("utf-8")
 
 
 def _font_paths() -> tuple[Path, Path | None]:
@@ -151,6 +173,9 @@ def to_pdf(report: SessionReport) -> bytes:
         ("Режим", report.mode.value),
         ("Попытка", report.attempt),
         ("Лимит решения ДДС", f"{report.criteria.decision_time_limit_seconds} с"),
+        ("Лимит реакции на доклад бригады",
+         f"{report.criteria.dds_report_reaction_limit_seconds} с"
+         if report.criteria.dds_report_reaction_enabled else "не применяется"),
         ("Допустимо ошибок", report.criteria.allowed_errors),
         ("Грамматика обязательна", "да" if report.criteria.require_correct_grammar else "нет"),
         ("Переопределения весов", report.criteria.score_weights or "стандартные"),
@@ -160,6 +185,9 @@ def to_pdf(report: SessionReport) -> bytes:
         ("Итоговая оценка", report.score_final),
     ):
         story.append(Paragraph(f"<b>{escape(label)}:</b> {escape(str(value))}", base))
+    # Когда итог правили вручную, без этой строки не понять, какой балл дал разбор.
+    if report.score_reviewed is not None:
+        story.append(Paragraph(f"<b>После разбора отметок:</b> {report.score_reviewed}", base))
     if report.overridden_by:
         story.append(Paragraph(f"<b>Оценка изменена:</b> {escape(report.overridden_by)}", base))
     if report.override_comment:
@@ -183,7 +211,9 @@ def to_pdf(report: SessionReport) -> bytes:
         story.append(p("Ошибок не выявлено", muted))
     for item in report.findings:
         story.append(p(f"{item.code.value} - {item.summary}"))
-        story.append(p(f"Факт: {item.fact}. Норматив: {item.norm or 'не указан'}. Источник: {item.ref or 'не указан'}", muted))
+        story.append(p(f"Факт: {item.fact}. Норматив: {item.norm or 'не указан'}. "
+                       f"Источник: {item.ref or 'не указан'}"
+                       f"{_finding_origin(item)}{_finding_decision(item)}", muted))
 
     section("Компетенции")
     for item in report.competencies:

backend/app/scoring/gost.py

@@ -73,6 +73,7 @@ class _Builder:
                 norm=norm,
                 ref=ref,
                 competency=competency,
+                metric_key=key,
             )
         )
 
@@ -174,6 +175,7 @@ def evaluate(
                     norm=f"эталонный вопрос: «{question}»" if question else "обязательный факт сценария",
                     ref="чек-лист сценария",
                     competency=Competency.INTERVIEW,
+                    metric_key="checklist_completeness",
                 )
             )
 

backend/app/scoring/report.py

@@ -106,9 +106,11 @@ def build(session_id: UUID, state, scenario: Scenario) -> SessionReport:
         self_assessment_diff=difference,
         notes=[InstructorNoteShown.model_validate(note) for note in state.notes],
         score_auto=score.get("score_auto", 0.0),
+        score_reviewed=score.get("score_reviewed"),
         score_final=score.get("score_final", score.get("score_auto", 0.0)),
         overridden_by=score.get("overridden_by"),
         override_comment=score.get("override_comment"),
         ai_coaching=(AICoaching.model_validate(score["ai_coaching"])
                      if score.get("ai_coaching") else None),
+        total_paused_ms=state.total_paused_ms,
     )

backend/app/scoring/review.py

@@ -0,0 +1,193 @@
+"""Разбор по отметкам: преподаватель подтверждает, снимает и добавляет отметку.
+
+Баллы по-прежнему считает код. Преподаватель меняет входы — какие отметки
+действуют, — а не формулу: балл пересчитывается теми же метриками и весами.
+Связь «отметка → метрика» — методика `METRIC_MAP` в пределах карточки и службы;
+если генератор знает метрику точно, она записана в `Finding.metric_key`.
+
+Функции чистые и работают со словарём сохранённой оценки: живое занятие,
+строка `Score` и архивный разбор меняются одним и тем же путём, как правка
+итога в `apply_score_override`.
+"""
+
+from app.domain.events import Metric
+from app.domain.taxonomy import Finding, FindingDecision, FindingReview, FindingSource
+from app.scoring.competency import radar
+from app.scoring.gost import GostResult
+from app.scoring.taxonomy import INSTRUCTOR_METRIC, METRIC_MAP
+
+__all__ = ["INSTRUCTOR_METRIC", "add_finding", "has_finding", "linked", "review_finding",
+           "reviewed_metrics"]
+
+
+def _in_scope(finding: Finding, metric: Metric) -> bool:
+    if finding.card != metric.card:
+        return False
+    return finding.service is None or metric.service is None or finding.service == metric.service
+
+
+def linked(finding: Finding, metric: Metric) -> bool:
+    """Отметка объясняет провал этой метрики."""
+    if not _in_scope(finding, metric):
+        return False
+    if finding.metric_key is not None:
+        return finding.metric_key == metric.key
+    mapping = METRIC_MAP.get(metric.key)
+    return mapping is not None and mapping[0] is finding.code
+
+
+def _dismissed(finding: Finding) -> bool:
+    return finding.review is not None and finding.review.decision is FindingDecision.DISMISSED
+
+
+def _credit(metric: Metric) -> float:
+    return metric.credit if metric.credit is not None else float(metric.passed)
+
+
+def reviewed_metrics(metrics: list[Metric], findings: list[Finding],
+                     instructor_weight: float = 1.0) -> list[Metric]:
+    """Метрики с учётом решений преподавателя.
+
+    Проваленная метрика засчитывается, только если все её автоматические
+    отметки сняты. Ручная отметка проваливает связанные метрики; если их нет,
+    появляется отдельная метрика преподавателя. Исходный вердикт остаётся в
+    `passed_auto`/`credit_auto`, повторный пересчёт начинается с него.
+    """
+    base = [
+        metric.model_copy(update={
+            "passed": metric.passed_auto if metric.passed_auto is not None else metric.passed,
+            "credit": metric.credit_auto if metric.passed_auto is not None else metric.credit,
+            "passed_auto": None,
+            "credit_auto": None,
+        })
+        for metric in metrics
+        if metric.key != INSTRUCTOR_METRIC
+    ]
+    result: list[Metric] = []
+    for metric in base:
+        links = [finding for finding in findings if linked(finding, metric)]
+        manual = [finding for finding in links
+                  if finding.source is FindingSource.INSTRUCTOR and not _dismissed(finding)]
+        automatic = [finding for finding in links if finding.source is not FindingSource.INSTRUCTOR]
+        if manual and _credit(metric) > 0:
+            metric = metric.model_copy(update={
+                "passed": False, "credit": 0.0,
+                "passed_auto": metric.passed, "credit_auto": metric.credit,
+            })
+        elif (not manual and _credit(metric) < 1 and automatic
+              and all(_dismissed(finding) for finding in automatic)):
+            metric = metric.model_copy(update={
+                "passed": True, "credit": 1.0,
+                "passed_auto": metric.passed, "credit_auto": metric.credit,
+            })
+        result.append(metric)
+
+    for finding in findings:
+        if (finding.source is FindingSource.INSTRUCTOR and not _dismissed(finding)
+                and not any(linked(finding, metric) for metric in base)):
+            result.append(Metric(
+                key=INSTRUCTOR_METRIC,
+                title=f"Отметка преподавателя: {finding.summary}",
+                fact=finding.fact,
+                norm=finding.norm or "по решению преподавателя",
+                ref=finding.ref,
+                passed=False,
+                weight=instructor_weight,
+                card=finding.card,
+                service=finding.service,
+            ))
+    return result
+
+
+def _instructor_weight(report: dict) -> float:
+    """Вес метрики преподавателя из весов занятия: веса настраивает преподаватель."""
+    criteria = (report.get("full_report") or {}).get("criteria") or {}
+    return float((criteria.get("score_weights") or {}).get(INSTRUCTOR_METRIC, 1.0))
+
+
+def _codes(findings: list[Finding]) -> dict[str, int]:
+    """Коды действующих отметок: по ним строятся частые ошибки группы и профиль."""
+    codes: dict[str, int] = {}
+    for finding in findings:
+        if not _dismissed(finding):
+            codes[finding.code.value] = codes.get(finding.code.value, 0) + 1
+    return codes
+
+
+def _cards(cards: list[dict], metrics: list[Metric], findings: list[Finding]) -> list[dict]:
+    """Карточки очереди ДДС с тем же разбором: их метрики — часть метрик занятия."""
+    updated = []
+    for number, card in enumerate(cards, 1):
+        own = [metric for metric in metrics if metric.card == number]
+        updated.append({
+            **card,
+            "metrics": [metric.model_dump(mode="json") for metric in own],
+            "findings": [finding.model_dump(mode="json")
+                         for finding in findings if finding.card == number],
+            "score_reviewed": GostResult(metrics=own).score,
+        })
+    return updated
+
+
+def _rescore(report: dict, findings: list[Finding]) -> dict:
+    metrics = reviewed_metrics(
+        [Metric.model_validate(item) for item in report.get("metrics", [])], findings,
+        _instructor_weight(report),
+    )
+    score = GostResult(metrics=metrics).score
+    fields = {
+        "findings": [finding.model_dump(mode="json") for finding in findings],
+        "metrics": [metric.model_dump(mode="json") for metric in metrics],
+        "competencies": [item.model_dump() for item in radar(metrics)],
+        "score_reviewed": score,
+    }
+    # Правка итога — последнее слово преподавателя; решение по отметке её не отменяет.
+    if not report.get("overridden_by"):
+        fields["score_final"] = score
+    updated = {**report, **fields}
+    if "summary" in report:
+        updated["summary"] = {**(report.get("summary") or {}), "codes": _codes(findings)}
+    if report.get("card_results"):
+        updated["card_results"] = _cards(report["card_results"], metrics, findings)
+    archived = report.get("full_report")
+    if isinstance(archived, dict):
+        failed = sum(not metric.passed and metric.weight > 0 for metric in metrics)
+        allowed = (archived.get("criteria") or {}).get("allowed_errors", 0)
+        updated["full_report"] = {
+            **archived, **fields,
+            "card_results": _cards(archived.get("card_results") or [], metrics, findings),
+            "failed_metrics": failed,
+            "passed": failed <= allowed,
+            "score_final": updated.get("score_final", archived.get("score_final")),
+        }
+    return updated
+
+
+def _findings(report: dict) -> list[Finding]:
+    return [Finding.model_validate(item) for item in report.get("findings", [])]
+
+
+def review_finding(report: dict, index: int, review: FindingReview) -> dict:
+    """Подтвердить или снять отметку. Решение дописывается, действует последнее."""
+    findings = _findings(report)
+    if not 0 <= index < len(findings):
+        raise LookupError(f"нет отметки {index}")
+    findings[index] = findings[index].model_copy(
+        update={"reviews": [*findings[index].reviews, review]})
+    return _rescore(report, findings)
+
+
+def has_finding(report: dict, client_id) -> bool:
+    """Ручная отметка с этим ключом уже в разборе — повтор запроса."""
+    return client_id is not None and any(
+        finding.client_id == client_id for finding in _findings(report))
+
+
+def add_finding(report: dict, finding: Finding) -> dict:
+    """Добавить отметку преподавателя; она штрафует связанную метрику."""
+    if finding.source is not FindingSource.INSTRUCTOR:
+        raise ValueError("вручную добавляется только отметка преподавателя")
+    # Повтор (ретрай сети, вторая вкладка) не штрафует второй раз.
+    if has_finding(report, finding.client_id):
+        return report
+    return _rescore(report, [*_findings(report), finding])

backend/app/scoring/taxonomy.py

@@ -31,10 +31,16 @@ METRIC_MAP: dict[str, tuple[ErrorCode, Competency]] = {
     "dds_progress": (ErrorCode.D6, Competency.CARD),
     "dds_completion": (ErrorCode.D6, Competency.CARD),
     "dds_reply": (ErrorCode.D5, Competency.COMMUNICATION),
+    "dds_report_reaction": (ErrorCode.D6, Competency.NORMS),
     "dds_grammar": (ErrorCode.D5, Competency.COMMUNICATION),
     "description_grammar": (ErrorCode.E4, Competency.COMMUNICATION),
 }
 
+#: Метрика ручной отметки, которой нечего провалить (у кода нет метрики в
+#: METRIC_MAP или в карточке она не считалась). Кода у неё нет: код несёт сама
+#: отметка. Вес задаёт преподаватель в весах занятия, по умолчанию 1.
+INSTRUCTOR_METRIC = "instructor_finding"
+
 #: Вес метрики в детерминированной оценке.
 #:
 #: **Предварительные значения, требуют утверждения методистом.** Без весов все
@@ -59,4 +65,5 @@ METRIC_WEIGHTS: dict[str, float] = {
     "description_grammar": 1.0,
     "card_fill_time": 1.5,
     "dds_work_time": 1.5,
+    "dds_report_reaction": 1.5,
 }

backend/app/scoring/timing.py

@@ -23,8 +23,8 @@ def time_credit(elapsed_ms: int | None, limit_ms: int) -> float:
 
 @dataclass(frozen=True)
 class TimeNorm:
-    """Формулировки норматива времени: карточка 112 и карточка ДДС различаются
+    """Формулировки норматива времени: нормативы различаются словами и кодом
-    только словами, расчёт и отметка E3 у них общие."""
+    отметки, расчёт вклада и формат факта у них общие."""
 
     key: str
     title: str
@@ -32,6 +32,10 @@ class TimeNorm:
     action: str
     unmeasured: str
     incomplete: str
+    code: ErrorCode = ErrorCode.E3
+    source: FindingSource = FindingSource.TIMERS
+    competency: Competency = Competency.NORMS
+    ref: str = TIME_REF
 
 
 CARD_FILL_TIME = TimeNorm(
@@ -55,7 +59,7 @@ DDS_WORK_TIME = TimeNorm(
 def time_metric(
     norm: TimeNorm, elapsed_ms: int | None, limit_ms: int, *, completed: bool
 ) -> tuple[Metric, Finding | None]:
-    """Метрика норматива и отметка E3, если он не выполнен.
+    """Метрика норматива и отметка (по умолчанию E3), если он не выполнен.
 
     Незавершённая работа не получает временного вклада: быстрое, но брошенное
     заполнение не должно выглядеть скоростью.
@@ -64,13 +68,20 @@ def time_metric(
         fact = norm.unmeasured
     else:
         delta_ms = elapsed_ms - limit_ms
+        # Превышение до полусекунды при округлении до целых читалось бы
+        # как «45 с (+0 с)» при нормативе 45 с — тогда нужна десятая доля.
+        precise = 0 < delta_ms <= 500
+
+        def seconds(ms: int) -> str:
+            return f"{ms / 1000:.1f}" if precise else f"{round(ms / 1000)}"
+
         if delta_ms > 0:
-            deviation = f"+{round(delta_ms / 1000)} с сверх норматива"
+            deviation = f"+{seconds(delta_ms)} с сверх норматива"
         elif delta_ms < 0:
             deviation = f"на {round(abs(delta_ms) / 1000)} с быстрее норматива"
         else:
             deviation = "точно в норматив"
-        fact = f"{round(elapsed_ms / 1000)} с ({deviation})"
+        fact = f"{seconds(elapsed_ms)} с ({deviation})"
     if not completed:
         fact = f"{norm.incomplete}; {fact}"
     norm_text = f"{norm.action} за {round(limit_ms / 1000)} с"
@@ -80,7 +91,7 @@ def time_metric(
         title=norm.title,
         fact=fact,
         norm=norm_text,
-        ref=TIME_REF,
+        ref=norm.ref,
         passed=passed,
         weight=METRIC_WEIGHTS[norm.key],
         credit=time_credit(elapsed_ms, limit_ms) if completed else 0.0,
@@ -88,11 +99,12 @@ def time_metric(
     if passed:
         return metric, None
     return metric, Finding(
-        code=ErrorCode.E3,
+        code=norm.code,
-        source=FindingSource.TIMERS,
+        source=norm.source,
         summary=norm.summary,
         fact=fact,
         norm=norm_text,
-        ref=TIME_REF,
+        ref=norm.ref,
-        competency=Competency.NORMS,
+        competency=norm.competency,
+        metric_key=norm.key,
     )

backend/app/session/dds.py

@@ -446,6 +446,7 @@ class DdsDesk(BaseModel):
                             services[0], ServiceStatus.ACCEPTED, command.comment,
                             author="диспетчер",
                         )
+                        session.consecutive_refusals = 0
                     except StatusError:
                         pass  # статус уже стоит: повторное нажатие ничего не меняет
             case "card.status":
@@ -462,6 +463,13 @@ class DdsDesk(BaseModel):
                 # Первичный статус останавливает норматив 30 секунд.
                 if command.status in PRIMARY:
                     card.on_event("card.ack")
+                    # Сигнал реестра "повторные отказы" считает подряд идущие
+                    # отказы, а не сумму за занятие.
+                    session.consecutive_refusals = (
+                        session.consecutive_refusals + 1
+                        if command.status is ServiceStatus.DECLINED
+                        else 0
+                    )
                 if command.status in {
                     ServiceStatus.COMPLETED, ServiceStatus.DECLINED, ServiceStatus.REFUSED,
                 }:

backend/app/session/finish.py

@@ -12,7 +12,7 @@ import logging
 import time
 from uuid import UUID
 
-from app.domain.events import CallEnded, CallEndReason, Exercise, ScoreReady, SessionEnded
+from app.domain.events import CallEnded, CallEndReason, Exercise, ScoreReady, SessionEnded, SessionPaused
 from app.domain.statuses import ServiceStatus, current
 from app.domain.timers import TimerCode
 from app.scoring.ai_coach import coach
@@ -26,10 +26,14 @@ from app.session.hub import hub
 from app.session.score import ScoringSnapshot, score_session, scoring_scenario
 from app.session.state import DdsCardRecord, DdsLiveCard, now_utc
 from app.session.store import (
+    FindingAdded,
+    FindingReviewed,
     LessonEnded,
+    LessonResumed,
     ScoreArchived,
     ScoreCalculated,
     ScoreOverridden,
+    apply_finding_change,
     apply_score_override,
 )
 
@@ -45,6 +49,7 @@ def score_dds_card(state, card: DdsLiveCard) -> DdsCardRecord:
     services = state.card_services(card)
     decision_limit_ms = card.timers.limits[TimerCode.DDS_ACK]
     dds_decision = card.scenario.dds_decision
+    reaction_ms = state.criteria.dds_report_reaction_limit_seconds * 1000
     findings = evaluate_dispatcher(
         entries=card.status_log,
         services=services,
@@ -54,10 +59,16 @@ def score_dds_card(state, card: DdsLiveCard) -> DdsCardRecord:
         reply_text=card.reply_text,
         expected_decision=dds_decision.expected,
         expected_decision_reason=dds_decision.reason,
+        phone_reports=card.phone_reports,
+        report_reaction_ms=reaction_ms,
+        report_reaction_enabled=state.criteria.dds_report_reaction_enabled,
+        pause_intervals=state.pause_intervals,
     )
     metrics = dispatcher_metrics(
         card, decision_limit_ms, dds_decision.expected, dds_decision.reason,
-        services=services,
+        services=services, report_reaction_ms=reaction_ms,
+        report_reaction_enabled=state.criteria.dds_report_reaction_enabled,
+        pause_intervals=state.pause_intervals,
     )
     weighted = GostResult(metrics=metrics, findings=findings)
     work_limit_ms = card.timers.limits[TimerCode.DDS_WORK]
@@ -100,9 +111,11 @@ def score_dds_card(state, card: DdsLiveCard) -> DdsCardRecord:
         card_id=card.card_id,
         scenario_id=card.scenario.id,
         reply_text=card.reply_text,
-        metrics=[metric.model_copy(update={"title": f"Карточка {number}: {metric.title}"})
+        metrics=[metric.model_copy(update={"title": f"Карточка {number}: {metric.title}",
+                                           "card": number})
                  for metric in weighted.metrics],
-        findings=[finding.model_copy(update={"summary": f"Карточка {number}: {finding.summary}"})
+        findings=[finding.model_copy(update={"summary": f"Карточка {number}: {finding.summary}",
+                                             "card": number})
                   for finding in weighted.findings],
         actions=actions,
         duration_ms=max(0, int((now_utc() - card.dispatched_at).total_seconds() * 1000)),
@@ -181,7 +194,14 @@ async def end_session(session_id: UUID, state, reason: CallEndReason) -> None:
     """
     if state.ended:
         return
+    was_paused = state.paused
+    paused_ms_before = state.total_paused_ms
     ended_at = state.end(reason)
+    if was_paused:
+        hub.record(session_id, LessonResumed(
+            at=ended_at, author="система", role="system",
+            paused_ms=state.total_paused_ms - paused_ms_before,
+        ))
     if state.exercise is Exercise.CARD and state.dispatched_card is None:
         state.on_event("card.end")
     # Норматив отработки фиксируется событием, а не текущим значением часов.
@@ -200,6 +220,11 @@ async def end_session(session_id: UUID, state, reason: CallEndReason) -> None:
         hub.to_station(session_id, SessionEnded(reason=reason))
     else:
         hub.to_trainee(session_id, CallEnded(reason=reason))
+    if was_paused:
+        # Снятие паузы — после сообщения о конце: иначе клиент дошлёт отложенные
+        # на паузе правки карточки в уже закрытое занятие.
+        hub.broadcast(session_id, SessionPaused(paused=False))
+        hub.to_station(session_id, SessionPaused(paused=False))
     if state.score is None:
         return
     hub.to_observers(session_id, ScoreReady(session_id=session_id))
@@ -234,3 +259,14 @@ def override_score(state, override: ScoreOverridden) -> None:
     hub.record(state.session_id, override)
     state.score = apply_score_override(state.score, override)
     hub.to_observers(state.session_id, ScoreReady(session_id=state.session_id))
+
+
+def change_findings(state, change: FindingReviewed | FindingAdded) -> None:
+    """Решение преподавателя по отметке — тем же путём, что правка итога.
+
+    Вызывается внутри `hub.operation`: отметки, пересчитанный балл, архивный
+    разбор и строка аудита уходят одним commit.
+    """
+    state.score = apply_finding_change(state.score, change)
+    hub.record(state.session_id, change)
+    hub.to_observers(state.session_id, ScoreReady(session_id=state.session_id))

backend/app/session/hub.py

@@ -24,6 +24,7 @@ from app.domain.events import (
 )
 from app.session.state import SessionState
 from app.session.store import MemorySessionStore, Record, SessionLeaseLost, SessionStore
+from app.session.timers import now_utc
 
 #: Очередь одного подписчика. Медленный наблюдатель не тормозит занятие:
 #: очередь ограничена, переполнение роняет соединение, а не сессию.
@@ -53,6 +54,9 @@ class SessionHub:
         self._observers: dict[UUID, set[asyncio.Queue]] = {}
         self._trainees: dict[UUID, set[asyncio.Queue]] = {}
         self._stations: dict[UUID, set[asyncio.Queue]] = {}
+        self._trainee_calls: dict[UUID, set[asyncio.Queue]] = {}
+        self._trainee_stations: dict[UUID, set[asyncio.Queue]] = {}
+        self._pending_adoptions: dict[UUID, SessionState] = {}
         self._tickers: dict[UUID, asyncio.Task] = {}
         # Задачи, порождённые внутри операции, наследуют контекст; после
         # закрытия операции их события идут напрямую (`_Operation.open`).
@@ -116,6 +120,7 @@ class SessionHub:
 
     def drop(self, session_id: UUID) -> None:
         self._sessions.pop(session_id, None)
+        self._pending_adoptions.pop(session_id, None)
         self.stop_ticker(session_id)
 
     def live_count(self) -> int:
@@ -135,9 +140,10 @@ class SessionHub:
         if not self.store.persistent:
             return 0
         restored = await self.store.restore_active()
+        adopted = 0
         for state in restored:
-            self._adopt(state)
+            adopted += await self._adopt(state)
-        return len(restored)
+        return adopted
 
     async def maintain_lease(self) -> None:
         """Один оборот супервизора: продлить свои lease, подхватить просроченные чужие.
@@ -154,6 +160,18 @@ class SessionHub:
                 log.warning("продление lease занятия %s не удалось", state.session_id,
                             exc_info=True)
                 await self.fence(state)
+        for state in list(self._pending_adoptions.values()):
+            try:
+                await self.store.commit(state)
+            except SessionLeaseLost:
+                self._pending_adoptions.pop(state.session_id, None)
+            except Exception:
+                log.warning("повторное сохранение занятия %s после takeover не удалось",
+                            state.session_id, exc_info=True)
+            else:
+                self._pending_adoptions.pop(state.session_id, None)
+                self.register(state)
+                self.start_ticker(state.session_id)
         try:
             claimed = await self.store.claim_expired()
         except Exception:  # следующий оборот попробует снова
@@ -163,17 +181,32 @@ class SessionHub:
             current = self._sessions.get(state.session_id)
             if current is not None and not current.lease_fenced:
                 continue
-            self._adopt(state)
+            await self._adopt(state)
 
     async def supervise_lease(self, interval: float) -> None:
         while True:
             await asyncio.sleep(interval)
             await self.maintain_lease()
 
-    def _adopt(self, state: SessionState) -> None:
+    async def _adopt(self, state: SessionState) -> bool:
         self.stop_ticker(state.session_id)
+        if state.socket_connected_at_checkpoint:
+            # Разрыв произошёл при потере узла; старое время подключения не
+            # доказывает, что курсант отсутствовал всё это время.
+            state.socket_last_seen_at = now_utc()
+            state.socket_connected_at_checkpoint = False
+            try:
+                await self.store.commit(state)
+            except SessionLeaseLost:
+                return False
+            except Exception:
+                log.exception("не удалось сохранить присутствие после takeover %s", state.session_id)
+                self._pending_adoptions[state.session_id] = state
+                return False
+        self._pending_adoptions.pop(state.session_id, None)
         self.register(state)
         self.start_ticker(state.session_id)
+        return True
 
     async def save_all(self) -> None:
         """Снимок живых занятий при остановке узла: следующий владелец продолжит с него."""
@@ -285,6 +318,44 @@ class SessionHub:
     def station(self, session_id: UUID):
         return self._subscribe(self._stations, session_id)
 
+    async def _record_presence(self, session_id: UUID, *, station: bool) -> None:
+        state = self.get(session_id)
+        if state is None or state.ended or state.dds_phase != station:
+            return
+        async with self.operation(session_id):
+            state.socket_last_seen_at = now_utc()
+            present = self._trainee_stations if station else self._trainee_calls
+            state.socket_connected_at_checkpoint = bool(present.get(session_id))
+
+    @contextlib.asynccontextmanager
+    async def trainee_socket(
+        self, session_id: UUID, *, station: bool, trainee: bool,
+    ) -> AsyncIterator[asyncio.Queue]:
+        """Учесть только сокет курсанта; вещание преподавателю остаётся общим."""
+        registry = self._stations if station else self._trainees
+        presence = self._trainee_stations if station else self._trainee_calls
+        with self._subscribe(registry, session_id) as queue:
+            if trainee:
+                presence.setdefault(session_id, set()).add(queue)
+            try:
+                if trainee:
+                    try:
+                        await self._record_presence(session_id, station=station)
+                    except Exception:
+                        if not self.is_lease_fenced(session_id):
+                            raise
+                yield queue
+            finally:
+                if trainee:
+                    presence[session_id].discard(queue)
+                    if not presence[session_id]:
+                        presence.pop(session_id)
+                    try:
+                        await self._record_presence(session_id, station=station)
+                    except Exception:
+                        if not self.is_lease_fenced(session_id):
+                            raise
+
     # ── вещание ──
 
     @staticmethod
@@ -314,6 +385,12 @@ class SessionHub:
     def observer_count(self, session_id: UUID) -> int:
         return len(self._observers.get(session_id, set()))
 
+    def station_connected(self, session_id: UUID) -> bool:
+        return bool(self._trainee_stations.get(session_id))
+
+    def trainee_connected(self, session_id: UUID) -> bool:
+        return bool(self._trainee_calls.get(session_id))
+
     # ── такт таймеров ──
 
     def start_ticker(self, session_id: UUID) -> None:
@@ -347,7 +424,7 @@ class SessionHub:
                 state = self.get(session_id)
                 if state is None or state.ended:
                     return
-                if state.dds_phase:
+                if state.dds_phase and not state.paused:
                     async with self.operation(session_id) as op:
                         active_before = state.desk.active_id
                         op.persist = bool(state.desk.deliver_due())

backend/app/session/pg_store.py

@@ -29,10 +29,14 @@ from app.domain.events import Mood, Speaker, TranscriptEntry
 from app.session.checkpoint import dump_state, load_state
 from app.session.state import SessionState, now_utc
 from app.session.store import (
+    FindingAdded,
+    FindingReviewed,
     HintRecorded,
     LessonEnded,
     LessonIdentity,
+    LessonPaused,
     LessonRequest,
+    LessonResumed,
     LessonStarted,
     NoteAdded,
     Record,
@@ -42,8 +46,10 @@ from app.session.store import (
     SelfAssessed,
     SessionLeaseLost,
     UtteranceAppended,
+    apply_finding_change,
     apply_score_override,
 )
+from app.scoring.review import has_finding
 
 log = logging.getLogger(__name__)
 LEASE_SECONDS = 15
@@ -196,6 +202,16 @@ class PostgresSessionStore:
                     object_id=str(session_id),
                     detail=f"missed_count={len(record.missed)}; comment_chars={len(record.comment)}",
                 ))
+            case LessonPaused(at=at, author=author, role=role):
+                db.add(AuditLog(
+                    actor=author, role=role, action="session.pause",
+                    object_id=str(session_id), detail=f"at={at.isoformat()}",
+                ))
+            case LessonResumed(at=at, author=author, role=role, paused_ms=paused_ms):
+                db.add(AuditLog(
+                    actor=author, role=role, action="session.resume",
+                    object_id=str(session_id), detail=f"at={at.isoformat()}; paused_ms={paused_ms}",
+                ))
             case LessonStarted(at=at):
                 await db.execute(
                     update(Session).where(Session.id == session_id).values(started_at=at)
@@ -239,6 +255,40 @@ class PostgresSessionStore:
                     detail=(f"{score.score_auto} → {record.score_final}; "
                             f"comment_chars={len(record.comment)}"),
                 ))
+            case FindingReviewed() | FindingAdded():
+                await db.flush()
+                score = await db.scalar(
+                    select(Score).where(Score.session_id == session_id).with_for_update()
+                )
+                if score is None:
+                    raise LookupError(f"нет оценки занятия {session_id}")
+                # Повтор ручной отметки под блокировкой: ни изменения, ни второй строки аудита.
+                if (isinstance(record, FindingAdded)
+                        and has_finding(score.report or {}, record.finding.client_id)):
+                    return
+                before = score.score_final
+                findings = (score.report or {}).get("findings", [])
+                score.report = apply_finding_change(dict(score.report or {}), record)
+                score.score_final = score.report.get("score_final", score.score_final)
+                if isinstance(record, FindingReviewed):
+                    code = (findings[record.index].get("code", "?")
+                            if 0 <= record.index < len(findings) else "?")
+                    actor, action = record.review.author, "finding.review"
+                    what = (f"#{record.index} {code} {record.review.decision.value}; "
+                            f"причина: {record.review.reason}")
+                else:
+                    finding = record.finding
+                    actor, action = finding.author or "instructor", "finding.add"
+                    where = f", карточка {finding.card}" if finding.card is not None else ""
+                    what = (f"{finding.code.value}{where}; факт: {finding.fact}; "
+                            f"норма: {finding.norm or ''}")
+                # Решение по отметке меняет чужой балл: аудит сам по себе должен
+                # ответить «кто, когда, что и почему», даже если разбор потом правили.
+                db.add(AuditLog(
+                    actor=actor, role=record.role, action=action,
+                    object_id=str(session_id),
+                    detail=f"{what}; {before} → {score.score_final}",
+                ))
         await db.flush()
 
     @staticmethod

backend/app/session/score.py

@@ -8,6 +8,7 @@
 
 from collections.abc import Awaitable, Callable
 from dataclasses import dataclass
+from datetime import datetime
 from typing import Any
 
 from app.domain.events import CallEndReason, Exercise, LessonCriteria, Metric
@@ -68,6 +69,7 @@ class ScoringSnapshot:
     #: Карточка на пульте в упражнении по звонку: отметки D1–D6 рядом с E1–E6.
     call_card: DdsLiveCard | None
     call_card_services: tuple[str, ...]
+    pause_intervals: tuple[tuple[datetime, datetime], ...]
 
     @property
     def reports_cards(self) -> bool:
@@ -112,6 +114,7 @@ class ScoringSnapshot:
             call_card=live_card.model_copy(deep=True) if live_card is not None else None,
             call_card_services=(tuple(state.card_services(live_card))
                                 if live_card is not None else ()),
+            pause_intervals=tuple(state.pause_intervals),
         )
 
 
@@ -210,6 +213,7 @@ async def score_session(
                 norm="грамматически корректное описание",
                 ref="критерий занятия; правила русского языка",
                 competency=Competency.COMMUNICATION,
+                metric_key="description_grammar",
             ))
     # Работа диспетчера — вторая роль и вторая таксономия. Отметки D1–D6 идут
     # рядом с E1–E6, а не вместо: в живой цепочке 112 → ДДС в одном занятии
@@ -218,6 +222,7 @@ async def score_session(
     if live_card is not None:
         decision_limit_ms = live_card.timers.limits[TimerCode.DDS_ACK]
         services = list(snapshot.call_card_services)
+        reaction_ms = snapshot.criteria.dds_report_reaction_limit_seconds * 1000
         result.findings.extend(evaluate_dispatcher(
             entries=live_card.status_log,
             services=services,
@@ -227,10 +232,16 @@ async def score_session(
             reply_text=live_card.reply_text,
             expected_decision=scenario.dds_decision.expected,
             expected_decision_reason=scenario.dds_decision.reason,
+            phone_reports=live_card.phone_reports,
+            report_reaction_ms=reaction_ms,
+            report_reaction_enabled=snapshot.criteria.dds_report_reaction_enabled,
+            pause_intervals=snapshot.pause_intervals,
         ))
         result.metrics.extend(dispatcher_metrics(
             live_card, decision_limit_ms, scenario.dds_decision.expected,
-            scenario.dds_decision.reason, services=services,
+            scenario.dds_decision.reason, services=services, report_reaction_ms=reaction_ms,
+            report_reaction_enabled=snapshot.criteria.dds_report_reaction_enabled,
+            pause_intervals=snapshot.pause_intervals,
         ))
     # Карточки ДДС уже взвешены каждая своим сценарием плюс настройкой
     # занятия. Веса первого сценария поверх них испортили бы остальные.

backend/app/session/state.py

@@ -105,6 +105,14 @@ class PersistedSession(BaseModel):
     started_at: datetime | None = None
     ended_at: datetime | None = None
     end_reason: CallEndReason | None = None
+    #: Пульт остановил время занятия; таймеры и очередь ДДС заморожены (lct-39).
+    paused: bool = False
+    #: Момент постановки на паузу — им же считается длительность простоя при снятии.
+    paused_at: datetime | None = None
+    #: Суммарная длительность пауз — для разбора, чтобы время было объяснимо.
+    total_paused_ms: int = 0
+    #: Закрытые интервалы пауз нужны для расчёта активного времени между докладом и статусом.
+    pause_intervals: list[tuple[datetime, datetime]] = Field(default_factory=list)
     #: Карточка оператора 112, замороженная при передаче в ДДС.
     dispatched_card: KIO | None = None
     dispatched_at: datetime | None = None
@@ -124,6 +132,15 @@ class PersistedSession(BaseModel):
     #: a lost WebSocket acknowledgement cannot apply an operation twice.
     processed_station_commands: list[str] = Field(default_factory=list)
     text_revealed_facts: dict[str, str] = Field(default_factory=dict)
+    #: Подряд идущих первичных отказов без принятой карточки между ними —
+    #: сигнал реестра преподавателя, не влияет на балл.
+    consecutive_refusals: int = 0
+    #: Последнее подключение/отключение сокета курсанта или начало фазы ДДС.
+    #: Сохраняется вместе с занятием, чтобы чтение реестра не меняло состояние.
+    socket_last_seen_at: datetime | None = None
+    #: На момент последнего checkpoint курсант был подключён на текущем АРМ.
+    #: После аварии узла момент потери связи неизвестен: окно начинается при takeover.
+    socket_connected_at_checkpoint: bool = False
 
     @field_validator("processed_station_commands")
     @classmethod
@@ -181,6 +198,38 @@ class SessionState(PersistedSession):
         """Единственная точка, где событие двигает таймеры."""
         self.timers.on_event(event_type)
 
+    def pause(self) -> None:
+        """Заморозить таймеры занятия и карточек пульта; очередь не выдаёт следующую."""
+        if self.paused:
+            return
+        now = time.monotonic()
+        self.timers.pause(now)
+        for card in self.desk.cards.values():
+            card.timers.pause(now)
+        self.paused = True
+        self.paused_at = now_utc()
+        if self.voice is not None:
+            self.voice.pause()
+
+    def resume(self) -> None:
+        """Снять паузу: таймеры продолжают с прежней отметки, очередь сдвигается на простой."""
+        if not self.paused:
+            return
+        now = time.monotonic()
+        self.timers.resume(now)
+        for card in self.desk.cards.values():
+            card.timers.resume(now)
+        if self.paused_at is not None:
+            resumed_at = now_utc()
+            idle = resumed_at - self.paused_at
+            self.total_paused_ms += max(0, int(idle.total_seconds() * 1000))
+            if resumed_at > self.paused_at:
+                self.pause_intervals.append((self.paused_at, resumed_at))
+            if self.desk.next_arrival_at is not None:
+                self.desk.next_arrival_at += idle
+        self.paused = False
+        self.paused_at = None
+
     def append(self, speaker: Speaker, text: str, mood: Mood | None = None) -> TranscriptEntry:
         entry = TranscriptEntry(
             ref=f"u{len(self.transcript) + 1}",
@@ -206,6 +255,9 @@ class SessionState(PersistedSession):
         self.dispatched_at = now_utc()
         if self.exercise is Exercise.CALL:
             self._receive_call_card()
+        if self.handoff_to_dds:
+            self.socket_last_seen_at = self.dispatched_at
+            self.socket_connected_at_checkpoint = False
         return self.dispatched_card
 
     def _receive_call_card(self) -> None:
@@ -319,14 +371,15 @@ class SessionState(PersistedSession):
         services = self._managed_services_for(recipients)
         log = list(card.status_log) if card is not None else []
         statuses = {service: current(log, service) for service in services}
+        now_mono = time.monotonic()
         overdue = False
         if card is not None:
-            elapsed = card.timers.measured_ms(TimerCode.DDS_ACK)
+            # Через таймер, а не через `dispatched_at`: часы разошлись бы с
+            # паузой, которая держит `current_ms` на месте (lct-39).
+            ack_timer = card.timers.timers.get(TimerCode.DDS_ACK)
             limit = card.timers.limits[TimerCode.DDS_ACK]
-            overdue = elapsed is None and (
+            elapsed_ms = ack_timer.current_ms(now_mono) if ack_timer else 0
-                (now_utc() - card.dispatched_at).total_seconds() * 1000 > limit
+            overdue = not (ack_timer.stopped if ack_timer else False) and elapsed_ms > limit
-            )
-        now_mono = time.monotonic()
         queue_cards: list[DdsQueueCard] = []
         for item in (desk.ordered() if self.dds_phase else []):
             recipients_for_card = list(item.dispatched_card.notify)
@@ -397,6 +450,7 @@ class SessionState(PersistedSession):
                 if desk.next_arrival_at is not None else None
             ),
             max_waiting_cards=desk.max_waiting,
+            paused=self.paused,
         )
 
     def card_received_event(self):
@@ -419,7 +473,14 @@ class SessionState(PersistedSession):
         return self.ended_at is not None
 
     def end(self, reason: CallEndReason) -> datetime:
-        """Закрыть занятие; возвращает момент окончания для журнала."""
+        """Закрыть занятие; возвращает момент окончания для журнала.
+
+        Занятие могут завершить прямо на паузе (преподаватель нажал «Завершить»,
+        не возобновив): снять флаг и досчитать простой сейчас, иначе курсант
+        навсегда останется за баннером «Пауза, ждите преподавателя», а разбор
+        потеряет последний, ещё не закрытый интервал паузы (lct-39).
+        """
+        self.resume()
         self.ended_at = now_utc()
         self.end_reason = reason
         return self.ended_at
@@ -445,4 +506,5 @@ class SessionState(PersistedSession):
             timers=self.shown_timers().snapshot(),
             hints_used=len(self.hints_shown),
             ended=self.ended,
+            paused=self.paused,
         )

backend/app/session/store.py

@@ -16,6 +16,8 @@ from typing import Protocol
 from uuid import UUID
 
 from app.domain.events import TranscriptEntry
+from app.domain.taxonomy import Finding, FindingReview
+from app.scoring.review import add_finding, review_finding
 from app.session.checkpoint import dump_state
 from app.session.state import SessionState
 
@@ -83,8 +85,47 @@ class ScoreOverridden:
     comment: str
 
 
+@dataclass(frozen=True)
+class LessonPaused:
+    at: datetime
+    author: str
+    role: str
+
+
+@dataclass(frozen=True)
+class FindingReviewed:
+    """Преподаватель подтвердил или снял отметку разбора."""
+    index: int
+    review: FindingReview
+    role: str
+
+
+@dataclass(frozen=True)
+class LessonResumed:
+    at: datetime
+    author: str
+    role: str
+    #: Длительность этой конкретной паузы — видно в аудите без пересчёта.
+    paused_ms: int
+
+
+@dataclass(frozen=True)
+class FindingAdded:
+    """Преподаватель добавил свою отметку (`source=instructor`)."""
+    finding: Finding
+    role: str
+
+
 Record = (UtteranceAppended | HintRecorded | NoteAdded | SelfAssessed | LessonStarted
-          | LessonEnded | ScoreCalculated | ScoreArchived | ScoreOverridden)
+          | LessonEnded | ScoreCalculated | ScoreArchived | ScoreOverridden
+          | LessonPaused | LessonResumed | FindingReviewed | FindingAdded)
+
+
+def apply_finding_change(report: dict, change: "FindingReviewed | FindingAdded") -> dict:
+    """Решение по отметке одинаково для живой сессии, строки `Score` и архива."""
+    if isinstance(change, FindingReviewed):
+        return review_finding(report, change.index, change.review)
+    return add_finding(report, change.finding)
 
 
 def apply_score_override(report: dict, override: ScoreOverridden) -> dict:
@@ -200,6 +241,10 @@ class MemorySessionStore:
                 if session_id not in self.scores:
                     raise LookupError(f"нет оценки занятия {session_id}")
                 self.scores[session_id] = apply_score_override(self.scores[session_id], record)
+            elif isinstance(record, FindingReviewed | FindingAdded):
+                if session_id not in self.scores:
+                    raise LookupError(f"нет оценки занятия {session_id}")
+                self.scores[session_id] = apply_finding_change(self.scores[session_id], record)
         self.records.setdefault(session_id, []).extend(records)
 
     def snapshot(self, session_id: UUID) -> dict | None:

backend/app/session/timers.py

@@ -83,6 +83,9 @@ class Timer(BaseModel):
     elapsed_ms: int = 0
     attempt: int = 1
     stopped: bool = False
+    #: Пауза занятия — таймер заморожен, но не завершён: `start()` его не
+    #: считает новой попыткой, в отличие от `stopped` (lct-39).
+    paused: bool = False
 
     @model_serializer(mode="wrap")
     def _dump(self, handler: SerializerFunctionWrapHandler) -> dict[str, Any]:
@@ -100,13 +103,20 @@ class Timer(BaseModel):
         data = dict(data)
         elapsed = max(0, int(data.get("elapsed_ms", 0)))
         stopped = bool(data.get("stopped"))
-        downtime = 0 if stopped else (info.context or {}).get("downtime_ms", 0)
+        paused = bool(data.get("paused"))
+        # На паузе занятие не простаивало без присмотра — оно ждало
+        # преподавателя, и это время не досчитывается таймеру при перезапуске.
+        downtime = 0 if stopped or paused else (info.context or {}).get("downtime_ms", 0)
         started = data.pop("started")
         data["started_at"] = time.monotonic() - (elapsed + downtime) / 1000 if started else None
-        data["elapsed_ms"] = elapsed if stopped else 0
+        data["elapsed_ms"] = elapsed if (stopped or paused) else 0
         return data
 
     def start(self, now: float) -> None:
+        if self.paused:
+            # Таймер уже идёт, просто заморожен: запуск с нуля потерял бы
+            # набранное время, а ход до `resume` посчитал бы паузу.
+            return
         if self.stopped:
             # Повторный запуск после остановки — это новая попытка (обратный дозвон).
             self.attempt += 1
@@ -125,6 +135,19 @@ class Timer(BaseModel):
             return self.elapsed_ms
         return int((now - self.started_at) * 1000)
 
+    def pause(self, now: float) -> None:
+        """Зафиксировать прошедшее время и остановить ход часов до `resume`."""
+        if self.started_at is not None and not self.stopped:
+            self.elapsed_ms = self.current_ms(now)
+            self.started_at = None
+            self.paused = True
+
+    def resume(self, now: float) -> None:
+        """Продолжить с той же отметки — простой в счёт не идёт."""
+        if self.paused:
+            self.started_at = now - self.elapsed_ms / 1000
+            self.paused = False
+
 
 class SessionTimers(BaseModel):
     """Набор таймеров одной сессии. `limits` приходит из конфига —
@@ -142,6 +165,16 @@ class SessionTimers(BaseModel):
         for code in STOPS.get(event_type, ()):
             self.timers.setdefault(code, Timer(code=code)).stop(now)
 
+    def pause(self, now: float | None = None) -> None:
+        now = time.monotonic() if now is None else now
+        for timer in self.timers.values():
+            timer.pause(now)
+
+    def resume(self, now: float | None = None) -> None:
+        now = time.monotonic() if now is None else now
+        for timer in self.timers.values():
+            timer.resume(now)
+
     def snapshot(self, now: float | None = None) -> list[TimerSnapshot]:
         """Только запущенные таймеры: показывать нули по нормативам,
         до которых занятие ещё не дошло, значит пугать курсанта зря."""

backend/app/voice/pipeline.py

@@ -86,6 +86,8 @@ class VoiceSession:
     # ── вход: кадры микрофона ──
 
     def feed(self, frame: bytes) -> None:
+        if self.state.paused:
+            return
         for event in self._vad.push(frame):
             if isinstance(event, SpeechStarted) and self.speaking:
                 self.barge_in()
@@ -104,6 +106,8 @@ class VoiceSession:
         первая фраза «Алло! Помогите!» — ровно та, которую оператор перебивает
         чаще всего, — не гасилась вовсе.
         """
+        if self.state.paused:
+            return asyncio.create_task(asyncio.sleep(0))
         if self.speaking:
             self._reply.cancel()
         self._reply = asyncio.create_task(self.say(text, mood))
@@ -119,6 +123,17 @@ class VoiceSession:
             self.send_event(TtsCancel(utterance_id=self._utterance_id, reason="barge_in"))
         log.info("сессия %s: перебивание", self.session_id)
 
+    def pause(self) -> None:
+        """Прервать текущую реплику и убрать речь, накопленную до паузы."""
+        if self.speaking:
+            self._reply.cancel()
+        if self._utterance_id is not None:
+            self.send_event(TtsCancel(utterance_id=self._utterance_id, reason="director"))
+            self._utterance_id = None
+        while not self._queue.empty():
+            self._queue.get_nowait()
+        self._vad.reset()
+
     async def close(self) -> None:
         for task in (self._reply, self._worker):
             if task is not None:
@@ -129,6 +144,8 @@ class VoiceSession:
     async def _work(self) -> None:
         while True:
             audio, ended_at = await self._queue.get()
+            if self.state.paused:
+                continue
             # Новая фраза оператора, пока звонящий ещё говорит, — тоже перебивание.
             if self.speaking:
                 self.barge_in()
@@ -143,6 +160,8 @@ class VoiceSession:
         timing = TurnTiming()
         started = time.monotonic()
         text = await self.models.transcribe(audio)
+        if self.state.paused:
+            return
         timing.stt_ms = (time.monotonic() - started) * 1000
         if not text:
             return
@@ -155,6 +174,8 @@ class VoiceSession:
 
         started = time.monotonic()
         line = await self._caller_line(text)
+        if self.state.paused:
+            return
         timing.caller_ms = (time.monotonic() - started) * 1000
         await self.say(line.text, line.mood, ended_at=ended_at, timing=timing)
 
@@ -171,6 +192,8 @@ class VoiceSession:
         self, text: str, mood: Mood, *, ended_at: float | None = None, timing: TurnTiming | None = None
     ) -> None:
         """Произнести реплику: событие с текстом, звук по предложениям, ожидание конца."""
+        if self.state.paused:
+            return
         self._utterance_id = utterance_id = uuid4()
         entry = self.state.append(Speaker.CALLER, text, mood)
         self.send_event(CallerUtterance(utterance_id=utterance_id, text=text, at=entry.at, mood=mood))
@@ -186,6 +209,8 @@ class VoiceSession:
                 pcm = await self._first_sentence(sentence, mood, ended_at, timing)
             else:
                 pcm = await self.synthesize(sentence)
+            if self.state.paused:
+                return
             if index == 0 and timing is not None:
                 timing.tts_first_ms = (time.monotonic() - synth_started) * 1000
             if not pcm:
@@ -205,6 +230,7 @@ class VoiceSession:
         # Ждём, пока курсант дослушает: перебивание в это время отменит задачу.
         await asyncio.sleep(max(0.0, playback_ends - time.monotonic()))
         self.send_event(TtsEnd(utterance_id=utterance_id))
+        self._utterance_id = None
 
     async def _first_sentence(
         self, sentence: str, mood: Mood, ended_at: float, timing: TurnTiming | None
@@ -212,17 +238,25 @@ class VoiceSession:
         """Первое предложение с филлером: если к секунде после конца фразы звука
         ещё нет, звонящий «переспрашивает», а ответ встанет в очередь за ним."""
         synthesis = asyncio.ensure_future(self.synthesize(sentence))
-        remaining = FILLER_AFTER_S - (time.monotonic() - ended_at)
+        try:
-        if remaining > 0:
+            remaining = FILLER_AFTER_S - (time.monotonic() - ended_at)
-            done, _ = await asyncio.wait({synthesis}, timeout=remaining)
+            if remaining > 0:
-            if done:
+                done, _ = await asyncio.wait({synthesis}, timeout=remaining)
-                return synthesis.result()
+                if done:
-        filler = await self.synthesize(FILLERS.get(mood, FILLERS[Mood.PANIC]))
+                    return synthesis.result()
-        if filler:
+            filler = await self.synthesize(FILLERS.get(mood, FILLERS[Mood.PANIC]))
-            self.send_audio(filler)
+            if filler and not self.state.paused:
-            if timing is not None:
+                self.send_audio(filler)
-                timing.filler = True
+                if timing is not None:
-        return await synthesis
+                    timing.filler = True
+            return await synthesis
+        finally:
+            if not synthesis.done():
+                synthesis.cancel()
+                try:
+                    await synthesis
+                except asyncio.CancelledError:
+                    pass
 
     async def synthesize(self, text: str) -> bytes:
         return await cached_synthesize(self.models, text)

backend/app/voice/vad.py

@@ -71,6 +71,17 @@ class StreamingVad:
     def in_speech(self) -> bool:
         return self._in_speech
 
+    def reset(self) -> None:
+        """Не склеивать фрагменты речи до и после паузы занятия."""
+        self._state.fill(0)
+        self._context.fill(0)
+        self._pending = np.zeros(0, dtype=np.float32)
+        self._preroll.clear()
+        self._speech.clear()
+        self._voiced_ms = 0
+        self._silence_ms = 0
+        self._in_speech = False
+
     def _probability(self, window: np.ndarray) -> float:
         frame = np.concatenate([self._context, window])[None, :]
         output, self._state = self._session.run(

backend/tests/test_call_privacy.py

@@ -30,6 +30,7 @@ async def test_text_dialogue_provider_error_does_not_log_prompt_or_provider_body
     monkeypatch.setattr(call.hub, "to_observers", lambda *_args: None)
     state = SimpleNamespace(
         ended=False,
+        paused=False,
         exercise=Exercise.CARD,
         dispatched_card=None,
         caller=Caller(),

backend/tests/test_checkpoint_model.py

@@ -57,6 +57,7 @@ def timers() -> SessionTimers:
         TimerCode.DDS_ACK: Timer(code=TimerCode.DDS_ACK, started_at=MONO - 12.0, attempt=2),
         TimerCode.ANSWER: Timer(code=TimerCode.ANSWER, started_at=MONO - 7.0,
                                 elapsed_ms=7_000, attempt=3, stopped=True),
+        TimerCode.CARD_FILL: Timer(code=TimerCode.CARD_FILL, elapsed_ms=5_000, paused=True),
     })
 
 
@@ -159,8 +160,15 @@ def full_state() -> SessionState:
         desk=desk,
         resolved_outcome="справка",
         resolve_comment="передано в другой регион",
+        paused=True,
+        paused_at=AT,
+        total_paused_ms=15_000,
+        pause_intervals=[(AT - timedelta(seconds=20), AT - timedelta(seconds=5))],
         processed_station_commands=[str(uuid4())],
         text_revealed_facts={"f_address": "улица Ленина, 14"},
+        consecutive_refusals=2,
+        socket_last_seen_at=AT,
+        socket_connected_at_checkpoint=True,
     )
 
 

backend/tests/test_dds_exercise.py

@@ -2,7 +2,7 @@
 
 import asyncio
 import time
-from datetime import datetime
+from datetime import datetime, timedelta
 from uuid import uuid4
 
 import pytest
@@ -396,6 +396,7 @@ def test_instructor_criteria_change_timer_and_success_threshold(client, monkeypa
         client,
         criteria={
             "decision_time_limit_seconds": 45,
+            "dds_report_reaction_limit_seconds": 20,
             "allowed_errors": 50,
             "require_correct_grammar": False,
             "score_weights": {"dds_ack": 3.5},
@@ -454,6 +455,8 @@ def test_instructor_criteria_change_timer_and_success_threshold(client, monkeypa
             "decision_time_limit_seconds": 45,
             "card_fill_time_limit_seconds": 180,
             "dds_card_work_time_limit_seconds": 180,
+            "dds_report_reaction_enabled": False,
+            "dds_report_reaction_limit_seconds": 20,
             "allowed_errors": 50,
             "require_correct_grammar": False,
             "score_weights": {"dds_ack": 3.5},
@@ -747,7 +750,7 @@ def test_dds_card_over_three_minutes_has_e3_finding_and_actual_deviation(client)
 
 
 def test_complete_dds_workflow_with_training_calls_and_status_updates(client):
-    session_id, control = start(client)
+    session_id, control = start(client, criteria={"dds_report_reaction_enabled": True})
     try:
         state = hub.get(session_id)
         with client.websocket_connect(f"/ws/station/{session_id}") as station:
@@ -797,6 +800,120 @@ def test_complete_dds_workflow_with_training_calls_and_status_updates(client):
         ]
         assert all(report.crew == crew for report in state.desk.active.phone_reports)
         assert not score["findings"]
+        reaction = [m for m in score["metrics"] if m["key"] == "dds_report_reaction"]
+        assert len(reaction) == 1 and reaction[0]["passed"], "каждый доклад отмечен вовремя"
+        assert "с нарушением 0 из 4 докладов" in reaction[0]["fact"]
+    finally:
+        control.__exit__(None, None, None)
+
+
+STATUS_COMMENT = "Основание: доклад бригады.\nСведения: передано старшему бригады."
+
+
+def accept_with_crew(station):
+    read_until(station, "card.received")
+    snapshot = read_until(station, "station.state")["snapshot"]
+    service = snapshot["services"][0]
+    crew = next(option for option in snapshot["crew_options"]
+                if option.startswith(service + " — "))
+    station.send_json({"type": "card.status", "service": service, "status": "accepted",
+                       "comment": STATUS_COMMENT})
+    read_until(station, "station.state")
+    station.send_json({"type": "crew.select", "crew": crew})
+    read_until(station, "station.state")
+    return service
+
+
+def send_status(station, service, status):
+    station.send_json({"type": "card.status", "service": service, "status": status,
+                       "comment": STATUS_COMMENT})
+    read_until(station, "station.state")
+
+
+@pytest.mark.parametrize(("reaction", "passed"), [
+    ("fast", True), ("slow", False), ("missing", False), ("early", True),
+])
+def test_dds_report_reaction_goes_from_criteria_to_report(client, reaction, passed):
+    """Лимит из `scenario.start` доходит до метрики, отметки D6 и отчёта."""
+    session_id, control = start(client, criteria={
+        "dds_report_reaction_enabled": True,
+        "dds_report_reaction_limit_seconds": 20,
+        "score_weights": {"dds_report_reaction": 3.5},
+    })
+    try:
+        state = hub.get(session_id)
+        with client.websocket_connect(f"/ws/station/{session_id}") as station:
+            service = accept_with_crew(station)
+            if reaction == "early":
+                send_status(station, service, "responding")
+            complete_phone_call(station, state, "dispatched")
+            read_until(station, "station.state")
+            if reaction in {"fast", "slow"}:
+                send_status(station, service, "responding")
+            if reaction == "slow":
+                # Доклад на 70 с раньше статуса: время доклада — серверное.
+                state.desk.active.phone_reports[0].at -= timedelta(seconds=70)
+            station.send_json({"type": "station.finish"})
+            read_until(station, "score.ready")
+
+        score = wait_for(lambda: hub.get(session_id).score)
+        metrics = [item for item in score["metrics"] if item["key"] == "dds_report_reaction"]
+        assert len(metrics) == 1
+        metric = metrics[0]
+        assert metric["passed"] is passed
+        assert metric["weight"] == 3.5
+        assert metric["norm"] == "отметить статус по докладу за 20 с"
+        assert "«Начало реагирования» по докладу бригады" in metric["fact"]
+        findings = [item for item in score["findings"]
+                    if item["metric_key"] == "dds_report_reaction"]
+        assert [item["code"] for item in findings] == ([] if passed else ["D6"])
+        assert all(item["competency"] == "norms" for item in findings)
+        if reaction == "slow":
+            assert "70 с (+50 с сверх норматива)" in metric["fact"]
+            assert findings[0]["fact"] == metric["fact"]
+        if reaction == "missing":
+            assert metric["fact"].endswith(": не отмечен") and metric["credit"] == 0.0
+        if reaction == "early":
+            assert metric["fact"].endswith("отмечен не позже доклада")
+
+        report = client.get(f"/api/sessions/{session_id}/report").json()
+        assert report["criteria"]["dds_report_reaction_limit_seconds"] == 20
+        assert report["criteria"]["dds_report_reaction_enabled"] is True
+        assert [item for item in report["metrics"]
+                if item["key"] == "dds_report_reaction"] == metrics
+        if reaction == "slow":
+            csv_text = client.get(f"/api/sessions/{session_id}/report.csv").content.decode("utf-8-sig")
+            assert "Лимит реакции на доклад бригады" in csv_text
+            assert "70 с (+50 с сверх норматива)" in csv_text
+    finally:
+        control.__exit__(None, None, None)
+
+
+def test_refusal_after_crew_report_does_not_lower_score_without_finding(client):
+    """Бригада доложила о прибытии, но работы не проводились: отказ с причиной
+    — терминальный исход, неотмеченное «Прибытие» не штрафуется."""
+    session_id, control = start(client, criteria={"dds_report_reaction_enabled": True})
+    try:
+        state = hub.get(session_id)
+        with client.websocket_connect(f"/ws/station/{session_id}") as station:
+            service = accept_with_crew(station)
+            complete_phone_call(station, state, "dispatched")
+            read_until(station, "station.state")
+            send_status(station, service, "responding")
+            complete_phone_call(station, state, "arrived")
+            read_until(station, "station.state")
+            send_status(station, service, "refused")
+            station.send_json({"type": "station.finish"})
+            read_until(station, "score.ready")
+
+        score = wait_for(lambda: hub.get(session_id).score)
+        assert [report.phase for report in state.desk.active.phone_reports] == [
+            "dispatched", "arrived",
+        ]
+        metric = next(item for item in score["metrics"] if item["key"] == "dds_report_reaction")
+        assert metric["passed"], "прибытие при отказе не требуется"
+        assert "о выезде" in metric["fact"] and "докладов" not in metric["fact"]
+        assert not [item for item in score["findings"] if item["code"] == "D6"]
     finally:
         control.__exit__(None, None, None)
 

backend/tests/test_dispatcher_scoring.py

@@ -1,13 +1,14 @@
-from datetime import datetime, timezone
+from datetime import datetime, timedelta, timezone
 from pathlib import Path
 
 import pytest
 from pydantic import ValidationError
 
-from app.domain.statuses import ServiceStatus, StatusEntry
+from app.domain.statuses import PhoneReportRecord, ServiceStatus, StatusEntry
-from app.domain.taxonomy import ErrorCode
+from app.domain.taxonomy import Competency, ErrorCode, FindingSource
 from app.scenarios.loader import load_file
 from app.scoring.dispatcher import dispatcher_metrics, evaluate_dispatcher
+from app.scoring.timing import time_credit
 from app.session.dds import DdsLiveCard, build_card
 from app.session.timers import SessionTimers
 
@@ -294,3 +295,177 @@ def test_reasoned_refusal_after_acceptance_is_a_valid_terminal_path():
         deadline_ms=30_000, elapsed_ms=0,
     )
     assert ErrorCode.D6 not in [finding.code for finding in findings]
+
+
+# ── Реакция на доклад бригады (lct-37) ──
+
+T0 = datetime(2026, 9, 27, 10, 0, tzinfo=timezone.utc)
+COMMENT = "Основание: доклад старшего.\nСведения: передано дежурному."
+
+
+def at_second(seconds: int) -> datetime:
+    return T0 + timedelta(seconds=seconds)
+
+
+def mark(status: ServiceStatus, seconds: int) -> StatusEntry:
+    return StatusEntry(service=SERVICES[0], status=status, at=at_second(seconds), comment=COMMENT)
+
+
+def crew_report(phase: str, seconds: int) -> PhoneReportRecord:
+    return PhoneReportRecord(service=SERVICES[0], crew="Бригада 12", phase=phase,
+                             text="доклад", at=at_second(seconds))
+
+
+def reaction(status_log, reports, limit_ms=45_000, pause_intervals=None):
+    card = live_card(status_log=status_log, crew_assignments={SERVICES[0]: "Бригада 12"},
+                     dispatched_at=T0)
+    card.phone_reports = reports
+    findings = evaluate_dispatcher(
+        entries=status_log, services=SERVICES, crew_assignments=card.crew_assignments,
+        deadline_ms=30_000, elapsed_ms=5_000, phone_reports=reports,
+        report_reaction_ms=limit_ms,
+        report_reaction_enabled=True,
+        pause_intervals=pause_intervals,
+    )
+    metric = next((m for m in dispatcher_metrics(card, 30_000, services=SERVICES,
+                                                 report_reaction_ms=limit_ms,
+                                                 report_reaction_enabled=True,
+                                                 pause_intervals=pause_intervals)
+                   if m.key == "dds_report_reaction"), None)
+    return [f for f in findings if f.metric_key == "dds_report_reaction"], metric
+
+
+def full_run(arrived_at: int) -> list[StatusEntry]:
+    return [mark(ServiceStatus.ACCEPTED, 5), mark(ServiceStatus.RESPONDING, 20),
+            mark(ServiceStatus.ARRIVED, arrived_at), mark(ServiceStatus.WORKING, arrived_at + 10),
+            mark(ServiceStatus.COMPLETED, arrived_at + 20)]
+
+
+def test_status_soon_after_crew_report_passes():
+    findings, metric = reaction(full_run(arrived_at=110), [crew_report("arrived", 100)])
+
+    assert findings == []
+    assert metric.passed and metric.weight == 1.5
+    assert metric.fact == (
+        "статус «Прибытие» по докладу бригады «Бригада 12» о прибытии: "
+        "10 с (на 35 с быстрее норматива)"
+    )
+    assert metric.credit == time_credit(10_000, 45_000)
+    assert metric.title == f"{SERVICES[0]}: реакция на доклад бригады"
+
+
+def test_status_later_than_limit_after_crew_report_is_d6_with_fact_and_norm():
+    findings, metric = reaction(full_run(arrived_at=170), [crew_report("arrived", 100)])
+
+    assert [f.code for f in findings] == [ErrorCode.D6]
+    assert "«Прибытие»" in findings[0].fact and "70 с (+25 с сверх норматива)" in findings[0].fact
+    assert "о прибытии" in findings[0].fact, "факт ссылается на доклад"
+    assert findings[0].norm == metric.norm == "отметить статус по докладу за 45 с"
+    assert findings[0].competency is Competency.NORMS, "отметка и метрика в одной компетенции"
+    assert findings[0].source is FindingSource.DISPATCHER
+    assert findings[0].service == SERVICES[0]
+    assert not metric.passed and metric.fact == findings[0].fact
+    assert metric.credit == time_credit(70_000, 45_000)
+
+
+def test_pause_between_report_and_status_does_not_count_as_reaction_time():
+    marks = full_run(arrived_at=180)
+    reports = [crew_report("arrived", 100)]
+    pause = [(at_second(110), at_second(170))]
+
+    without_pause, late = reaction(marks, reports)
+    with_pause, active = reaction(marks, reports, pause_intervals=pause)
+
+    assert [finding.code for finding in without_pause] == [ErrorCode.D6]
+    assert not late.passed
+    assert with_pause == []
+    assert active.passed and active.credit == time_credit(20_000, 45_000)
+    assert "20 с" in active.fact
+
+
+def test_violation_by_a_fraction_of_a_second_is_not_shown_as_the_limit():
+    status_log = full_run(arrived_at=170)
+    status_log[2] = status_log[2].model_copy(
+        update={"at": at_second(100) + timedelta(milliseconds=45_400)},
+    )
+
+    findings, metric = reaction(status_log, [crew_report("arrived", 100)])
+
+    assert not metric.passed
+    assert "45.4 с (+0.4 с сверх норматива)" in findings[0].fact
+
+
+def test_missing_status_after_crew_report_is_d6():
+    status_log = [mark(ServiceStatus.ACCEPTED, 5), mark(ServiceStatus.RESPONDING, 20)]
+
+    findings, metric = reaction(status_log, [crew_report("arrived", 100)])
+
+    assert [f.code for f in findings] == [ErrorCode.D6]
+    assert "не отмечен" in findings[0].fact and "Бригада 12" in findings[0].fact
+    assert not metric.passed and metric.credit == 0.0
+    assert metric.fact == "статус «Прибытие» по докладу бригады «Бригада 12» о прибытии: не отмечен"
+
+
+def test_metric_takes_the_worst_report_and_counts_violations():
+    reports = [crew_report("dispatched", 10), crew_report("arrived", 100),
+               crew_report("working", 175)]
+
+    findings, metric = reaction(full_run(arrived_at=170), reports)
+
+    assert len(findings) == 1, "одна отметка на службу, как у других нормативов"
+    assert "о прибытии: 70 с" in metric.fact
+    assert "с нарушением 1 из 3 докладов" in metric.fact
+
+
+def test_status_set_before_the_report_and_custom_limit():
+    findings, metric = reaction(full_run(arrived_at=90), [crew_report("arrived", 100)])
+    assert findings == [] and metric.passed, "статус раньше доклада — не нарушение"
+    assert metric.fact.endswith("отмечен не позже доклада") and metric.credit == 1.0
+
+    strict, _ = reaction(full_run(arrived_at=130), [crew_report("arrived", 100)], limit_ms=20_000)
+    assert strict[0].norm == "отметить статус по докладу за 20 с"
+
+
+def test_no_crew_reports_means_no_reaction_metric():
+    findings, metric = reaction(full_run(arrived_at=110), [])
+
+    assert findings == [] and metric is None
+
+
+def test_refusal_after_crew_report_is_neither_d6_nor_failed_metric():
+    status_log = [
+        mark(ServiceStatus.ACCEPTED, 5), mark(ServiceStatus.RESPONDING, 20),
+        StatusEntry(service=SERVICES[0], status=ServiceStatus.REFUSED, at=at_second(120),
+                    comment="Основание: доклад старшего.\nСведения: бригаде отказано в доступе."),
+    ]
+
+    findings, metric = reaction(status_log, [crew_report("arrived", 100)])
+
+    assert findings == [], "работ не было — статус «Прибытие» отмечать не нужно"
+    assert metric is None, "метрика не снижает балл без отметки"
+
+
+def test_refusal_keeps_late_reaction_on_reported_status():
+    status_log = [
+        mark(ServiceStatus.ACCEPTED, 5), mark(ServiceStatus.RESPONDING, 80),
+        StatusEntry(service=SERVICES[0], status=ServiceStatus.REFUSED, at=at_second(120),
+                    comment="Основание: доклад старшего.\nСведения: бригаде отказано в доступе."),
+    ]
+
+    findings, metric = reaction(status_log, [crew_report("dispatched", 10),
+                                             crew_report("arrived", 100)])
+
+    assert [f.code for f in findings] == [ErrorCode.D6]
+    assert not metric.passed and "о выезде: 70 с" in metric.fact
+    assert "докладов" not in metric.fact, "неотмеченное прибытие при отказе не считается"
+
+
+def test_unfinished_work_after_completion_report_names_the_report():
+    status_log = full_run(arrived_at=110)[:-1]
+    findings = evaluate_dispatcher(
+        entries=status_log, services=SERVICES, crew_assignments={SERVICES[0]: "Бригада 12"},
+        deadline_ms=30_000, elapsed_ms=5_000, phone_reports=[crew_report("completed", 150)],
+    )
+
+    unfinished = next(f for f in findings if f.summary.endswith("не доведён до конца"))
+    assert "бригада доложила о завершении работ" in unfinished.fact

backend/tests/test_ekp.py

@@ -4,6 +4,8 @@
 производен и не выбирается руками, сценарий размечается признаками.
 """
 
+import hashlib
+import json
 from pathlib import Path
 
 import pytest
@@ -93,6 +95,31 @@ def test_all_customer_ticket_cards_are_complete_and_classified():
     }
 
 
+def test_ticket_ekp_codes_and_notify_lists_match_current_baseline():
+    """Изменение правил оповещения не должно незаметно переписать 96 эталонов.
+
+    При намеренной смене версии ЕКП сначала сверяют каждый изменившийся список
+    с источником и методистом, затем обновляют контрольную сумму.
+    """
+    cards = [
+        scenario
+        for scenario in load_library(Path(__file__).resolve().parents[2] / "scenarios")
+        if scenario.ticket is not None
+    ]
+    assert len(cards) == 96
+    manifest = {
+        scenario.id: {
+            "code": scenario.ground_truth.incident_code,
+            "notify": scenario.ground_truth.notify,
+        }
+        for scenario in cards
+    }
+    encoded = json.dumps(manifest, ensure_ascii=False, sort_keys=True, separators=(",", ":"))
+    assert hashlib.sha256(encoded.encode()).hexdigest() == (
+        "2e3d49cc1e4a47bf8813437207a4105799c5721cc54bddc795730267ebb44df4"
+    )
+
+
 def test_ticket_two_preserves_moscow_and_does_not_invent_missing_victim_data():
     root = Path(__file__).resolve().parents[2] / "scenarios"
     cards = {
@@ -382,6 +409,43 @@ def test_gasified_object_brings_mosgaz():
     assert "МОСГАЗ" in card.notify
 
 
+def test_explicit_offence_signs_add_police_and_removal_recalculates_notify():
+    from app.domain.kio import apply_patch, modifiers
+
+    signs = ["на улице", "мусор", "открытое пламя"]
+    base = derive_incident(KIO(signs=signs))
+    assert base.incident_code == "1010101"
+    assert "МВД" not in base.notify
+
+    stated = apply_patch(base, {"offence_signs": True})
+    assert "offence" in modifiers(stated)
+    assert set(stated.notify) == set(base.notify) | {"МВД"}
+
+    denied = apply_patch(stated, {"offence_signs": False})
+    assert denied.notify == base.notify
+    unknown = apply_patch(stated, {"offence_signs": None})
+    assert unknown.notify == base.notify
+
+
+def test_offence_kind_also_adds_police_until_both_sources_are_removed():
+    from app.domain.kio import apply_patch, modifiers
+
+    base = derive_incident(KIO(signs=["на улице", "мусор", "открытое пламя"]))
+    stated = apply_patch(base, {"police.offence_kind": "поджог"})
+    assert "offence" in modifiers(stated)
+    assert set(stated.notify) == set(base.notify) | {"МВД"}
+
+    denied_flag = apply_patch(stated, {"offence_signs": False})
+    assert "МВД" in denied_flag.notify, "явно указанный вид правонарушения остаётся источником"
+    with_both = apply_patch(stated, {"offence_signs": True})
+    assert modifiers(with_both).count("offence") == 1
+    without_kind = apply_patch(with_both, {"police.offence_kind": "  "})
+    assert "МВД" in without_kind.notify
+    without_flag = apply_patch(without_kind, {"offence_signs": False})
+    assert without_flag.notify == base.notify
+    assert "offence" not in modifiers(without_flag)
+
+
 def test_removed_modifier_recalculates_notify_without_stale_service():
     from app.domain.kio import KIO, FireDetails, apply_patch, derive_incident
 

backend/tests/test_finding_review.py

@@ -0,0 +1,644 @@
+"""Разбор по отметкам (lct-35): преподаватель подтверждает, снимает и добавляет отметку.
+
+Балл пересчитывается теми же метриками и весами: снятая отметка не штрафует
+свою метрику, ручная — штрафует. Автоматическая оценка остаётся рядом.
+"""
+
+import asyncio
+from datetime import UTC, datetime
+from uuid import uuid4
+
+import pytest
+from fastapi import HTTPException
+from fastapi.testclient import TestClient
+
+from app.api.auth import Principal
+from app.api.http import sessions
+from app.domain.events import Metric
+from app.domain.roles import Role
+from app.domain.taxonomy import (
+    ErrorCode,
+    Finding,
+    FindingDecision,
+    FindingReview,
+    FindingSource,
+)
+from app.main import app
+from app.scoring.export import to_csv
+from app.scoring.review import INSTRUCTOR_METRIC, add_finding, review_finding
+from app.session import finish as finish_module
+from app.session.hub import hub
+from app.session.store import FindingAdded, FindingReviewed, MemorySessionStore
+
+from tests.test_dds_desk_scores import dds_exercise_early_finish
+
+AT = datetime(2026, 9, 27, 12, 0, tzinfo=UTC)
+
+
+def review(decision: FindingDecision) -> FindingReview:
+    return FindingReview(decision=decision, reason="доклад пришёл по рации", author="teacher", at=AT)
+
+
+def report_with(metrics: list[Metric], findings: list[Finding]) -> dict:
+    return {
+        "score_auto": 50.0,
+        "metrics": [metric.model_dump(mode="json") for metric in metrics],
+        "findings": [finding.model_dump(mode="json") for finding in findings],
+        "full_report": {"criteria": {"allowed_errors": 0}, "score_auto": 50.0,
+                        "score_final": 50.0, "failed_metrics": 1, "passed": False},
+    }
+
+
+def dds_metric(key: str, passed: bool, card: int = 1) -> Metric:
+    return Metric(key=key, title=key, fact="факт", norm="норма", passed=passed,
+                  weight=1.0, card=card, service="01")
+
+
+def dds_finding(code: ErrorCode, card: int = 1) -> Finding:
+    return Finding(code=code, source=FindingSource.DISPATCHER, summary=code.value,
+                   fact="факт", norm="норма", card=card, service="01")
+
+
+def test_dismissed_finding_stops_penalizing_its_metric_but_stays_in_report():
+    report = report_with(
+        [dds_metric("dds_primary", True), dds_metric("dds_progress", False)],
+        [dds_finding(ErrorCode.D6)],
+    )
+
+    updated = review_finding(report, 0, review(FindingDecision.DISMISSED))
+
+    assert updated["score_reviewed"] == 100.0
+    assert updated["score_final"] == 100.0
+    assert updated["score_auto"] == 50.0, "автооценка остаётся рядом"
+    progress = updated["metrics"][1]
+    assert (progress["passed"], progress["passed_auto"]) == (True, False)
+    finding = updated["findings"][0]
+    assert finding["reviews"][-1]["decision"] == "dismissed"
+    assert finding["reviews"][-1]["reason"] == "доклад пришёл по рации"
+    archived = updated["full_report"]
+    assert (archived["score_final"], archived["failed_metrics"], archived["passed"]) == (100.0, 0, True)
+
+
+def test_confirmed_finding_and_other_card_keep_the_metric_failed():
+    report = report_with(
+        [dds_metric("dds_progress", False, card=1), dds_metric("dds_progress", False, card=2)],
+        [dds_finding(ErrorCode.D6, card=1), dds_finding(ErrorCode.D6, card=2)],
+    )
+
+    confirmed = review_finding(report, 0, review(FindingDecision.CONFIRMED))
+    assert confirmed["score_reviewed"] == 0.0
+
+    dismissed = review_finding(report, 0, review(FindingDecision.DISMISSED))
+    assert [metric["passed"] for metric in dismissed["metrics"]] == [True, False], (
+        "снятие отметки первой карточки не трогает вторую"
+    )
+
+
+def test_metric_stays_failed_while_one_of_its_findings_is_active():
+    report = report_with(
+        [dds_metric("dds_reply", False)],
+        [dds_finding(ErrorCode.D5), dds_finding(ErrorCode.D5)],
+    )
+
+    updated = review_finding(report, 0, review(FindingDecision.DISMISSED))
+
+    assert updated["metrics"][0]["passed"] is False
+    again = review_finding(updated, 1, review(FindingDecision.DISMISSED))
+    assert again["metrics"][0]["passed"] is True
+
+
+def test_instructor_finding_penalizes_linked_metric_and_unlinked_code_adds_one():
+    report = report_with([dds_metric("dds_progress", True), dds_metric("dds_primary", True)], [])
+    manual = Finding(code=ErrorCode.D6, source=FindingSource.INSTRUCTOR, summary="Карточка 1: D6",
+                     fact="«Прибыла» отмечено до доклада", norm="по факту доклада",
+                     card=1, service="01", author="teacher", at=AT)
+
+    updated = add_finding(report, manual)
+
+    assert updated["score_reviewed"] == 50.0
+    assert updated["metrics"][0]["passed"] is False
+    assert updated["metrics"][0]["passed_auto"] is True
+    assert updated["findings"][0]["source"] == "instructor"
+
+    # У D4 в методике нет метрики — ручная отметка всё равно должна штрафовать.
+    no_metric = manual.model_copy(update={"code": ErrorCode.D4})
+    extra = add_finding(report, no_metric)
+    assert [metric["key"] for metric in extra["metrics"]][-1] == INSTRUCTOR_METRIC
+    assert extra["score_reviewed"] == pytest.approx(66.7)
+
+    # Снятая ручная отметка не штрафует, и её метрика исчезает при пересчёте.
+    lifted = review_finding(extra, 0, review(FindingDecision.DISMISSED))
+    assert lifted["score_reviewed"] == 100.0
+    assert INSTRUCTOR_METRIC not in {metric["key"] for metric in lifted["metrics"]}
+
+
+def test_score_override_stays_final_after_finding_review():
+    report = {**report_with([dds_metric("dds_progress", False)], [dds_finding(ErrorCode.D6)]),
+              "score_final": 70.0, "overridden_by": "teacher"}
+
+    updated = review_finding(report, 0, review(FindingDecision.DISMISSED))
+
+    assert updated["score_reviewed"] == 100.0
+    assert updated["score_final"] == 70.0
+
+
+def test_unknown_finding_index_is_refused():
+    with pytest.raises(LookupError):
+        review_finding(report_with([], []), 0, review(FindingDecision.DISMISSED))
+
+
+# ── HTTP: живое занятие ДДС ──
+
+@pytest.fixture
+def lesson(monkeypatch):
+    """Завершённое занятие ДДС преподавателя `dev` в памяти узла."""
+
+    class NoCoaching:
+        def model_dump(self, **_kwargs):
+            return {}
+
+    async def no_coach(_metrics):
+        return NoCoaching()
+
+    async def audit_in_memory(*_args, **_kwargs):
+        return None
+
+    async def no_database():
+        yield None
+
+    # Живое занятие в памяти: чтение отчёта не должно ходить в PostgreSQL.
+    monkeypatch.setattr(finish_module, "coach", no_coach)
+    monkeypatch.setattr(sessions, "audit_required", audit_in_memory)
+    monkeypatch.setitem(app.dependency_overrides, sessions.optional_session, no_database)
+    store = MemorySessionStore()
+    monkeypatch.setattr(hub, "store", store)
+    state = dds_exercise_early_finish()
+    state.owner_login = "dev"
+    with TestClient(app) as browser:
+        browser.post("/api/auth/dev-token")
+        hub.store = store
+        hub.register(state)
+        yield browser, state, store
+
+
+def as_role(monkeypatch, role: Role, login: str = "dev") -> None:
+    def require(_request, *roles):
+        if roles and role not in roles:
+            raise HTTPException(status_code=403, detail="forbidden")
+        return Principal(login=login, full_name="Проверка", role=role,
+                         trainee_id=uuid4() if role is Role.TRAINEE else None)
+
+    monkeypatch.setattr(sessions, "require", require)
+
+
+def test_owner_dismisses_and_adds_finding_through_http(lesson):
+    browser, state, store = lesson
+    session_id = state.session_id
+    before = browser.get(f"/api/sessions/{session_id}/report").json()
+    target = next(index for index, finding in enumerate(before["findings"])
+                  if finding["code"] == "D1")
+
+    dismissed = browser.post(
+        f"/api/sessions/{session_id}/findings/{target}/review",
+        json={"decision": "dismissed", "reason": "карточку выдали с опозданием"},
+    )
+    assert dismissed.status_code == 200, dismissed.text
+    body = dismissed.json()
+    assert body["findings"][target]["reviews"][-1]["decision"] == "dismissed"
+    assert body["findings"][target]["reviews"][-1]["author"] == "dev"
+    assert body["score_auto"] == before["score_auto"]
+    assert body["score_reviewed"] >= before["score_auto"]
+
+    added = browser.post(
+        f"/api/sessions/{session_id}/findings",
+        json={"code": "D5", "fact": "в комментарии нет адресата", "norm": "назвать адресата",
+              "card": 1},
+    )
+    assert added.status_code == 200, added.text
+    manual = added.json()["findings"][-1]
+    assert (manual["source"], manual["card"], manual["author"]) == ("instructor", 1, "dev")
+    assert manual["summary"].startswith("Карточка 1: ")
+
+    records = [record for _, batch in store.commits for record in batch]
+    assert [type(record) for record in records[-2:]] == [FindingReviewed, FindingAdded]
+    assert store.scores[session_id]["findings"][target]["reviews"][-1]["decision"] == "dismissed"
+
+    rows = to_csv(sessions.SessionReport.model_validate(added.json())).decode("utf-8-sig")
+    assert "карточку выдали с опозданием" in rows
+    assert "в комментарии нет адресата" in rows
+
+
+def test_review_requires_reason_and_existing_card(lesson):
+    browser, state, _store = lesson
+    session_id = state.session_id
+
+    blank = browser.post(f"/api/sessions/{session_id}/findings/0/review",
+                         json={"decision": "dismissed", "reason": "   "})
+    assert blank.status_code == 422
+    missing = browser.post(f"/api/sessions/{session_id}/findings/999/review",
+                           json={"decision": "confirmed", "reason": "проверено"})
+    assert missing.status_code == 404
+    card = browser.post(f"/api/sessions/{session_id}/findings",
+                        json={"code": "D1", "fact": "факт", "norm": "норма", "card": 99})
+    assert card.status_code == 422
+
+
+@pytest.mark.parametrize("role, login, status", [
+    (Role.TRAINEE, "trainee", 403),
+    (Role.INSTRUCTOR, "someone-else", 404),
+])
+def test_trainee_and_foreign_instructor_cannot_review(lesson, monkeypatch, role, login, status):
+    browser, state, store = lesson
+    commits = len(store.commits)
+    as_role(monkeypatch, role, login)
+
+    reviewed = browser.post(f"/api/sessions/{state.session_id}/findings/0/review",
+                            json={"decision": "dismissed", "reason": "не согласен"})
+    added = browser.post(f"/api/sessions/{state.session_id}/findings",
+                         json={"code": "D1", "fact": "факт", "norm": "норма"})
+
+    assert (reviewed.status_code, added.status_code) == (status, status)
+    assert len(store.commits) == commits, "отказ ничего не пишет"
+
+
+def test_finding_review_is_audited_in_postgres(postgres_access):
+    """Решение и аудит — одна транзакция: строка Score и AuditLog вместе."""
+    from sqlalchemy import select
+
+    from app.db.base import get_sessionmaker
+    from app.db.models import AuditLog, Score
+    from app.session.pg_store import PostgresSessionStore
+    from app.session.store import LessonRequest
+
+    store = PostgresSessionStore(get_sessionmaker())
+    session_id = uuid4()
+    report = report_with([dds_metric("dds_progress", False)], [dds_finding(ErrorCode.D6)])
+
+    async def scenario():
+        from app.session.state import SessionState
+        from app.domain.events import Exercise, SessionMode
+
+        def build(_identity):
+            return SessionState(session_id=session_id, scenario_id="fire-apartment-l2",
+                                scenario_title="Пожар", level="L2", mode=SessionMode.TRAINING,
+                                exercise=Exercise.DDS)
+
+        await store.open(LessonRequest(
+            session_id=session_id, scenario_id="fire-apartment-l2", mode="training",
+            trainee_name=None, trainee_id=None, owner_login="teacher", backend_node_id=None,
+        ), build)
+        from app.session.store import ScoreCalculated
+        await store.commit_archived(session_id, [ScoreCalculated(50.0, report)])
+        await store.commit_archived(session_id, [FindingReviewed(
+            index=0, role="instructor", review=review(FindingDecision.DISMISSED),
+        )])
+        async with get_sessionmaker()() as db:
+            score = await db.scalar(select(Score).where(Score.session_id == session_id))
+            audit = await db.scalar(select(AuditLog).where(
+                AuditLog.object_id == str(session_id), AuditLog.action == "finding.review",
+            ))
+            return score, audit
+
+    score, audit = asyncio.run(scenario())
+    assert score.score_auto == 50.0
+    assert score.score_final == 100.0
+    assert score.report["findings"][0]["reviews"][-1]["decision"] == "dismissed"
+    assert audit is not None and audit.actor == "teacher"
+    assert "dismissed" in audit.detail and "50.0 → 100.0" in audit.detail
+
+
+# ── История решений, коды, карточки, веса ──
+
+def test_repeated_decision_keeps_history_and_last_one_applies():
+    report = report_with([dds_metric("dds_progress", False)], [dds_finding(ErrorCode.D6)])
+
+    dismissed = review_finding(report, 0, review(FindingDecision.DISMISSED))
+    confirmed = review_finding(dismissed, 0, FindingReview(
+        decision=FindingDecision.CONFIRMED, reason="перепроверил запись", author="head", at=AT,
+    ))
+
+    reviews = confirmed["findings"][0]["reviews"]
+    assert [(item["decision"], item["author"], item["reason"]) for item in reviews] == [
+        ("dismissed", "teacher", "доклад пришёл по рации"),
+        ("confirmed", "head", "перепроверил запись"),
+    ]
+    assert confirmed["score_reviewed"] == 0.0, "действует последнее решение"
+
+
+def test_report_saved_with_single_review_reads_as_history():
+    legacy = dds_finding(ErrorCode.D6).model_dump(mode="json")
+    legacy["review"] = review(FindingDecision.DISMISSED).model_dump(mode="json")
+
+    finding = Finding.model_validate(legacy)
+
+    assert [item.decision for item in finding.reviews] == [FindingDecision.DISMISSED]
+    assert finding.review.decision is FindingDecision.DISMISSED
+
+
+def test_call_code_in_handoff_penalizes_call_metric_not_instructor_metric():
+    """Связка 112 → ДДС: E1 без карточки проваливает метрику 112, а не добавляет свою."""
+    call = Metric(key="checklist_completeness", title="Полнота опроса", fact="все", norm="все",
+                  passed=True, weight=1.0)
+    report = report_with([call, dds_metric("dds_progress", True)], [])
+    manual = Finding(code=ErrorCode.E1, source=FindingSource.INSTRUCTOR, summary="E1",
+                     fact="не уточнён подъезд", norm="уточнить подъезд", author="teacher", at=AT)
+
+    updated = add_finding(report, manual)
+
+    assert [metric["passed"] for metric in updated["metrics"]] == [False, True]
+    assert INSTRUCTOR_METRIC not in {metric["key"] for metric in updated["metrics"]}
+    assert updated["score_reviewed"] == 50.0
+
+
+def test_codes_and_card_scores_follow_the_review():
+    card = {"card_id": str(uuid4()), "scenario_id": "s", "score_auto": 50.0, "reply_text": "",
+            "metrics": [dds_metric("dds_primary", True).model_dump(mode="json"),
+                        dds_metric("dds_progress", False).model_dump(mode="json")],
+            "findings": [dds_finding(ErrorCode.D6).model_dump(mode="json")]}
+    report = {**report_with([dds_metric("dds_primary", True), dds_metric("dds_progress", False)],
+                            [dds_finding(ErrorCode.D6)]),
+              "summary": {"hints": 2, "codes": {"D6": 1}}, "card_results": [card]}
+    report["full_report"]["card_results"] = [card]
+
+    dismissed = review_finding(report, 0, review(FindingDecision.DISMISSED))
+
+    assert dismissed["summary"] == {"hints": 2, "codes": {}}, "снятая отметка не ошибка группы"
+    for cards in (dismissed["card_results"], dismissed["full_report"]["card_results"]):
+        assert cards[0]["score_auto"] == 50.0
+        assert cards[0]["score_reviewed"] == 100.0
+        assert cards[0]["metrics"][1]["passed"] is True
+        assert cards[0]["findings"][0]["reviews"][-1]["decision"] == "dismissed"
+
+    manual = Finding(code=ErrorCode.D4, source=FindingSource.INSTRUCTOR, summary="D4",
+                     fact="отказ без причины", norm="причина обязательна", card=1,
+                     author="teacher", at=AT)
+    added = add_finding(dismissed, manual)
+    assert added["summary"]["codes"] == {"D4": 1}
+    assert added["card_results"][0]["score_reviewed"] == pytest.approx(66.7)
+
+
+def test_instructor_metric_weight_comes_from_lesson_weights():
+    report = report_with([dds_metric("dds_primary", True)], [])
+    report["full_report"]["criteria"]["score_weights"] = {INSTRUCTOR_METRIC: 3.0}
+    manual = Finding(code=ErrorCode.D4, source=FindingSource.INSTRUCTOR, summary="D4",
+                     fact="отказ без причины", norm="причина обязательна", card=1,
+                     author="teacher", at=AT)
+
+    updated = add_finding(report, manual)
+
+    assert updated["metrics"][-1]["weight"] == 3.0
+    assert updated["score_reviewed"] == 25.0
+
+
+def test_lesson_criteria_accept_instructor_metric_weight():
+    from app.domain.events import LessonCriteria
+
+    assert LessonCriteria(score_weights={INSTRUCTOR_METRIC: 2.0}).score_weights == {
+        INSTRUCTOR_METRIC: 2.0}
+
+
+def test_repeated_manual_finding_with_same_key_is_added_once():
+    report = report_with([dds_metric("dds_primary", True)], [])
+    manual = Finding(code=ErrorCode.D4, source=FindingSource.INSTRUCTOR, summary="D4",
+                     fact="отказ без причины", norm="причина обязательна", card=1,
+                     author="teacher", at=AT, client_id=uuid4())
+
+    once = add_finding(report, manual)
+    twice = add_finding(once, manual)
+
+    assert len(twice["findings"]) == 1
+    assert twice["score_reviewed"] == once["score_reviewed"] == 50.0
+
+
+def test_pdf_shows_score_after_review(monkeypatch):
+    from reportlab import platypus
+
+    from app.scoring.export import to_pdf
+    from tests.test_report_export import sample_report
+
+    texts: list[str] = []
+
+    class Recorded(platypus.Paragraph):
+        def __init__(self, text, *args, **kwargs):
+            texts.append(text)
+            super().__init__(text, *args, **kwargs)
+
+    # Абзацы перехватываются до вёрстки: извлечь текст из PDF нечем без poppler.
+    monkeypatch.setattr(platypus, "Paragraph", Recorded)
+    assert to_pdf(sample_report().model_copy(update={"score_reviewed": 91.5})).startswith(b"%PDF-")
+
+    assert "<b>После разбора отметок:</b> 91.5" in texts
+
+
+# ── HTTP: связка 112 → ДДС, идемпотентность, занятие из истории ──
+
+def test_call_code_with_queue_card_is_refused_in_handoff(lesson):
+    browser, state, store = lesson
+    commits = len(store.commits)
+    state.score["full_report"]["exercise"] = "call"
+
+    refused = browser.post(f"/api/sessions/{state.session_id}/findings",
+                           json={"code": "E1", "fact": "факт", "norm": "норма", "card": 1})
+
+    assert refused.status_code == 422
+    assert refused.json()["detail"] == "call_code_without_card"
+    assert len(store.commits) == commits
+
+
+def test_repeated_add_request_does_not_add_second_finding(lesson):
+    browser, state, store = lesson
+    body = {"code": "D5", "fact": "нет адресата", "norm": "назвать адресата", "card": 1,
+            "client_id": str(uuid4())}
+
+    first = browser.post(f"/api/sessions/{state.session_id}/findings", json=body)
+    commits = len(store.commits)
+    second = browser.post(f"/api/sessions/{state.session_id}/findings", json=body)
+
+    assert first.status_code == second.status_code == 200
+    assert len(second.json()["findings"]) == len(first.json()["findings"])
+    assert second.json()["score_reviewed"] == first.json()["score_reviewed"]
+    assert not [record for _, batch in store.commits[commits:] for record in batch], (
+        "повтор ничего не пишет")
+
+
+def test_archived_lesson_is_reviewed_through_http(monkeypatch):
+    """Занятия нет в памяти узла: решение идёт через commit_archived, ответ — по строке после записи."""
+    from types import SimpleNamespace
+
+    from app.session.pg_store import PostgresSessionStore
+    from tests.test_report_export import sample_report
+
+    archived = sample_report().model_dump(mode="json")
+    archived["findings"] = [dds_finding(ErrorCode.D6).model_dump(mode="json")]
+    archived["metrics"] = [dds_metric("dds_progress", False).model_dump(mode="json")]
+    archived.update(score_final=0.0, overridden_by=None, override_comment=None, score_auto=0.0)
+    session_id = archived["session_id"]
+    session_row = SimpleNamespace(id=session_id, trainee_id=uuid4(), owner_login="dev")
+    score_row = SimpleNamespace(
+        session_id=session_id, score_auto=0.0, score_final=0.0,
+        report={"score_auto": 0.0, "summary": {"codes": {"D6": 1}},
+                "findings": archived["findings"], "metrics": archived["metrics"],
+                "full_report": archived},
+    )
+
+    class FakeDb:
+        def __init__(self):
+            self.added = []
+            self.commits = 0
+
+        async def get(self, _model, _key):
+            return session_row
+
+        async def scalar(self, _statement):
+            return score_row
+
+        def add(self, row):
+            self.added.append(row)
+
+        async def flush(self):
+            pass
+
+        async def rollback(self):
+            pass
+
+        async def commit(self):
+            self.commits += 1
+
+        async def __aenter__(self):
+            return self
+
+        async def __aexit__(self, *_args):
+            return None
+
+    db = FakeDb()
+
+    async def fake_session():
+        yield db
+
+    monkeypatch.setattr(hub, "store", PostgresSessionStore(lambda: db))
+    monkeypatch.setattr(hub, "get", lambda _session_id: None)
+    monkeypatch.setitem(app.dependency_overrides, sessions.optional_session, fake_session)
+    with TestClient(app) as browser:
+        browser.post("/api/auth/dev-token")
+        hub.store = PostgresSessionStore(lambda: db)
+        response = browser.post(f"/api/sessions/{session_id}/findings/0/review",
+                                json={"decision": "dismissed", "reason": "доклад по рации"})
+
+    assert response.status_code == 200, response.text
+    body = response.json()
+    assert body["score_reviewed"] == 100.0 and body["score_final"] == 100.0
+    assert body["findings"][0]["reviews"][-1]["reason"] == "доклад по рации"
+    assert db.commits == 1, "решение и аудит — один commit"
+    assert score_row.score_final == 100.0
+    assert score_row.report["summary"]["codes"] == {}
+    audit = db.added[0]
+    assert audit.action == "finding.review" and audit.actor == "dev"
+    assert "D6 dismissed" in audit.detail and "доклад по рации" in audit.detail
+
+
+def test_finding_review_is_not_saved_when_audit_fails(postgres_access):
+    """Fail-closed: строка аудита не записалась — решения и нового балла тоже нет."""
+    from sqlalchemy import select
+
+    from app.db.base import get_sessionmaker
+    from app.db.models import AuditLog, Score
+    from app.domain.events import Exercise, SessionMode
+    from app.session.pg_store import PostgresSessionStore
+    from app.session.state import SessionState
+    from app.session.store import LessonRequest, ScoreCalculated
+
+    store = PostgresSessionStore(get_sessionmaker())
+    session_id = uuid4()
+    report = report_with([dds_metric("dds_progress", False)], [dds_finding(ErrorCode.D6)])
+    # actor в audit_log — String(80): длинный логин роняет INSERT аудита
+    # на стороне PostgreSQL, а Score меняется в той же транзакции.
+    broken = FindingReview(decision=FindingDecision.DISMISSED, reason="доклад по рации",
+                           author="x" * 200, at=AT)
+
+    async def scenario():
+        def build(_identity):
+            return SessionState(session_id=session_id, scenario_id="fire-apartment-l2",
+                                scenario_title="Пожар", level="L2", mode=SessionMode.TRAINING,
+                                exercise=Exercise.DDS)
+
+        await store.open(LessonRequest(
+            session_id=session_id, scenario_id="fire-apartment-l2", mode="training",
+            trainee_name=None, trainee_id=None, owner_login="teacher", backend_node_id=None,
+        ), build)
+        await store.commit_archived(session_id, [ScoreCalculated(50.0, report)])
+        with pytest.raises(Exception):
+            await store.commit_archived(session_id, [FindingReviewed(
+                index=0, role="instructor", review=broken,
+            )])
+        async with get_sessionmaker()() as db:
+            score = await db.scalar(select(Score).where(Score.session_id == session_id))
+            audit = await db.scalar(select(AuditLog).where(
+                AuditLog.object_id == str(session_id), AuditLog.action == "finding.review",
+            ))
+            return score, audit
+
+    score, audit = asyncio.run(scenario())
+    assert audit is None
+    assert score.score_final == 50.0
+    assert score.report["findings"][0].get("reviews", []) == []
+    assert "score_reviewed" not in score.report
+
+
+def test_archived_lesson_review_through_http_in_postgres(postgres_access, monkeypatch):
+    """Тот же маршрут на настоящей PostgreSQL: ответ перечитан после commit под блокировкой."""
+    from sqlalchemy import select
+
+    from app.db.base import get_sessionmaker
+    from app.db.models import AuditLog
+    from app.domain.events import Exercise, SessionMode
+    from app.session.pg_store import PostgresSessionStore
+    from app.session.state import SessionState
+    from app.session.store import LessonRequest, ScoreCalculated
+    from tests.test_report_export import sample_report
+
+    session_id = uuid4()
+    archived = sample_report().model_dump(mode="json")
+    archived.update(session_id=str(session_id), score_final=0.0, score_auto=0.0,
+                    overridden_by=None, override_comment=None,
+                    findings=[dds_finding(ErrorCode.D6).model_dump(mode="json")],
+                    metrics=[dds_metric("dds_progress", False).model_dump(mode="json")])
+    report = {"score_auto": 0.0, "summary": {"codes": {"D6": 1}},
+              "findings": archived["findings"], "metrics": archived["metrics"],
+              "full_report": archived}
+    store = PostgresSessionStore(get_sessionmaker())
+
+    async def prepare():
+        def build(_identity):
+            return SessionState(session_id=session_id, scenario_id="fire-apartment-l2",
+                                scenario_title="Пожар", level="L2", mode=SessionMode.TRAINING,
+                                exercise=Exercise.DDS)
+
+        await store.open(LessonRequest(
+            session_id=session_id, scenario_id="fire-apartment-l2", mode="training",
+            trainee_name=None, trainee_id=None, owner_login="dev", backend_node_id=None,
+        ), build)
+        await store.commit_archived(session_id, [ScoreCalculated(0.0, report)])
+
+    async def audit():
+        async with get_sessionmaker()() as db:
+            return await db.scalar(select(AuditLog).where(
+                AuditLog.object_id == str(session_id), AuditLog.action == "finding.review"))
+
+    monkeypatch.setattr(hub, "get", lambda _session_id: None)
+    # Пул соединений привязан к циклу событий: подготовка и проверка идут
+    # в цикле того же TestClient, что и запрос.
+    with TestClient(app) as browser:
+        browser.post("/api/auth/dev-token")
+        previous, hub.store = hub.store, store
+        try:
+            browser.portal.call(prepare)
+            response = browser.post(f"/api/sessions/{session_id}/findings/0/review",
+                                    json={"decision": "dismissed", "reason": "доклад по рации"})
+            row = browser.portal.call(audit)
+        finally:
+            hub.store = previous
+
+    assert response.status_code == 200, response.text
+    assert response.json()["score_final"] == 100.0
+    assert response.json()["findings"][0]["reviews"][-1]["reason"] == "доклад по рации"
+    assert row is not None and "доклад по рации" in row.detail

backend/tests/test_report_export.py

@@ -68,10 +68,21 @@ def test_csv_contains_sections_and_blocks_formula_injection():
     assert any(row[0] == "Занятие" and row[3] == "'=1+1" for row in rows)
     assert any(row[0] == "Ошибки" and row[3] == "'+HYPERLINK(\"x\")" for row in rows)
     assert any(row[0] == "Самооценка" and row[3] == "'@SUM(1,2)" for row in rows)
+    assert ["Критерии", "", "Лимит реакции на доклад бригады, с", "не применяется", ""] in rows
     assert _cell("  =cmd") == "'  =cmd"
     assert _cell("\tОбычный текст") == "'\tОбычный текст"
 
 
+def test_csv_shows_enabled_report_reaction_limit():
+    report = sample_report()
+    report.criteria.dds_report_reaction_enabled = True
+    report.criteria.dds_report_reaction_limit_seconds = 20
+
+    rows = list(csv.reader(io.StringIO(to_csv(report).decode("utf-8-sig"))))
+
+    assert ["Критерии", "", "Лимит реакции на доклад бригады, с", "20", ""] in rows
+
+
 def test_pdf_supports_cyrillic_and_spans_pages(tmp_path):
     data = to_pdf(sample_report(long=True))
     assert data.startswith(b"%PDF-")
@@ -89,6 +100,8 @@ def test_pdf_supports_cyrillic_and_spans_pages(tmp_path):
         assert "Отчёт по учебному занятию" in extracted
         assert "Адрес должен быть уточнён" in extracted
         assert "Заявитель сообщает о дыме" in extracted
+        assert "Лимит реакции на доклад бригады" in extracted
+        assert "не применяется" in extracted
 
 
 def test_certificate_pdf_contains_saved_result(tmp_path):

backend/tests/test_route_auth_contract.py

@@ -12,13 +12,14 @@ from pathlib import Path
 API_ROOT = Path(__file__).parents[1] / "app" / "api"
 
 # Public by design: credential entry/session bootstrap and the non-sensitive
-# incident classification dictionary. dev-token has its own fail-closed flag
+# incident classification dictionary and service catalog. dev-token has its own fail-closed flag
 # and remains hidden in production.
 PUBLIC_HTTP_ROUTES = {
     ("auth.py", "post", "/login"),
     ("auth.py", "post", "/dev-token"),
     ("http/ekp.py", "get", "/groups"),
     ("http/ekp.py", "get", "/signs"),
+    ("http/ekp.py", "get", "/services"),
 }
 
 # Routes that centralize ownership + authentication checks in a shared helper.
@@ -83,6 +84,8 @@ HTTP_ROLE_GATE_POLICY = {
     ("http/sessions.py", "get", "/{session_id}/checklist"): ((),),
     ("http/sessions.py", "get", "/{session_id}/recording.wav"): (("INSTRUCTOR", "TRAINEE"),),
     ("http/sessions.py", "patch", "/{session_id}/report"): (("INSTRUCTOR",),),
+    ("http/sessions.py", "post", "/{session_id}/findings/{index}/review"): (("INSTRUCTOR",),),
+    ("http/sessions.py", "post", "/{session_id}/findings"): (("INSTRUCTOR",),),
     ("http/sessions.py", "get", ""): ((),),
     ("http/trainees.py", "get", "/{trainee_id}/certificate.pdf"): ((),),
     ("http/trainees.py", "get", ""): (("ADMIN", "INSTRUCTOR"),),

backend/tests/test_service_catalog.py

@@ -0,0 +1,167 @@
+"""Каталог служб из «СЛУЖБЫ 112» (lct-38).
+
+Каталог только расширяет ручной выбор служб в карточке. Список оповещения
+по-прежнему считается по классификатору, эталоны сценариев от каталога не зависят.
+"""
+
+import asyncio
+import json
+from pathlib import Path
+from uuid import uuid4
+
+import pytest
+from fastapi.testclient import TestClient
+from pydantic import ValidationError
+
+from app.api.ws import call as call_ws
+from app.domain import ekp
+from app.domain.events import ErrorEvent, KioPatchIn, KioPatchOut, PatchSource, SessionMode
+from app.domain.kio import EDITABLE_KIO_FIELDS, KIO, PatchRejected, apply_patch
+from app.main import app
+from app.scenarios.loader import load_file
+from app.scoring.card import evaluate_card
+from app.session.hub import hub
+from app.session.state import SessionState
+from app.session.store import MemorySessionStore
+
+
+def test_catalog_keeps_all_209_services_with_attribution_and_source():
+    data = ekp.catalog()
+
+    assert len(data.services) == 209
+    assert len({item.name for item in data.services}) == 209
+    assert sum(item.service_level == "ДДС" for item in data.services) == 157
+    assert "ded466988f505082922aacac9fff32b777d1279a" in data.transcription
+    assert data.license.startswith("MIT")
+    assert all(item.source_reference.startswith("СЛУЖБЫ 112.docx#word/media/image")
+               for item in data.services)
+
+
+@pytest.mark.parametrize("name", [
+    'Служба 101 (ГУ МЧС России по г.Москве, ГКУ "Пожарно спасательный центр" ОДС)',
+    'Служба 104 (АО "МОСГАЗ" Диспетчерское управление)',
+    "ЦЭМП",
+    'ЦОДД (ГКУ "Центр организации дорожного движения")',
+    'ЭВАЖД (ГБУ "Учреждение по эксплуатации высотных административных и жилых домов")',
+])
+def test_rows_checked_against_our_screenshots_are_verbatim(name):
+    assert name in ekp.catalog_names()
+
+
+def test_classifier_services_and_notify_lists_are_untouched():
+    """Индексы служб классификатора — основа списков оповещения 96 сценариев."""
+    raw = json.loads(ekp.DATA.read_text(encoding="utf-8"))
+    assert [item.name for item in ekp.services()] == [item["name"] for item in raw["services"]]
+    assert len(ekp.services()) == 61
+
+
+def test_operator_adds_catalog_services_without_changing_the_notify_list():
+    assert "notify_extra" in EDITABLE_KIO_FIELDS
+    card = KIO(notify=["Служба 101"])
+
+    updated = apply_patch(card, {"notify_extra": ["ФСБ", "ЦЭМП", "ФСБ"], "notify": []})
+
+    assert updated.notify_extra == ["ФСБ", "ЦЭМП"]
+    assert updated.notify == ["Служба 101"], "автоматический список оператор не правит"
+    with pytest.raises(PatchRejected):
+        apply_patch(card, {"notify_extra": ["Служба, которой нет"]})
+    with pytest.raises(ValidationError):
+        apply_patch(card, {"notify_extra": [item.name for item in ekp.catalog().services[:21]]})
+
+
+def test_service_already_in_notify_is_not_added_twice():
+    """ЦЭМП, ФСБ, МОЭК, Метро, Мосгортранс есть и в каталоге, и в классификаторе."""
+    card = KIO(notify=["ЦЭМП"])
+
+    updated = apply_patch(card, {"notify_extra": ["ЦЭМП", "ФСБ"]})
+
+    assert updated.notify_extra == ["ФСБ"]
+
+
+def test_saved_card_with_renamed_service_still_loads():
+    """Каталог проверяется на входе kio.patch: правка названия в каталоге
+    не должна ломать восстановление снимков и сданных карточек."""
+    card = KIO.model_validate({"notify_extra": ["Прежнее название службы"]})
+
+    assert card.notify_extra == ["Прежнее название службы"]
+
+
+def test_added_services_do_not_change_the_score_against_the_reference():
+    library = Path(__file__).resolve().parents[2] / "scenarios"
+    scenario = load_file(library / "fire-apartment-l2.yaml", library)
+    card = KIO(address="улица Ленина, 14", description="горит балкон")
+
+    plain = evaluate_card(scenario, card)
+    extended = evaluate_card(scenario, card.model_copy(update={"notify_extra": ["ФСБ"]}))
+
+    assert [(m.key, m.passed) for m in plain.metrics] == [(m.key, m.passed) for m in extended.metrics]
+    assert plain.score == extended.score
+
+
+def test_catalog_is_served_like_the_classifier():
+    with TestClient(app) as client:
+        response = client.get("/api/ekp/services")
+
+    assert response.status_code == 200
+    body = response.json()
+    assert len(body["services"]) == 209
+    assert {"id", "name", "organization", "service_level", "source_reference"} <= body["services"][0].keys()
+
+
+@pytest.fixture
+def lesson(monkeypatch):
+    sent = []
+    monkeypatch.setattr(hub, "store", MemorySessionStore())
+    monkeypatch.setattr(hub, "to_trainee", lambda _session_id, event: sent.append(event))
+    monkeypatch.setattr(hub, "to_observers", lambda *_args: None)
+    state = SessionState(session_id=uuid4(), scenario_id="test", scenario_title="Тест",
+                         level="L1", mode=SessionMode.TRAINING)
+    hub.register(state)
+
+    def patch(fields):
+        sent.clear()
+
+        async def run():
+            async with hub.operation(state.session_id):
+                await call_ws._handle(state.session_id, state, KioPatchIn(fields=fields))
+
+        asyncio.run(run())
+        return list(sent)
+
+    return state, patch
+
+
+def test_unknown_service_in_kio_patch_is_refused_without_failing_the_lesson(lesson):
+    state, patch = lesson
+
+    sent = patch({"notify_extra": ["Служба, которой нет"]})
+    assert isinstance(sent[0], ErrorEvent) and "не принято" in sent[0].message
+    assert state.kio.notify_extra == []
+
+    sent = patch({"notify_extra": ["ФСБ"]})
+    assert state.kio.notify_extra == ["ФСБ"]
+
+
+def test_refused_kio_patch_returns_server_values_to_drop_pending(lesson):
+    """Пакет отклоняется целиком — фронт должен получить серверные значения
+    всех его полей с `auto`, иначе pending висит до следующего kio.state."""
+    state, patch = lesson
+    patch({"address": "улица Ленина, 14", "notify_extra": ["ФСБ"]})
+
+    sent = patch({"address": "Тверская, 1", "fire.floors": 5, "notify_extra": ["ФСБ", "Служба, которой нет"]})
+
+    assert isinstance(sent[0], ErrorEvent)
+    assert isinstance(sent[1], KioPatchOut) and sent[1].source is PatchSource.AUTO
+    assert sent[1].fields == {"address": "улица Ленина, 14", "fire.floors": None, "notify_extra": ["ФСБ"]}
+    assert state.kio.address == "улица Ленина, 14"
+
+
+def test_cleaned_notify_extra_is_sent_back_as_auto(lesson):
+    state, patch = lesson
+    state.kio = state.kio.model_copy(update={"notify": ["ЦЭМП"]})
+
+    sent = patch({"notify_extra": ["ЦЭМП", "ФСБ", "ФСБ"]})
+
+    auto = [event for event in sent if isinstance(event, KioPatchOut) and event.source is PatchSource.AUTO]
+    assert auto and auto[-1].fields["notify_extra"] == ["ФСБ"]
+    assert state.kio.notify_extra == ["ФСБ"]

backend/tests/test_session_checkpoint.py

@@ -12,12 +12,13 @@ from app.domain.events import (
     SessionMode,
 )
 from app.domain.kio import KIO
-from app.domain.statuses import PhoneCallPending, ServiceStatus
+from app.domain.statuses import PhoneCallPending, PhoneReportRecord, ServiceStatus
 from app.domain.taxonomy import ErrorCode, Finding, FindingSource
 from app.domain.timers import TimerCode
 from app.scenarios.loader import load_file
 from app.session.checkpoint import dump_state, load_state
 from app.session.dds import prepare_handoff_queue, prepare_queue
+from app.session.finish import score_dds_card
 from app.session.state import DdsCardRecord, SessionState, now_utc
 
 LIBRARY = Path(__file__).resolve().parents[2] / "scenarios"
@@ -85,6 +86,65 @@ def test_active_dds_session_round_trips_without_losing_work():
     assert timer.limit_ms == 45_000
 
 
+def test_report_reaction_keeps_times_and_limit_after_restore():
+    before = dds_state()
+    before.criteria.dds_report_reaction_enabled = True
+    before.criteria.dds_report_reaction_limit_seconds = 20
+    card = before.desk.active
+    service = before.card_services(card)[0]
+    card.phone_reports.append(PhoneReportRecord(
+        service=service, crew=card.crew_selected, phase="dispatched",
+        text="Бригада выехала", at=now_utc(),
+    ))
+    card.set_service_status(service, ServiceStatus.RESPONDING,
+                            "Основание: доклад.\nСведения: бригада выехала.")
+    card.phone_reports[0].at -= timedelta(seconds=70)
+
+    restored = load_state(dump_state(before), now_utc())
+
+    assert restored.criteria.dds_report_reaction_limit_seconds == 20
+    assert restored.criteria.dds_report_reaction_enabled
+    assert restored.desk.active.phone_reports == card.phone_reports
+
+    def reaction(state):
+        result = score_dds_card(state, state.desk.active)
+        metric = next(item for item in result.metrics if item.key == "dds_report_reaction")
+        findings = [item for item in result.findings if item.metric_key == "dds_report_reaction"]
+        return metric, findings
+
+    metric, findings = reaction(restored)
+    assert not metric.passed
+    assert metric.norm == "отметить статус по докладу за 20 с"
+    assert "70 с (+50 с сверх норматива)" in metric.fact
+    assert [item.code for item in findings] == [ErrorCode.D6]
+    assert reaction(restored) == reaction(before), "оценка после восстановления та же"
+
+
+def test_report_reaction_default_off_keeps_status_completeness_d6():
+    state = dds_state()
+    card = state.desk.active
+    service = state.card_services(card)[0]
+    card.set_service_status(service, ServiceStatus.RESPONDING,
+                            "Основание: доклад.\nСведения: бригада выехала.")
+    without_report = state.model_copy(deep=True)
+    card.phone_reports.append(PhoneReportRecord(
+        service=service, crew=card.crew_selected, phase="dispatched",
+        text="Бригада выехала", at=card.status_log[-1].at - timedelta(seconds=70),
+    ))
+
+    result = score_dds_card(state, card)
+    baseline = score_dds_card(without_report, without_report.desk.active)
+
+    assert state.criteria.dds_report_reaction_enabled is False
+    assert result.score_auto == baseline.score_auto
+    assert [(item.code, item.metric_key, item.fact) for item in result.findings] == [
+        (item.code, item.metric_key, item.fact) for item in baseline.findings
+    ]
+    assert not any(item.key == "dds_report_reaction" for item in result.metrics)
+    assert not any(item.metric_key == "dds_report_reaction" for item in result.findings)
+    assert any(item.code is ErrorCode.D6 for item in result.findings)
+
+
 def completed_card() -> DdsCardRecord:
     return DdsCardRecord(
         card_id=uuid4(),

backend/tests/test_session_pause.py

@@ -0,0 +1,686 @@
+"""Пауза занятия с пульта преподавателя (lct-39).
+
+Часы — управляемый монотонный счётчик: тест продвигает их сам, а не спит,
+проверяя ровно то, что требует карточка — пауза не считается в норматив,
+переживает чекпойнт и пишется в аудит.
+"""
+
+import asyncio
+import time
+from datetime import UTC, datetime, timedelta
+from pathlib import Path
+from uuid import uuid4
+
+import pytest
+from fastapi.testclient import TestClient
+
+from app.api.http import sessions as sessions_http
+from app.api.ws import control as control_ws
+from app.api.ws import call as call_ws
+from app.api.ws import station as station_ws
+from app.domain.classifiers import DDSCode
+from app.domain.events import (
+    CallbackDial,
+    CallEnded,
+    CallEndReason,
+    CardAck,
+    DdsDispatch,
+    DirectorInject,
+    ErrorEvent,
+    Exercise,
+    HintRequest,
+    KioPatchIn,
+    LessonCriteria,
+    Principal,
+    SelfAssessmentSubmit,
+    SessionMode,
+    SessionPause,
+    SessionPaused,
+    SessionResume,
+    TtsCancel,
+    TtsEnd,
+)
+from app.domain.roles import Role
+from app.domain.statuses import PhoneReportRecord, ServiceStatus
+from app.domain.timers import TimerCode
+from app.main import app
+from app.scenarios.loader import load_file
+from app.scoring.dispatcher import dispatcher_metrics
+from app.session import timers as timers_module
+from app.session.checkpoint import dump_state, load_state
+from app.session.finish import end_session, score_dds_card
+from app.session.hub import hub
+from app.session.state import SessionState, now_utc
+from app.session.store import LessonPaused, LessonResumed, MemorySessionStore
+from app.session.timers import Timer
+
+LIBRARY = Path(__file__).resolve().parents[2] / "scenarios"
+TEACHER = Principal(login="teacher", full_name="Преподаватель", role=Role.INSTRUCTOR)
+
+
+def _dds_state_with_active_card(clock, criteria_ms: int = 30_000):
+    scenario = load_file(LIBRARY / "fire-apartment-l2.yaml", LIBRARY)
+    state = SessionState(
+        session_id=uuid4(), scenario_id=scenario.id, scenario_title=scenario.title,
+        level=scenario.level.value, mode=SessionMode.TRAINING, exercise=Exercise.DDS,
+        scenario=scenario, owner_login="teacher",
+    )
+    state.timers.limits[TimerCode.DDS_ACK] = criteria_ms
+    from app.session.dds import prepare_queue
+
+    prepare_queue(state, [scenario.model_copy(deep=True)])
+    return state, state.desk.active
+
+
+class FakeClock:
+    """Управляемая замена `time.monotonic`: тест продвигает время явно."""
+
+    def __init__(self, start: float = 1_000.0) -> None:
+        self.now = start
+
+    def __call__(self) -> float:
+        return self.now
+
+    def advance(self, seconds: float) -> None:
+        self.now += seconds
+
+
+@pytest.fixture
+def clock(monkeypatch):
+    fake = FakeClock()
+    monkeypatch.setattr(timers_module.time, "monotonic", fake)
+    return fake
+
+
+def test_timer_pause_freezes_elapsed_until_resume(clock):
+    timer = Timer(code=TimerCode.DDS_ACK)
+    timer.start(clock.now)
+    clock.advance(10)
+
+    timer.pause(clock.now)
+    frozen = timer.current_ms(clock.now)
+    clock.advance(60)  # долгая пауза — часы идут, таймер не должен
+
+    assert timer.current_ms(clock.now) == frozen == 10_000
+
+    timer.resume(clock.now)
+    clock.advance(15)
+
+    assert timer.current_ms(clock.now) == 25_000
+
+
+def test_session_pause_excludes_wait_from_dds_ack_deadline(clock):
+    """Карточка: 30 с норматива. Пауза 60 с внутри окна не должна дать D1 —
+    отметка приходит на 25-й секунде активного времени, а не 85-й реальной."""
+    scenario = load_file(LIBRARY / "fire-apartment-l2.yaml", LIBRARY)
+    state = SessionState(
+        session_id=uuid4(), scenario_id=scenario.id, scenario_title=scenario.title,
+        level=scenario.level.value, mode=SessionMode.TRAINING, exercise=Exercise.DDS,
+        scenario=scenario, criteria=LessonCriteria(decision_time_limit_seconds=30),
+    )
+    state.timers.limits[TimerCode.DDS_ACK] = 30_000
+    from app.session.dds import prepare_queue
+    prepare_queue(state, [scenario.model_copy(deep=True)])
+    card = state.desk.active
+
+    clock.advance(10)
+    state.pause()
+    clock.advance(60)
+    state.resume()
+    clock.advance(15)
+    card.on_event("card.ack")
+
+    measured = card.timers.measured_ms(TimerCode.DDS_ACK)
+    assert measured == 25_000
+    assert measured <= card.timers.limits[TimerCode.DDS_ACK]
+
+
+def test_pause_freezes_queue_arrival_and_resume_shifts_it(clock, monkeypatch):
+    scenario = load_file(LIBRARY / "fire-apartment-l2.yaml", LIBRARY)
+    second = scenario.model_copy(deep=True)
+    state = SessionState(
+        session_id=uuid4(), scenario_id=scenario.id, scenario_title=scenario.title,
+        level=scenario.level.value, mode=SessionMode.TRAINING, exercise=Exercise.DDS,
+        scenario=scenario,
+    )
+    from app.session.dds import prepare_queue
+    prepare_queue(state, [scenario, second], arrival_interval_seconds=30, max_waiting=3)
+
+    due_before = state.desk.next_arrival_at
+    assert due_before is not None
+
+    base = now_utc()
+    monkeypatch.setattr("app.session.state.now_utc", lambda: base)
+    state.pause()
+    idle = timedelta(minutes=1)
+    monkeypatch.setattr("app.session.state.now_utc", lambda: base + idle)
+    state.resume()
+
+    # Следующая карточка не должна поступить раньше, чем простояла пауза.
+    assert state.desk.next_arrival_at == due_before + idle
+    assert state.desk.deliver_due(due_before + timedelta(seconds=1)) == 0
+
+
+def test_checkpoint_round_trip_keeps_pause_without_adding_downtime(clock):
+    scenario = load_file(LIBRARY / "fire-apartment-l2.yaml", LIBRARY)
+    state = SessionState(
+        session_id=uuid4(), scenario_id=scenario.id, scenario_title=scenario.title,
+        level=scenario.level.value, mode=SessionMode.TRAINING, exercise=Exercise.DDS,
+        scenario=scenario,
+    )
+    from app.session.dds import prepare_queue
+    prepare_queue(state, [scenario.model_copy(deep=True)])
+    card = state.desk.active
+
+    clock.advance(5)
+    state.pause()
+    saved_at = now_utc()
+
+    payload = dump_state(state)
+    # Процесс лежал минуту — по часам сервера, не по monotonic этого теста.
+    restored_at = saved_at + timedelta(minutes=1)
+    restored = load_state(payload, restored_at)
+
+    assert restored.paused is True
+    restored_card = restored.desk.active
+    restored_timer = restored_card.timers.timers[TimerCode.DDS_ACK]
+    # Простоя в счёт не пошло: элапсед остался тем же, что был на паузе.
+    assert restored_timer.elapsed_ms == card.timers.timers[TimerCode.DDS_ACK].elapsed_ms
+    assert restored_timer.started_at is None
+
+    # После takeover пауза всё ещё действует; лишь явное возобновление
+    # продолжает норматив с пяти секунд до прерывания.
+    restored.resume()
+    clock.advance(10)
+    assert restored_timer.current_ms(clock.now) == 15_000
+
+
+def test_pause_and_resume_are_recorded_for_audit(monkeypatch):
+    scenario = load_file(LIBRARY / "fire-apartment-l2.yaml", LIBRARY)
+    state = SessionState(
+        session_id=uuid4(), scenario_id=scenario.id, scenario_title=scenario.title,
+        level=scenario.level.value, mode=SessionMode.TRAINING, exercise=Exercise.DDS,
+        scenario=scenario, owner_login="teacher",
+    )
+    from app.session.dds import prepare_queue
+    prepare_queue(state, [scenario.model_copy(deep=True)])
+
+    store = MemorySessionStore()
+    monkeypatch.setitem(hub._sessions, state.session_id, state)
+    monkeypatch.setattr(hub, "store", store)
+
+    async def run():
+        async with hub.operation(state.session_id):
+            await control_ws._command(state.session_id, SessionPause(), TEACHER)
+        async with hub.operation(state.session_id):
+            await control_ws._command(state.session_id, SessionResume(), TEACHER)
+
+    asyncio.run(run())
+
+    records = [record for _sid, batch in store.commits for record in batch]
+    assert any(isinstance(record, LessonPaused) for record in records)
+    assert any(isinstance(record, LessonResumed) for record in records)
+    assert state.paused is False
+
+
+def test_dispatcher_metric_dds_ack_excludes_pause_from_elapsed(clock):
+    """Регрессия: `dispatcher_metrics` считала `primary.at - dispatched_at` —
+    календарную разницу, которую пауза не трогает. Метрика должна брать то
+    же замороженное время, что и таймер на экране."""
+    state, card = _dds_state_with_active_card(clock)
+    services = state.card_services(card)
+    service = services[0]
+
+    clock.advance(10)
+    state.pause()
+    clock.advance(60)
+    state.resume()
+    clock.advance(15)
+    card.set_service_status(service, ServiceStatus.ACCEPTED, "Принято")
+    card.on_event("card.ack")
+
+    metric = next(m for m in dispatcher_metrics(card, 30_000, services=services) if m.key == "dds_ack")
+    assert metric.passed is True
+    assert "25.0" in metric.fact
+
+
+def test_ending_session_while_paused_finalizes_pause_and_unblocks_report(clock, monkeypatch):
+    """Регрессия: занятие, завершённое прямо на паузе, оставляло `paused=True`
+    навсегда — самооценка и отчёт отклонялись баннером «Пауза», а простой,
+    не закрытый явным `session.resume`, не попадал в `total_paused_ms`."""
+    from app.session import finish as finish_module
+
+    async def no_coach(_metrics):
+        class NoCoaching:
+            def model_dump(self, **_kwargs):
+                return {}
+        return NoCoaching()
+
+    monkeypatch.setattr(finish_module, "coach", no_coach)
+
+    scenario = load_file(LIBRARY / "fire-apartment-l2.yaml", LIBRARY)
+    state = SessionState(
+        session_id=uuid4(), scenario_id=scenario.id, scenario_title=scenario.title,
+        level=scenario.level.value, mode=SessionMode.TRAINING, exercise=Exercise.CALL,
+        scenario=scenario, owner_login="teacher",
+    )
+    store = MemorySessionStore()
+    monkeypatch.setattr(hub, "store", store)
+    monkeypatch.setitem(hub._sessions, state.session_id, state)
+
+    base = now_utc()
+    monkeypatch.setattr("app.session.state.now_utc", lambda: base)
+    clock.advance(5)
+    state.pause()
+    clock.advance(30)  # преподаватель завершает занятие, не возобновив его
+    idle = timedelta(seconds=45)
+    monkeypatch.setattr("app.session.state.now_utc", lambda: base + idle)
+
+    events = []
+
+    async def run():
+        with hub.trainee(state.session_id) as queue:
+            async with hub.operation(state.session_id):
+                await end_session(state.session_id, state, CallEndReason.INSTRUCTOR)
+            async with hub.operation(state.session_id):
+                await call_ws._handle(
+                    state.session_id, state,
+                    SelfAssessmentSubmit(missed=[], comment="Проверил"),
+                )
+            while not queue.empty():
+                events.append(queue.get_nowait())
+
+    asyncio.run(run())
+
+    assert state.ended
+    assert state.paused is False
+    assert state.total_paused_ms >= 30_000
+    assert state.self_assessed
+    assert state.score is not None
+    assert state.score["full_report"]["total_paused_ms"] >= 30_000
+    assert any(isinstance(event, SessionPaused) and not event.paused for event in events)
+    # Снятие паузы приходит после `call.ended`: иначе клиент дошлёт отложенные
+    # на паузе правки в уже закрытое занятие.
+    kinds = [type(event) for event in events]
+    assert kinds.index(CallEnded) < kinds.index(SessionPaused)
+    assert any(isinstance(record, LessonResumed) for _sid, batch in store.commits for record in batch)
+
+
+def test_dds_work_overdue_survives_pause():
+    """Регрессия: `dds_work_overdue_cards` требовал `started_at is not None`,
+    который пауза обнуляет — уже случившееся нарушение исчезало из реестра."""
+    scenario = load_file(LIBRARY / "fire-apartment-l2.yaml", LIBRARY)
+    from app.session.dds import build_card
+    from app.session.timers import SessionTimers
+
+    limits = {**SessionTimers().limits, TimerCode.DDS_WORK: 1_000}
+    card = build_card(scenario, 0, limits)
+    timer = card.timers.timers.setdefault(TimerCode.DDS_WORK, Timer(code=TimerCode.DDS_WORK))
+    timer.start(time.monotonic() - 5.0)  # уже превысил норматив в 1 с
+    timer.pause(time.monotonic())
+
+    overdue = (
+        timer.started_at is not None or timer.paused
+    ) and not timer.stopped and timer.current_ms(time.monotonic()) > limits[TimerCode.DDS_WORK]
+    assert overdue is True
+
+
+def test_active_registry_keeps_existing_overdue_during_pause(http_client, clock):
+    app.dependency_overrides[sessions_http.optional_session] = lambda: None
+    state, card = _dds_state_with_active_card(clock)
+    state.owner_login = "dev"
+    timer = card.timers.timers.setdefault(TimerCode.DDS_WORK, Timer(code=TimerCode.DDS_WORK))
+    card.timers.limits[TimerCode.DDS_WORK] = 1_000
+    timer.start(clock.now)
+    clock.advance(5)
+    state.pause()
+    hub._sessions[state.session_id] = state
+    try:
+        response = http_client.get("/api/sessions/active")
+        assert response.status_code == 200
+        row = next(item for item in response.json() if item["session_id"] == str(state.session_id))
+        assert row["dds_work_overdue_cards"] == 1
+        assert row["paused"] is True
+    finally:
+        hub._sessions.pop(state.session_id, None)
+        app.dependency_overrides.pop(sessions_http.optional_session, None)
+
+
+@pytest.fixture
+def http_client(monkeypatch):
+    async def audit_in_memory(*_args, **_kwargs):
+        return None
+
+    monkeypatch.setattr(sessions_http, "audit_required", audit_in_memory)
+    with TestClient(app) as test_client:
+        test_client.post("/api/auth/dev-token")
+        hub.store = MemorySessionStore()
+        yield test_client
+
+
+def _wait(predicate, timeout: float = 3.0):
+    deadline = time.monotonic() + timeout
+    while time.monotonic() < deadline:
+        value = predicate()
+        if value:
+            return value
+        time.sleep(0.02)
+    raise AssertionError("не дождались")
+
+
+def test_paused_socket_drops_audio_instead_of_feeding_voice(http_client):
+    """Регрессия: пауза блокировала только JSON-команды — бинарные аудиокадры
+    /ws/call всё равно доходили до счётчика и голосового контура."""
+    session_id = uuid4()
+    with http_client.websocket_connect(f"/ws/control/{session_id}") as control:
+        control.send_json({
+            "type": "scenario.start", "scenario_id": "fire-apartment-l2",
+            "trainee": "Иванов И.И.", "mode": "training",
+        })
+        _wait(lambda: hub.get(session_id))
+        state = hub.get(session_id)
+
+        with http_client.websocket_connect(f"/ws/call/{session_id}") as trainee:
+            trainee.send_bytes(b"\x00\x00" * 320)
+            _wait(lambda: state.audio_frames == 1)
+
+            control.send_json({"type": "session.pause"})
+            _wait(lambda: state.paused)
+
+            trainee.send_bytes(b"\x00\x00" * 320)
+            trainee.send_bytes(b"\x00\x00" * 320)
+            time.sleep(0.1)  # кадры паузы не должны просочиться в счётчик
+
+    assert state.audio_frames == 1
+
+
+def test_reconnect_to_call_replays_paused_banner(http_client):
+    """Регрессия: переподключение к /ws/call не сообщало о текущей паузе —
+    баннер появлялся только после следующего `session.pause`."""
+    session_id = uuid4()
+    with http_client.websocket_connect(f"/ws/control/{session_id}") as control:
+        control.send_json({
+            "type": "scenario.start", "scenario_id": "fire-apartment-l2",
+            "trainee": "Иванов И.И.", "mode": "training",
+        })
+        _wait(lambda: hub.get(session_id))
+        control.send_json({"type": "session.pause"})
+        _wait(lambda: hub.get(session_id).paused)
+
+        with http_client.websocket_connect(f"/ws/call/{session_id}") as trainee:
+            messages = [trainee.receive_json() for _ in range(2)]
+            assert any(
+                message["type"] == "session.paused" and message["paused"]
+                for message in messages
+            )
+
+        control.send_json({"type": "session.resume"})
+        _wait(lambda: not hub.get(session_id).paused)
+        with http_client.websocket_connect(f"/ws/call/{session_id}") as trainee:
+            message = trainee.receive_json()
+            assert message == {"type": "session.paused", "paused": False}
+
+
+@pytest.mark.asyncio
+async def test_pause_cancels_inflight_voice_and_clears_buffer(monkeypatch):
+    from app.voice import pipeline
+
+    class FakeVad:
+        def __init__(self, *_args, **_kwargs):
+            self.reset_count = 0
+
+        def reset(self):
+            self.reset_count += 1
+
+        def push(self, _frame):
+            return []
+
+    monkeypatch.setattr(pipeline, "StreamingVad", FakeVad)
+    state, _card = _dds_state_with_active_card(lambda: 1_000.0)
+    events = []
+    audio = []
+    started = asyncio.Event()
+    release = asyncio.Event()
+
+    class Models:
+        vad_path = None
+
+    voice = pipeline.VoiceSession(
+        state.session_id, state, Models(), events.append, lambda _event: None, audio.append,
+    )
+    state.voice = voice
+
+    async def slow_synthesis(_text):
+        started.set()
+        await release.wait()
+        return b"\x00\x00" * 2_400
+
+    monkeypatch.setattr(voice, "synthesize", slow_synthesis)
+    try:
+        speaking = voice.speak("Алло, помогите!", state.persona.mood if state.persona else pipeline.Mood.PANIC)
+        await asyncio.wait_for(started.wait(), timeout=1)
+        voice._queue.put_nowait((b"old", time.monotonic()))
+        state.pause()
+        release.set()
+        with pytest.raises(asyncio.CancelledError):
+            await speaking
+        await asyncio.sleep(0)
+        assert any(isinstance(event, TtsCancel) and event.reason == "director" for event in events)
+        assert not any(isinstance(event, TtsEnd) for event in events)
+        assert audio == []
+        assert voice._queue.empty()
+        assert voice._vad.reset_count == 1
+    finally:
+        await voice.close()
+
+
+def _call_state():
+    scenario = load_file(LIBRARY / "fire-apartment-l2.yaml", LIBRARY)
+    return SessionState(
+        session_id=uuid4(), scenario_id=scenario.id, scenario_title=scenario.title,
+        level=scenario.level.value, mode=SessionMode.TRAINING, exercise=Exercise.CALL,
+        scenario=scenario, owner_login="teacher",
+    )
+
+
+def _drain(queue) -> list:
+    events = []
+    while not queue.empty():
+        events.append(queue.get_nowait())
+    return events
+
+
+def test_timer_start_on_pause_keeps_frozen_elapsed(clock):
+    """Повторное событие запуска на паузе не должно пустить часы с нуля."""
+    timer = Timer(code=TimerCode.CALLBACK)
+    timer.start(clock.now)
+    clock.advance(4)
+    timer.pause(clock.now)
+
+    timer.start(clock.now)
+    clock.advance(120)
+
+    assert timer.paused is True
+    assert timer.current_ms(clock.now) == 4_000
+
+
+def test_director_inject_rejected_while_paused(clock, monkeypatch):
+    """Регрессия: обрыв связи на паузе запускал норматив обратного дозвона,
+    и весь простой уходил в него; курсант получал `call.ended` под баннером."""
+    state = _call_state()
+    monkeypatch.setattr(hub, "store", MemorySessionStore())
+    monkeypatch.setitem(hub._sessions, state.session_id, state)
+    state.on_event("call.incoming")
+    state.on_event("call.answer")
+    state.pause()
+
+    async def run():
+        with hub.observer(state.session_id) as observer, hub.trainee(state.session_id) as trainee:
+            async with hub.operation(state.session_id):
+                await control_ws._command(
+                    state.session_id, DirectorInject(directive="line_dropped"), TEACHER,
+                )
+            return _drain(observer), _drain(trainee)
+
+    observed, to_trainee = asyncio.run(run())
+    clock.advance(120)
+
+    assert any(isinstance(event, ErrorEvent) for event in observed)
+    assert to_trainee == []
+    assert state.directives == []
+    assert TimerCode.CALLBACK not in state.timers.timers
+    assert state.timers.timers[TimerCode.INTERVIEW].paused is True
+
+
+@pytest.mark.parametrize("event", [
+    KioPatchIn(fields={"address": "ул. Ленина, 1"}),
+    HintRequest(),
+    DdsDispatch(service=DDSCode.FIRE),
+    CallbackDial(),
+], ids=lambda event: event.type)
+def test_call_channel_rejects_trainee_actions_while_paused(clock, monkeypatch, event):
+    """Истина — сервер: кнопки на фронте выключены, но команда с паузы
+    не должна ни менять карточку, ни останавливать норматив опроса."""
+    state = _call_state()
+    monkeypatch.setattr(hub, "store", MemorySessionStore())
+    monkeypatch.setitem(hub._sessions, state.session_id, state)
+    state.on_event("call.incoming")
+    state.on_event("call.answer")
+    clock.advance(5)
+    state.pause()
+    kio_before = state.kio.model_dump()
+
+    async def run():
+        with hub.trainee(state.session_id) as queue:
+            async with hub.operation(state.session_id):
+                await call_ws._handle(state.session_id, state, event)
+            return _drain(queue)
+
+    events = asyncio.run(run())
+
+    assert [type(item) for item in events] == [ErrorEvent]
+    assert state.kio.model_dump() == kio_before
+    interview = state.timers.timers[TimerCode.INTERVIEW]
+    assert interview.paused and not interview.stopped
+    assert TimerCode.DDS_ACK not in state.timers.timers
+    assert TimerCode.CALLBACK not in state.timers.timers
+    assert state.hints_shown == []
+
+
+def test_station_channel_rejects_card_ack_while_paused(clock, monkeypatch):
+    state, card = _dds_state_with_active_card(clock)
+    monkeypatch.setattr(hub, "store", MemorySessionStore())
+    monkeypatch.setitem(hub._sessions, state.session_id, state)
+    clock.advance(5)
+    state.pause()
+    card_before = card.model_dump()
+
+    async def run():
+        with hub.station(state.session_id) as queue:
+            async with hub.operation(state.session_id):
+                await station_ws._handle(state.session_id, state, CardAck(comment="Принято"))
+            return _drain(queue)
+
+    events = asyncio.run(run())
+
+    assert [type(item) for item in events] == [ErrorEvent]
+    assert card.model_dump() == card_before
+    ack = card.timers.timers[TimerCode.DDS_ACK]
+    assert ack.paused and not ack.stopped
+    assert ack.current_ms(clock.now) == 5_000
+
+
+def test_repeated_pause_and_resume_are_idempotent(clock, monkeypatch):
+    state, card = _dds_state_with_active_card(clock)
+    store = MemorySessionStore()
+    monkeypatch.setattr(hub, "store", store)
+    monkeypatch.setitem(hub._sessions, state.session_id, state)
+    base = now_utc()
+    monkeypatch.setattr("app.session.state.now_utc", lambda: base)
+
+    async def command(event):
+        async with hub.operation(state.session_id):
+            await control_ws._command(state.session_id, event, TEACHER)
+
+    async def run():
+        with hub.station(state.session_id) as queue:
+            clock.advance(5)
+            await command(SessionPause())
+            clock.advance(30)
+            await command(SessionPause())  # второе нажатие не сдвигает начало паузы
+            monkeypatch.setattr("app.session.state.now_utc", lambda: base + timedelta(seconds=60))
+            await command(SessionResume())
+            await command(SessionResume())
+            return _drain(queue)
+
+    events = asyncio.run(run())
+    clock.advance(10)
+
+    records = [record for _sid, batch in store.commits for record in batch]
+    assert sum(isinstance(record, LessonPaused) for record in records) == 1
+    assert sum(isinstance(record, LessonResumed) for record in records) == 1
+    assert [event.paused for event in events if isinstance(event, SessionPaused)] == [True, False]
+    assert state.total_paused_ms == 60_000
+    assert state.pause_intervals == [(base, base + timedelta(seconds=60))]
+    assert card.timers.timers[TimerCode.DDS_ACK].current_ms(clock.now) == 15_000
+
+
+def test_report_reaction_excludes_pause_after_control_and_checkpoint(clock, monkeypatch):
+    base = datetime(2026, 9, 27, 10, tzinfo=UTC)
+    state, card = _dds_state_with_active_card(clock)
+    state.criteria.dds_report_reaction_enabled = True
+    service = state.card_services(card)[0]
+    monkeypatch.setattr("app.session.dds.now_utc", lambda: base)
+    card.set_service_status(service, ServiceStatus.ACCEPTED, "Карточка принята")
+    card.phone_reports.append(PhoneReportRecord(
+        service=service, crew="Бригада 12", phase="dispatched",
+        text="Бригада выехала", at=base,
+    ))
+    store = MemorySessionStore()
+    monkeypatch.setattr(hub, "store", store)
+    monkeypatch.setitem(hub._sessions, state.session_id, state)
+
+    async def command(event):
+        async with hub.operation(state.session_id):
+            await control_ws._command(state.session_id, event, TEACHER)
+
+    monkeypatch.setattr("app.session.state.now_utc", lambda: base + timedelta(seconds=10))
+    asyncio.run(command(SessionPause()))
+    restored = load_state(dump_state(state), base + timedelta(seconds=70))
+    assert restored.paused and restored.pause_intervals == []
+    monkeypatch.setitem(hub._sessions, state.session_id, restored)
+    monkeypatch.setattr("app.session.state.now_utc", lambda: base + timedelta(seconds=70))
+    asyncio.run(command(SessionResume()))
+    monkeypatch.setattr("app.session.dds.now_utc", lambda: base + timedelta(seconds=80))
+    restored.desk.active.set_service_status(
+        service, ServiceStatus.RESPONDING, "Основание: доклад. Сведения: бригада выехала.",
+    )
+
+    result = score_dds_card(restored, restored.desk.active)
+    reaction = next(item for item in result.metrics if item.key == "dds_report_reaction")
+    assert restored.pause_intervals == [
+        (base + timedelta(seconds=10), base + timedelta(seconds=70)),
+    ]
+    assert reaction.passed and "20 с" in reaction.fact
+    assert not any(item.metric_key == "dds_report_reaction" for item in result.findings)
+
+
+def test_pause_is_ignored_in_ended_session(clock, monkeypatch):
+    state, _card = _dds_state_with_active_card(clock)
+    store = MemorySessionStore()
+    monkeypatch.setattr(hub, "store", store)
+    monkeypatch.setitem(hub._sessions, state.session_id, state)
+    state.end(CallEndReason.INSTRUCTOR)
+
+    async def run():
+        with hub.station(state.session_id) as queue:
+            async with hub.operation(state.session_id):
+                await control_ws._command(state.session_id, SessionPause(), TEACHER)
+            return _drain(queue)
+
+    events = asyncio.run(run())
+
+    assert state.paused is False
+    assert state.paused_at is None
+    assert events == []
+    assert not any(isinstance(record, LessonPaused) for _sid, batch in store.commits for record in batch)

backend/tests/test_session_signals.py

@@ -0,0 +1,517 @@
+"""Колонка сигналов реестра: очередь, повторные отказы, курсант не на связи."""
+
+import asyncio
+import time
+from datetime import UTC, datetime, timedelta
+from uuid import uuid4
+
+import pytest
+from fastapi.testclient import TestClient
+from sqlalchemy.engine.result import IteratorResult, SimpleResultMetaData
+from starlette.websockets import WebSocketDisconnect
+
+from app.api.auth import Principal
+from app.api.http import sessions as sessions_http
+from app.api.ws import session as session_ws
+from app.config import get_settings
+from app.db.models import Session
+from app.domain.events import Exercise, SessionMode
+from app.domain.roles import Role
+from app.main import app
+from app.session.checkpoint import dump_state, load_state
+from app.session import hub as hub_module
+from app.session.hub import SessionHub, hub
+from app.session.state import SessionState
+from app.session.store import MemorySessionStore
+
+POOL = ["fire-apartment-l2", "t01-1-fire-container"]
+
+
+@pytest.fixture
+def client(monkeypatch):
+    monkeypatch.setenv("DEV_AUTH_BYPASS", "true")
+    get_settings.cache_clear()
+
+    async def audit_override(*_args, **_kwargs):
+        return None
+
+    async def optional_session_override():
+        yield None
+
+    monkeypatch.setattr(sessions_http, "audit_required", audit_override)
+    monkeypatch.setitem(
+        app.dependency_overrides, sessions_http.optional_session, optional_session_override
+    )
+    try:
+        with TestClient(app) as test_client:
+            test_client.post("/api/auth/dev-token")
+            hub.store = MemorySessionStore()
+            before = set(hub._sessions)
+            try:
+                yield test_client
+            finally:
+                for session_id in set(hub._sessions) - before:
+                    hub.drop(session_id)
+    finally:
+        get_settings.cache_clear()
+
+
+def wait_for(predicate, timeout=3):
+    end = time.monotonic() + timeout
+    while time.monotonic() < end:
+        value = predicate()
+        if value:
+            return value
+        time.sleep(0.02)
+    raise AssertionError("состояние не обновилось")
+
+
+def read_until(socket, wanted):
+    received = []
+    for _ in range(20):
+        event = socket.receive_json()
+        received.append(event["type"])
+        if event["type"] == wanted:
+            return event
+    raise AssertionError(f"событие {wanted} не пришло; получены: {received}")
+
+
+def start_two_card_dds(client, scenario_ids=POOL):
+    session_id = uuid4()
+    context = client.websocket_connect(f"/ws/control/{session_id}")
+    control = context.__enter__()
+    control.send_json({
+        "type": "scenario.start",
+        "scenario_id": POOL[0],
+        "trainee": "Иванов",
+        "mode": "training",
+        "exercise": "dds",
+        "random_scenario_ids": scenario_ids,
+    })
+    wait_for(lambda: hub.get(session_id))
+    return session_id, control
+
+
+def start_card_handoff(client):
+    session_id = uuid4()
+    context = client.websocket_connect(f"/ws/control/{session_id}")
+    control = context.__enter__()
+    control.send_json({
+        "type": "scenario.start", "scenario_id": POOL[0], "trainee": "Иванов",
+        "mode": "training", "exercise": "card", "handoff_to_dds": True,
+        "scenario_ids": POOL,
+    })
+    wait_for(lambda: hub.get(session_id))
+    return session_id, control
+
+
+def start_call(client):
+    session_id = uuid4()
+    context = client.websocket_connect(f"/ws/control/{session_id}")
+    control = context.__enter__()
+    control.send_json({
+        "type": "scenario.start", "scenario_id": POOL[0], "trainee": "Иванов",
+        "mode": "training", "exercise": "call",
+    })
+    wait_for(lambda: hub.get(session_id))
+    return session_id, control
+
+
+def row_for(client, session_id):
+    rows = client.get("/api/sessions/active").json()
+    return next(item for item in rows if item["session_id"] == str(session_id))
+
+
+def signal_kinds(row):
+    return {signal["kind"] for signal in row["signals"]}
+
+
+def assigned_trainee(state, monkeypatch):
+    state.trainee_id = uuid4()
+    who = Principal(login="курсант", full_name="Курсант", role=Role.TRAINEE,
+                    trainee_id=state.trainee_id)
+    monkeypatch.setattr(session_ws, "principal_of", lambda _ws: who)
+
+
+def registry_time(monkeypatch, since, seconds):
+    class Clock(datetime):
+        @classmethod
+        def now(cls, tz=None):
+            return since + timedelta(seconds=seconds)
+
+    monkeypatch.setattr(sessions_http, "datetime", Clock)
+
+
+def test_signal_backlog_when_queue_reaches_threshold(client, monkeypatch):
+    monkeypatch.setenv("SIGNAL_BACKLOG_THRESHOLD", "2")
+    get_settings.cache_clear()
+    session_id, control = start_two_card_dds(client)
+    try:
+        state = hub.get(session_id)
+        assert len(state.desk.cards) == 2, "оба билета должны прийти сразу без интервала"
+        row = row_for(client, session_id)
+        assert row["dds_open_cards"] == 2
+        assert "backlog" in signal_kinds(row)
+    finally:
+        hub.stop_ticker(session_id)
+        control.__exit__(None, None, None)
+
+
+def test_declined_card_leaves_backlog(client, monkeypatch):
+    monkeypatch.setenv("SIGNAL_BACKLOG_THRESHOLD", "2")
+    get_settings.cache_clear()
+    session_id, control = start_two_card_dds(client)
+    try:
+        state = hub.get(session_id)
+        first_card = state.desk.ordered()[0]
+        with client.websocket_connect(f"/ws/station/{session_id}?role=dds") as station:
+            read_until(station, "station.state")
+            station.send_json({
+                "type": "card.status", "service": state.card_services(first_card)[0],
+                "status": "declined", "comment": "не наш адрес, передано в УК",
+            })
+            read_until(station, "station.state")
+        row = row_for(client, session_id)
+        assert row["dds_open_cards"] == 2, "отклонённая карточка ждёт «Следующей» на пульте"
+        assert "backlog" not in signal_kinds(row)
+    finally:
+        hub.stop_ticker(session_id)
+        control.__exit__(None, None, None)
+
+
+def test_signal_refusals_after_two_consecutive_declines(client):
+    session_id, control = start_two_card_dds(client)
+    try:
+        state = hub.get(session_id)
+        first_card, second_card = state.desk.ordered()
+        with client.websocket_connect(f"/ws/station/{session_id}?role=dds") as station:
+            read_until(station, "station.state")
+            first_service = state.card_services(first_card)[0]
+            station.send_json({
+                "type": "card.status", "service": first_service, "status": "declined",
+                "comment": "не наш адрес, передано в УК",
+            })
+            read_until(station, "station.state")
+
+            row = row_for(client, session_id)
+            assert "refusals" not in signal_kinds(row), "одного отказа недостаточно для сигнала"
+
+            station.send_json({"type": "card.open", "card_id": str(second_card.card_id)})
+            read_until(station, "station.state")
+            second_service = state.card_services(second_card)[0]
+            station.send_json({
+                "type": "card.status", "service": second_service, "status": "declined",
+                "comment": "не наша территория, передано в ОМВД",
+            })
+            read_until(station, "station.state")
+
+        row = row_for(client, session_id)
+        assert state.consecutive_refusals == 2
+        assert "refusals" in signal_kinds(row)
+    finally:
+        hub.stop_ticker(session_id)
+        control.__exit__(None, None, None)
+
+
+def test_acceptance_clears_refusal_streak(client):
+    session_id, control = start_two_card_dds(
+        client, [*POOL, "t20-2-stroke"],
+    )
+    try:
+        state = hub.get(session_id)
+        with client.websocket_connect(f"/ws/station/{session_id}") as station:
+            read_until(station, "station.state")
+            for card in state.desk.ordered()[:2]:
+                station.send_json({"type": "card.open", "card_id": str(card.card_id)})
+                read_until(station, "station.state")
+                station.send_json({
+                    "type": "card.status", "service": state.card_services(card)[0],
+                    "status": "declined", "comment": "Не наша территория, передано дежурному",
+                })
+                read_until(station, "station.state")
+            assert state.consecutive_refusals == 2
+            third = state.desk.ordered()[2]
+            station.send_json({"type": "card.open", "card_id": str(third.card_id)})
+            read_until(station, "station.state")
+            station.send_json({
+                "type": "card.status", "service": state.card_services(third)[0],
+                "status": "accepted", "comment": "Карточка принята диспетчером",
+            })
+            read_until(station, "station.state")
+            assert state.consecutive_refusals == 0
+            assert "refusals" not in signal_kinds(row_for(client, session_id))
+    finally:
+        hub.stop_ticker(session_id)
+        control.__exit__(None, None, None)
+
+
+def test_signal_offline_when_station_socket_is_closed_past_the_window(client, monkeypatch):
+    session_id, control = start_two_card_dds(client)
+    try:
+        state = hub.get(session_id)
+        assigned_trainee(state, monkeypatch)
+        with client.websocket_connect(f"/ws/station/{session_id}?role=dds") as station:
+            read_until(station, "station.state")
+            assert hub.station_connected(session_id)
+        assert not hub.station_connected(session_id)
+        disconnected_at = state.socket_last_seen_at
+        assert disconnected_at is not None
+        window = get_settings().signal_offline_window_seconds
+        registry_time(monkeypatch, disconnected_at, window - 1)
+        assert "offline" not in signal_kinds(row_for(client, session_id))
+        registry_time(monkeypatch, disconnected_at, window + 1)
+        row = row_for(client, session_id)
+        assert "offline" in signal_kinds(row)
+        assert state.socket_last_seen_at == disconnected_at, "GET реестра не должен менять занятие"
+    finally:
+        hub.stop_ticker(session_id)
+        control.__exit__(None, None, None)
+
+
+def test_signal_offline_without_first_connection(client, monkeypatch):
+    session_id, control = start_two_card_dds(client)
+    try:
+        state = hub.get(session_id)
+        started = state.socket_last_seen_at
+        assert started is not None
+        registry_time(monkeypatch, started, get_settings().signal_offline_window_seconds + 1)
+        assert "offline" in signal_kinds(row_for(client, session_id))
+    finally:
+        hub.stop_ticker(session_id)
+        control.__exit__(None, None, None)
+
+
+def test_call_socket_disconnection_triggers_offline(client, monkeypatch):
+    session_id, control = start_call(client)
+    try:
+        state = hub.get(session_id)
+        assigned_trainee(state, monkeypatch)
+        with client.websocket_connect(f"/ws/call/{session_id}") as call:
+            read_until(call, "call.incoming")
+            assert hub.trainee_connected(session_id)
+        assert not hub.trainee_connected(session_id)
+        disconnected_at = state.socket_last_seen_at
+        registry_time(monkeypatch, disconnected_at,
+                      get_settings().signal_offline_window_seconds + 1)
+        assert "offline" in signal_kinds(row_for(client, session_id))
+    finally:
+        hub.stop_ticker(session_id)
+        control.__exit__(None, None, None)
+
+
+def test_teacher_socket_does_not_hide_offline(client, monkeypatch):
+    session_id, control = start_two_card_dds(client)
+    try:
+        state = hub.get(session_id)
+        with client.websocket_connect(f"/ws/station/{session_id}") as station:
+            read_until(station, "station.state")
+            assert not hub.station_connected(session_id)
+            registry_time(monkeypatch, state.socket_last_seen_at,
+                          get_settings().signal_offline_window_seconds + 1)
+            assert "offline" in signal_kinds(row_for(client, session_id))
+    finally:
+        hub.stop_ticker(session_id)
+        control.__exit__(None, None, None)
+
+
+def test_last_of_two_trainee_sockets_starts_offline_window(client, monkeypatch):
+    session_id, control = start_two_card_dds(client)
+    try:
+        state = hub.get(session_id)
+        assigned_trainee(state, monkeypatch)
+        with client.websocket_connect(f"/ws/station/{session_id}") as first:
+            read_until(first, "station.state")
+            with client.websocket_connect(f"/ws/station/{session_id}") as second:
+                read_until(second, "station.state")
+            assert hub.station_connected(session_id)
+            registry_time(monkeypatch, state.socket_last_seen_at,
+                          get_settings().signal_offline_window_seconds + 1)
+            assert "offline" not in signal_kinds(row_for(client, session_id))
+        disconnected_at = state.socket_last_seen_at
+        registry_time(monkeypatch, disconnected_at,
+                      get_settings().signal_offline_window_seconds + 1)
+        assert "offline" in signal_kinds(row_for(client, session_id))
+    finally:
+        hub.stop_ticker(session_id)
+        control.__exit__(None, None, None)
+
+
+def test_offline_window_survives_checkpoint_restore(client, monkeypatch):
+    session_id, control = start_two_card_dds(client)
+    try:
+        state = hub.get(session_id)
+        assigned_trainee(state, monkeypatch)
+        with client.websocket_connect(f"/ws/station/{session_id}") as station:
+            read_until(station, "station.state")
+        disconnected_at = state.socket_last_seen_at
+        restored = load_state(dump_state(state), datetime.now(UTC))
+        hub.drop(session_id)
+        asyncio.run(hub._adopt(restored))
+        assert restored.socket_last_seen_at == disconnected_at
+        registry_time(monkeypatch, disconnected_at,
+                      get_settings().signal_offline_window_seconds + 1)
+        assert "offline" in signal_kinds(row_for(client, session_id))
+    finally:
+        hub.stop_ticker(session_id)
+        control.__exit__(None, None, None)
+
+
+def test_takeover_starts_window_when_socket_was_open(client, monkeypatch):
+    session_id, control = start_two_card_dds(client)
+    try:
+        state = hub.get(session_id)
+        assigned_trainee(state, monkeypatch)
+        with client.websocket_connect(f"/ws/station/{session_id}") as station:
+            read_until(station, "station.state")
+            assert state.socket_connected_at_checkpoint
+            snapshot = dump_state(state)
+        old_time = state.socket_last_seen_at
+        takeover_at = old_time + timedelta(minutes=10)
+        monkeypatch.setattr(hub_module, "now_utc", lambda: takeover_at)
+        restored = load_state(snapshot, datetime.now(UTC))
+
+        class CapturingStore(MemorySessionStore):
+            def __init__(self):
+                self.saved = None
+
+            async def commit(self, state, _records=()):
+                self.saved = dump_state(state)
+
+        store = CapturingStore()
+        local_hub = SessionHub(store)
+        try:
+            assert asyncio.run(local_hub._adopt(restored))
+            assert restored.socket_last_seen_at == takeover_at
+            assert not restored.socket_connected_at_checkpoint
+            assert datetime.fromisoformat(
+                store.saved["socket_last_seen_at"].replace("Z", "+00:00")
+            ) == takeover_at
+            assert store.saved["socket_connected_at_checkpoint"] is False
+        finally:
+            local_hub.stop_ticker(session_id)
+    finally:
+        hub.stop_ticker(session_id)
+        control.__exit__(None, None, None)
+
+
+def test_card_handoff_uses_trainee_station_presence(client, monkeypatch):
+    session_id, control = start_card_handoff(client)
+    try:
+        state = hub.get(session_id)
+        assigned_trainee(state, monkeypatch)
+        with monkeypatch.context() as clock:
+            with client.websocket_connect(f"/ws/call/{session_id}") as call:
+                read_until(call, "card.briefing")
+                call.send_json({"type": "card.submit"})
+                read_until(call, "call.ended")
+                handoff_at = state.socket_last_seen_at
+                clock.setattr(hub_module, "now_utc", lambda: handoff_at + timedelta(minutes=1))
+        assert state.socket_last_seen_at == handoff_at, "старый call-сокет не сбрасывает окно ДДС"
+        assert state.exercise.value == "card" and state.dds_phase
+        assert state.desk.scenarios
+        with client.websocket_connect(f"/ws/station/{session_id}") as station:
+            read_until(station, "station.state")
+            registry_time(monkeypatch, state.socket_last_seen_at,
+                          get_settings().signal_offline_window_seconds + 1)
+            row = row_for(client, session_id)
+            assert row["dds_open_cards"] > 0
+            assert "offline" not in signal_kinds(row)
+    finally:
+        hub.stop_ticker(session_id)
+        control.__exit__(None, None, None)
+
+
+def test_checkpoint_on_another_node_marks_presence_unknown(client, monkeypatch):
+    session_id, control = start_two_card_dds(client)
+    try:
+        state = hub.get(session_id)
+        snapshot = dump_state(state)
+        checkpoint_at = datetime.now(UTC)
+        hub.drop(session_id)
+
+        row = Session(id=session_id, owner_login="dev",
+                      live_state=snapshot, checkpoint_at=checkpoint_at)
+
+        class CheckpointDB:
+            async def scalars(self, _query):
+                return IteratorResult(SimpleResultMetaData(["Session"]), iter([(row,)])).scalars()
+
+        monkeypatch.setattr(sessions_http, "require", lambda _request, _role:
+                            Principal(login="dev", full_name="Преподаватель",
+                                      role=Role.INSTRUCTOR))
+        rows = asyncio.run(sessions_http.active(None, db=CheckpointDB()))
+        row = next(item for item in rows if item.session_id == session_id)
+        assert row.presence_known is False
+        assert "offline" not in {item.kind for item in row.signals}
+    finally:
+        hub.stop_ticker(session_id)
+        control.__exit__(None, None, None)
+
+
+def test_failed_presence_commit_does_not_leave_connected_socket():
+    class BrokenStore(MemorySessionStore):
+        async def commit(self, _state, _records=()):
+            raise OSError("test commit failure")
+
+    local_hub = SessionHub(BrokenStore())
+    state = local_hub.register(SessionState(
+        session_id=uuid4(), scenario_id="test", scenario_title="Тест", level="L1",
+        mode=SessionMode.TRAINING, exercise=Exercise.DDS,
+    ))
+
+    async def connect():
+        async with local_hub.trainee_socket(state.session_id, station=True, trainee=True):
+            assert local_hub.is_lease_fenced(state.session_id)
+
+    asyncio.run(connect())
+    assert not local_hub.station_connected(state.session_id)
+
+
+def test_failed_presence_commit_closes_station_with_fencing_code(client, monkeypatch):
+    class BrokenStore(MemorySessionStore):
+        async def commit(self, _state, _records=()):
+            raise OSError("test commit failure")
+
+    session_id, control = start_two_card_dds(client)
+    try:
+        assigned_trainee(hub.get(session_id), monkeypatch)
+        hub.store = BrokenStore()
+        with client.websocket_connect(f"/ws/station/{session_id}") as station:
+            event = station.receive_json()
+            assert event["type"] == "error" and event["code"] == "internal"
+            with pytest.raises(WebSocketDisconnect) as closed:
+                station.receive_json()
+            assert closed.value.code == 1012
+        assert not hub.station_connected(session_id)
+    finally:
+        control.__exit__(None, None, None)
+
+
+def test_takeover_retries_failed_presence_checkpoint():
+    class FlakyStore(MemorySessionStore):
+        def __init__(self):
+            self.commits = 0
+
+        async def commit(self, _state, _records=()):
+            self.commits += 1
+            if self.commits == 1:
+                raise OSError("temporary database outage")
+
+    store = FlakyStore()
+    local_hub = SessionHub(store)
+    state = SessionState(
+        session_id=uuid4(), scenario_id="test", scenario_title="Тест", level="L1",
+        mode=SessionMode.TRAINING, exercise=Exercise.DDS,
+        socket_last_seen_at=datetime.now(UTC) - timedelta(minutes=10),
+        socket_connected_at_checkpoint=True,
+    )
+
+    async def recover():
+        assert not await local_hub._adopt(state)
+        assert local_hub.get(state.session_id) is None
+        await local_hub.maintain_lease()
+        assert local_hub.get(state.session_id) is state
+        assert store.commits == 2
+        await local_hub.shutdown()
+
+    asyncio.run(recover())

frontend/scripts/test-ws-outbox.mjs

@@ -74,6 +74,18 @@ socket.receive({ type: "kio.patch", fields: {
 }, source: "operator" });
 socket = reconnect(socket);
 assert.deepEqual(socket.sent, [], "matching checkpoint echo clears the KIO patch");
+const refused = { type: "kio.patch", fields: { address: "ул. Новая, 3", notify_extra: ["Нет в каталоге"] } };
+call.send(refused);
+socket.receive({ type: "kio.patch", fields: { address: patch.fields.address, notify_extra: [] }, source: "auto" });
+socket.sent = [];
+call.send({ type: "kio.patch", fields: { floor: "2" } });
+assert.deepEqual(socket.sent.at(-1).fields, { floor: "2" },
+  "server values after a refused patch acknowledge it: refused fields are not merged into the next edit");
+socket.receive({ type: "kio.patch", fields: { floor: "2" }, source: "operator" });
+socket = reconnect(socket);
+assert.deepEqual(socket.sent, [], "nothing left to replay after refusal and the next echo");
+const refusedCard = applyPatch(edit(empty, "notify_extra", ["Нет в каталоге"]), { notify_extra: [] }, "auto");
+assert.deepEqual(refusedCard.pending, {}, "server value after refusal drops the pending edit");
 const edited = edit(empty, "coords", { latitude: 55.7, longitude: 37.6 });
 assert.deepEqual(applyPatch(edited, { coords: { longitude: 37.6, latitude: 55.7 } }, "operator").pending, {});
 assert.deepEqual(applyState(edited, { coords: { longitude: 37.6, latitude: 55.7 } }).pending, {});

frontend/src/features/call/useCall.ts

@@ -50,6 +50,7 @@ export function useCall(sessionId: string | null) {
   const [scoreReady, setScoreReady] = useState(false);
   const { report, error: reportError } = useSessionReport(sessionId, scoreReady);
   const [error, setError] = useState<string | null>(null);
+  const [paused, setPaused] = useState(false);
 
   const channel = useRef<ReturnType<typeof callChannel> | null>(null);
   const capture = useRef<Capture | null>(null);
@@ -58,6 +59,8 @@ export function useCall(sessionId: string | null) {
   const outbox = useRef<Record<string, unknown>>({});
   const patchTimer = useRef<ReturnType<typeof setTimeout> | null>(null);
   const textMode = useRef(false);
+  const pausedRef = useRef(false);
+  const endedRef = useRef(false);
 
   const append = useCallback((line: Line) => {
     setLines((prev) => {
@@ -68,22 +71,14 @@ export function useCall(sessionId: string | null) {
 
   useEffect(() => {
     if (!sessionId) return;
+    endedRef.current = false;
     const ch = callChannel(sessionId, {
       onStatus: (next) => {
         setStatus(next);
-        if (next === "open") {
-          // Браузер не подтверждает доставку WebSocket-кадра. Всё, что ещё
-          // отмечено pending и не пришло эхом от сервера, повторяем после
-          // reconnect: kio.patch идемпотентен и не создаёт двойных действий.
-          queueMicrotask(() => setCard((current) => {
-            if (Object.keys(current.pending).length) {
-              channel.current?.send({ type: "kio.patch", fields: current.pending });
-            }
-            return current;
-          }));
-        }
       },
-      onBinary: (frame) => audio.current?.playback.enqueue(frame),
+      onBinary: (frame) => {
+        if (!pausedRef.current) audio.current?.playback.enqueue(frame);
+      },
       onEvent: (event: ServerToTrainee) => {
         if (event.type === "text.turn.accepted") {
           append({ speaker: "operator", text: event.text });
@@ -140,6 +135,7 @@ export function useCall(sessionId: string | null) {
             setTimers(event.timers);
             break;
           case "call.ended":
+            endedRef.current = true;
             setPhase("ended");
             audio.current?.ambience.stop();
             if (textMode.current) { setCardSubmitted(true); break; }
@@ -153,6 +149,33 @@ export function useCall(sessionId: string | null) {
           case "score.ready":
             setScoreReady(true);
             break;
+          case "session.paused":
+            pausedRef.current = event.paused;
+            setPaused(event.paused);
+            if (event.paused) {
+              audio.current?.playback.flush();
+              setCallerSpeaking(false);
+              if (patchTimer.current) clearTimeout(patchTimer.current);
+              patchTimer.current = null;
+            } else if (endedRef.current) {
+              // Занятие завершили прямо на паузе: сервер снимает её после
+              // `call.ended`, и отложенные правки уже не войдут в оценку.
+              outbox.current = {};
+            } else {
+              // При переподключении сервер первым присылает состояние паузы.
+              // Только после этого повторяем правки, ожидающие подтверждения.
+              queueMicrotask(() => setCard((current) => {
+                if (Object.keys(current.pending).length) {
+                  channel.current?.send({ type: "kio.patch", fields: current.pending });
+                }
+                if (Object.keys(outbox.current).length) {
+                  channel.current?.send({ type: "kio.patch", fields: outbox.current });
+                  outbox.current = {};
+                }
+                return current;
+              }));
+            }
+            break;
           case "error":
             setError(event.message);
             break;
@@ -170,13 +193,15 @@ export function useCall(sessionId: string | null) {
   }, [sessionId, append]);
 
   const answer = useCallback(async () => {
+    if (pausedRef.current) return;
     try {
       setError(null);
       // Контекст создаётся по нажатию: браузер не даёт играть звук без действия человека.
       const context = new AudioContext({ sampleRate: CALLER_RATE });
       audio.current = { context, playback: new Playback(context), ambience: new Ambience(context) };
 
-      capture.current = await startCapture((frame) => {
+      const startedCapture = await startCapture((frame) => {
+        if (pausedRef.current) return;
         const playback = audio.current?.playback;
         // Перебивание: фронт гасит звук мгновенно, сервер подтвердит `tts.cancel`.
         if (gate.current.push(frame) && playback?.speaking) {
@@ -185,6 +210,13 @@ export function useCall(sessionId: string | null) {
         }
         channel.current?.sendBinary(frame);
       });
+      if (pausedRef.current) {
+        await startedCapture.stop();
+        await context.close();
+        audio.current = null;
+        return;
+      }
+      capture.current = startedCapture;
       setMicOn(true);
       channel.current?.send({ type: "call.answer" });
     } catch (err) {
@@ -193,36 +225,45 @@ export function useCall(sessionId: string | null) {
   }, []);
 
   const hangup = useCallback(() => {
+    if (pausedRef.current) return;
     channel.current?.send({ type: "call.hangup" });
     void capture.current?.stop();
     capture.current = null;
     setMicOn(false);
   }, []);
 
-  const hint = useCallback(() => channel.current?.send({ type: "hint.request" }), []);
+  const hint = useCallback(() => {
+    if (!pausedRef.current) channel.current?.send({ type: "hint.request" });
+  }, []);
 
   const patchKio = useCallback((path: string, value: unknown) => {
+    if (pausedRef.current) return;
     setCard((prev) => edit(prev, path, value));
     outbox.current[path] = value;
     if (patchTimer.current) clearTimeout(patchTimer.current);
     patchTimer.current = setTimeout(() => {
       const fields = outbox.current;
       outbox.current = {};
-      if (Object.keys(fields).length) channel.current?.send({ type: "kio.patch", fields });
+      if (pausedRef.current) {
+        outbox.current = { ...fields, ...outbox.current };
+      } else if (Object.keys(fields).length) channel.current?.send({ type: "kio.patch", fields });
     }, PATCH_DEBOUNCE_MS);
   }, []);
 
   const dispatch = useCallback((service?: DDSCode) => {
+    if (pausedRef.current) return;
     channel.current?.send(service ? { type: "dds.dispatch", service } : { type: "dds.dispatch" });
   }, []);
 
   const sendText = useCallback((text: string) => {
+    if (pausedRef.current) return false;
     const clean = text.trim();
     if (!clean || clean.length > 1000) return false;
     return Boolean(channel.current?.send({ type: "text.turn", text: clean }));
   }, []);
 
   const submitCard = useCallback(() => {
+    if (pausedRef.current) return;
     if (patchTimer.current) clearTimeout(patchTimer.current);
     patchTimer.current = null;
     const fields = outbox.current;
@@ -243,17 +284,19 @@ export function useCall(sessionId: string | null) {
    *  Отдельное действие, а не «положил трубку»: система должна отличить
    *  осознанное решение от брошенного вызова (docs/spec/TICKETS.md). */
   const resolve = useCallback((outcome: Outcome, comment: string) => {
+    if (pausedRef.current) return;
     channel.current?.send({ type: "call.resolve", outcome, comment });
   }, []);
 
   const submitSelfAssessment = useCallback((missed: string[], comment: string) => {
+    if (pausedRef.current) return;
     channel.current?.send({ type: "self_assessment.submit", missed, comment });
     setSelfAssessed(true);
   }, []);
 
   return {
     resolve,
-    status, phase, incoming, briefing, cardSubmitted, lines, timers, callerSpeaking, micOn, error, card,
+    status, phase, incoming, briefing, cardSubmitted, lines, timers, callerSpeaking, micOn, error, paused, card,
     checklist, selfAssessed, scoreReady, report, reportError,
     answer, hangup, hint, patchKio, dispatch, submitCard, submitSelfAssessment, sendText,
   };

frontend/src/features/debrief/Debrief.tsx

@@ -20,6 +20,8 @@ export function Debrief({ report, big = false }: { report: SessionReport; big?:
   const improvementPoints = report.metrics.filter((metric) => !metric.passed).slice(0, 3);
   const metricTitles = new Map(report.metrics.map((metric) => [metric.key, metric.title]));
   const coaching = report.ai_coaching?.status === "ready" ? report.ai_coaching.recommendations ?? [] : [];
+  // Вверх: короткая пауза не должна выглядеть как «0 с», а без пауз строки нет.
+  const pausedSeconds = Math.ceil((report.total_paused_ms ?? 0) / 1000);
 
   return (
     <section className={big ? "debrief debrief-big" : "debrief"}>
@@ -37,12 +39,14 @@ export function Debrief({ report, big = false }: { report: SessionReport; big?:
         <article className="debrief-stat">
           <span>Автоматическая оценка</span><strong>{report.score_auto.toFixed(0)}<small> из 100</small></strong>
           <small>{report.overridden_by ? "до корректировки преподавателя" : "расчёт по критериям занятия"}</small>
+          {report.score_reviewed != null && <small>после разбора отметок: {report.score_reviewed.toFixed(0)}</small>}
         </article>
         <article className="debrief-stat">
           <span>Упражнение</span><strong>{report.exercise === "dds" ? "ДДС" : report.exercise === "card" ? "КИО" : report.exercise === "call" ? "Вызов 112" : "112 → ДДС"}</strong>
           <small>{report.attempt ? `Попытка ${report.attempt}` : "Завершённое упражнение"}</small>
         </article>
       </div>
+      {pausedSeconds > 0 && <p className="ref">Паузы занятия: {Math.floor(pausedSeconds / 60)} мин {pausedSeconds % 60} с. Время пауз исключено из нормативов.</p>}
       <details className="debrief-tech-details">
         <summary>Служебные сведения</summary>
         <p>Идентификатор сценария: {report.scenario_id} · номер занятия: {report.session_id}</p>
@@ -77,6 +81,11 @@ export function Debrief({ report, big = false }: { report: SessionReport; big?:
           {` ${report.criteria.dds_card_work_time_limit_seconds ?? 180} с`}</>}
         {report.exercise === "card" && <>Норматив заполнения КИО —
           {` ${report.criteria.card_fill_time_limit_seconds ?? 180} с`}</>}
+        {/* 112 → ДДС приходит как exercise "card": работу ДДС выдают карточки пульта. */}
+        {(report.exercise === "dds" || Boolean(report.card_results?.length)) && <>; статус по докладу бригады —
+          {report.criteria.dds_report_reaction_enabled
+            ? ` не позже ${report.criteria.dds_report_reaction_limit_seconds ?? 45} с`
+            : " не применяется"}</>}
         {report.exercise && report.exercise !== "dds" && <>
           ; грамматика описания КИО {report.criteria.require_correct_grammar ? "входит" : "не входит"} в оценку
         </>}.
@@ -89,7 +98,8 @@ export function Debrief({ report, big = false }: { report: SessionReport; big?:
       {Boolean(report.card_results?.length) && <section className="debrief-card-results">
         <h3>Карточки занятия ({report.card_results!.length})</h3>
         {report.card_results!.map((card, index) => <details key={card.card_id}>
-          <summary>Карточка {index + 1}: {card.title || card.scenario_id} · {card.score_auto.toFixed(0)} / 100
+          <summary>Карточка {index + 1}: {card.title || card.scenario_id} · {(card.score_reviewed ?? card.score_auto).toFixed(0)} / 100
+            {card.score_reviewed != null && ` после разбора (автооценка ${card.score_auto.toFixed(0)})`}
             {card.address ? ` · ${card.address}` : ""}</summary>
           {card.managed_service && <p><strong>Ответственная служба:</strong> {card.managed_service}</p>}
           <p><strong>Ответ диспетчера:</strong> {card.reply_text || "не внесён"}</p>
@@ -144,6 +154,10 @@ export function Debrief({ report, big = false }: { report: SessionReport; big?:
                   <td>
                     {finding.summary}
                     <div className="ref">{finding.fact}{finding.norm && ` · ${finding.norm}`}</div>
+                    {finding.source === "instructor" && <div className="ref">отметка преподавателя {finding.author ?? ""}</div>}
+                    {(finding.reviews ?? []).map((review, reviewIndex) => <div className="ref" key={reviewIndex}>
+                      {review.decision === "dismissed" ? "снята" : "подтверждена"} преподавателем {review.author}: {review.reason}
+                    </div>)}
                   </td>
                 </tr>
               ))}

frontend/src/features/debrief/FindingReview.tsx

@@ -0,0 +1,162 @@
+// Разбор по отметкам: преподаватель подтверждает, снимает и добавляет отметку.
+//
+// Балл пересчитывает сервер теми же метриками и весами (lct-35): здесь только
+// решение и его причина. Причина обязательна — она остаётся в отчёте и в CSV/PDF.
+
+import { useRef, useState } from "react";
+
+import type { ErrorCode, FindingDecision, SessionReport } from "@/shared/types/generated";
+
+const DDS_CODES: ErrorCode[] = ["D1", "D2", "D3", "D4", "D5", "D6"];
+const CALL_CODES: ErrorCode[] = ["E1", "E2", "E3", "E4", "E5", "E6"];
+
+async function send(url: string, body: unknown): Promise<SessionReport> {
+  const response = await fetch(url, {
+    method: "POST",
+    credentials: "same-origin",
+    headers: { "Content-Type": "application/json" },
+    body: JSON.stringify(body),
+  });
+  const data = await response.json().catch(() => null);
+  if (!response.ok) {
+    const detail = data && typeof data === "object" && "detail" in data ? data.detail : response.statusText;
+    throw new Error(typeof detail === "string" ? detail : "Не удалось сохранить решение.");
+  }
+  return data as SessionReport;
+}
+
+export function FindingReview({ report, onChange }: {
+  report: SessionReport;
+  onChange: (report: SessionReport) => void;
+}) {
+  const cards = report.card_results ?? [];
+  const codes = report.exercise === "dds" ? DDS_CODES
+    : cards.length ? [...CALL_CODES, ...DDS_CODES] : CALL_CODES;
+  const [reasons, setReasons] = useState<Record<number, string>>({});
+  const [code, setCode] = useState<ErrorCode>(codes[0]);
+  // В ДДС все метрики принадлежат карточкам очереди. В связке 112 → ДДС
+  // E-коды относятся к занятию, а D-код без карточки — к живой карточке звонка.
+  const [card, setCard] = useState(report.exercise === "dds" && cards.length ? "1" : "");
+  const cardChoice = cards.length > 0 && (report.exercise === "dds" || code.startsWith("D"));
+  // Один ключ на отметку, пока она не сохранена: повтор после сбоя сети
+  // не добавит её второй раз.
+  const pendingId = useRef<string | null>(null);
+  const [fact, setFact] = useState("");
+  const [norm, setNorm] = useState("");
+  const [busy, setBusy] = useState(false);
+  const [error, setError] = useState("");
+  const base = `/api/sessions/${report.session_id}/findings`;
+
+  async function run(action: () => Promise<SessionReport>) {
+    setBusy(true);
+    setError("");
+    try {
+      onChange(await action());
+    } catch (cause) {
+      setError(cause instanceof Error ? cause.message : "Не удалось сохранить решение.");
+    } finally {
+      setBusy(false);
+    }
+  }
+
+  function decide(index: number, decision: FindingDecision) {
+    const reason = (reasons[index] ?? "").trim();
+    if (!reason) {
+      setError("Укажите причину решения по отметке.");
+      return;
+    }
+    void run(async () => {
+      const updated = await send(`${base}/${index}/review`, { decision, reason });
+      setReasons((current) => ({ ...current, [index]: "" }));
+      return updated;
+    });
+  }
+
+  function addFinding() {
+    if (!fact.trim() || !norm.trim()) {
+      setError("Для отметки нужны факт и норма.");
+      return;
+    }
+    pendingId.current ??= crypto.randomUUID();
+    const clientId = pendingId.current;
+    void run(async () => {
+      const updated = await send(base, {
+        code, fact: fact.trim(), norm: norm.trim(), card: cardChoice && card ? Number(card) : null,
+        client_id: clientId,
+      });
+      pendingId.current = null;
+      setFact("");
+      setNorm("");
+      return updated;
+    });
+  }
+
+  return (
+    <section className="debrief finding-review">
+      <h2>Разбор по отметкам</h2>
+      <p className="ref">
+        Снятая отметка не штрафует свою метрику, добавленная — штрафует. Балл пересчитывается
+        по тем же критериям и весам; автоматическая оценка ({report.score_auto.toFixed(1)}) сохраняется рядом.
+        {report.score_reviewed != null && ` После разбора: ${report.score_reviewed.toFixed(1)}.`}
+      </p>
+      <table className="grid">
+        <tbody>
+          {report.findings.map((finding, index) => (
+            <tr key={index}>
+              <th>{finding.code}</th>
+              <td>
+                {finding.summary}
+                <div className="ref">{finding.fact}{finding.norm && ` · ${finding.norm}`}</div>
+                {(finding.reviews ?? []).map((review, reviewIndex, all) => <div key={reviewIndex}
+                  className={reviewIndex < all.length - 1 || review.decision === "dismissed" ? "ref" : "state-violated"}>
+                  {review.decision === "dismissed" ? "Снята" : "Подтверждена"} ({review.author},{" "}
+                  {new Date(review.at).toLocaleString("ru-RU")}): {review.reason}
+                </div>)}
+                <div className="finding-review-actions">
+                  <input aria-label={`Причина решения по отметке ${index + 1}`} maxLength={1000}
+                    placeholder="Причина решения" value={reasons[index] ?? ""}
+                    onChange={(event) => setReasons((current) => ({ ...current, [index]: event.target.value }))} />
+                  <button type="button" disabled={busy} onClick={() => decide(index, "confirmed")}>Подтвердить</button>
+                  <button type="button" disabled={busy} onClick={() => decide(index, "dismissed")}>Снять</button>
+                </div>
+              </td>
+            </tr>
+          ))}
+          {report.findings.length === 0 && <tr><td colSpan={2}>Автоматических отметок нет.</td></tr>}
+        </tbody>
+      </table>
+
+      <h3>Добавить отметку</h3>
+      <div className="finding-review-form">
+        <label>Код
+          <select value={code} onChange={(event) => {
+            pendingId.current = null;
+            setCode(event.target.value as ErrorCode);
+          }}>
+            {codes.map((item) => <option key={item} value={item}>{item}</option>)}
+          </select>
+        </label>
+        {cardChoice && <label>Карточка
+          <select value={card} onChange={(event) => { pendingId.current = null; setCard(event.target.value); }}>
+            {report.exercise !== "dds" && <option value="">занятие (без карточки)</option>}
+            {cards.map((item, index) => <option key={item.card_id} value={String(index + 1)}>
+              {index + 1}: {item.title || item.scenario_id}
+            </option>)}
+          </select>
+        </label>}
+        <label>Факт
+          <input maxLength={1000} value={fact} onChange={(event) => { pendingId.current = null; setFact(event.target.value); }}
+            placeholder="Что сделал курсант" />
+        </label>
+        <label>Норма
+          <input maxLength={1000} value={norm} onChange={(event) => { pendingId.current = null; setNorm(event.target.value); }}
+            placeholder="Как требовалось" />
+        </label>
+        <button type="button" disabled={busy || !fact.trim() || !norm.trim()} onClick={addFinding}>
+          {busy ? "Сохраняем…" : "Добавить отметку"}
+        </button>
+      </div>
+      {error && <p className="violated" role="alert">{error}</p>}
+    </section>
+  );
+}

frontend/src/features/instructor/ScoreWeightsEditor.tsx

@@ -32,6 +32,7 @@ const DDS_METRICS: MetricOption[] = [
   { key: "dds_completion", label: "Завершение работ", hint: "Фиксация завершения или отказа от работ." },
   { key: "dds_reply", label: "Основание и сведения", hint: "Комментарии к статусам и содержание полученных сведений." },
   { key: "dds_work_time", label: "Время отработки карточки", hint: "Соблюдение лимита полного цикла карточки." },
+  { key: "dds_report_reaction", label: "Реакция на доклад бригады", hint: "Статус по докладу бригады не позже лимита занятия." },
 ];
 
 const CARD_METRICS = OPERATOR_METRICS.filter(({ key }) => [
@@ -39,13 +40,19 @@ const CARD_METRICS = OPERATOR_METRICS.filter(({ key }) => [
   "required_fields", "description_grammar", "card_fill_time",
 ].includes(key));
 const CALL_METRICS = OPERATOR_METRICS.filter(({ key }) => key !== "card_fill_time");
+// Метрика появляется, только когда ручной отметке преподавателя нечего провалить.
+const REVIEW_METRICS: MetricOption[] = [
+  { key: "instructor_finding", label: "Отметка преподавателя", hint: "Ручная отметка на разборе без связанной метрики (например, D4)." },
+];
 
 export function ScoreWeightsEditor({
   exercise,
+  reportReactionEnabled,
   values,
   onChange,
 }: {
   exercise: LessonExercise;
+  reportReactionEnabled: boolean;
   values: Record<string, number>;
   onChange: (weights: Record<string, number>) => void;
 }) {
@@ -57,6 +64,12 @@ export function ScoreWeightsEditor({
       : exercise === "card_dds"
         ? [["Карточка КИО", CARD_METRICS], ["Реагирование ДДС", DDS_METRICS]]
         : [["Опрос 112", CALL_METRICS], ["Реагирование ДДС", DDS_METRICS]];
+  groups.push(["Разбор", REVIEW_METRICS]);
+  if (!reportReactionEnabled) {
+    for (const group of groups) {
+      group[1] = group[1].filter(({ key }) => key !== "dds_report_reaction");
+    }
+  }
 
   function setWeight(key: string, raw: string) {
     const next = { ...values };

frontend/src/features/instructor/useControl.ts

@@ -63,7 +63,9 @@ export function useControl(sessionId: string | null) {
   );
 
   const stop = useCallback(() => channel.current?.socket.send({ type: "session.stop" }), []);
+  const pause = useCallback(() => channel.current?.socket.send({ type: "session.pause" }), []);
+  const resume = useCallback(() => channel.current?.socket.send({ type: "session.resume" }), []);
   const playReference = useCallback(() => channel.current?.socket.send({ type: "reference.play" }), []);
 
-  return { status, openSessionId, start, note, inject, stop, playReference };
+  return { status, openSessionId, start, note, inject, stop, pause, resume, playReference };
 }

frontend/src/features/kio-card/KioCard.tsx

@@ -1,7 +1,9 @@
 // Карточка КИО. Один и тот же компонент рисуется у курсанта, на пульте,
 // на внешнем мониторе и на АРМ ДДС — там в режиме `readOnly`.
 
-import { useIncidentGroups, useSigns } from "@/shared/api/http";
+import { useState } from "react";
+
+import { useIncidentGroups, useServiceCatalog, useSigns } from "@/shared/api/http";
 import { type CardState, display } from "./merge";
 import { type Field, type FieldGroup, visibleGroups } from "./fields";
 
@@ -17,6 +19,7 @@ interface Props {
 export function KioCard({ state, required = [], readOnly = false, referenceArm = false, onChange }: Props) {
   const dds = display(state, "dds") as string | null;
   const incidentGroup = display(state, "incident_group") as number | null;
+  const notify = (display(state, "notify") as string[] | null) ?? [];
   const groups = visibleGroups(dds);
   const section = (group: FieldGroup) => (
     <section className={`kio-arm-section kio-arm-${group.area}`} key={group.title}>
@@ -36,6 +39,7 @@ export function KioCard({ state, required = [], readOnly = false, referenceArm =
             readOnly={readOnly || field.readOnly}
             referenceArm={referenceArm}
             incidentGroup={incidentGroup}
+            notify={notify}
             onChange={onChange}
           />
         ))}
@@ -58,7 +62,7 @@ export function KioCard({ state, required = [], readOnly = false, referenceArm =
 }
 
 function Row({
-  field, value, pending, required, readOnly, referenceArm, incidentGroup, onChange,
+  field, value, pending, required, readOnly, referenceArm, incidentGroup, notify, onChange,
 }: {
   field: Field;
   value: unknown;
@@ -67,6 +71,7 @@ function Row({
   readOnly?: boolean;
   referenceArm: boolean;
   incidentGroup: number | null;
+  notify: string[];
   onChange?: (path: string, value: unknown) => void;
 }) {
   const empty = value === null || value === undefined || value === "" || (Array.isArray(value) && value.length === 0);
@@ -85,7 +90,7 @@ function Row({
         {readOnly ? (
           <span className="kio-arm-readonly">{formatValue(value, field)}</span>
         ) : (
-          <Input field={field} value={value} referenceArm={referenceArm} incidentGroup={incidentGroup} onChange={onChange} />
+          <Input field={field} value={value} referenceArm={referenceArm} incidentGroup={incidentGroup} notify={notify} onChange={onChange} />
         )}
       </div>
     </div>
@@ -93,12 +98,13 @@ function Row({
 }
 
 function Input({
-  field, value, referenceArm, incidentGroup, onChange,
+  field, value, referenceArm, incidentGroup, notify, onChange,
 }: {
   field: Field;
   value: unknown;
   referenceArm: boolean;
   incidentGroup: number | null;
+  notify: string[];
   onChange?: (path: string, value: unknown) => void;
 }) {
   const emit = (next: unknown) => onChange?.(field.path, next);
@@ -141,6 +147,9 @@ function Input({
       </select>
     );
   }
+  if (field.kind === "services") {
+    return <ServicesPicker value={(value as string[]) ?? []} notify={notify} onChange={(next) => emit(next)} />;
+  }
   if (field.kind === "signs") {
     return <SignsPicker value={(value as string[]) ?? []} group={incidentGroup} onChange={(next) => emit(next)} />;
   }
@@ -170,6 +179,46 @@ function Input({
   );
 }
 
+/** Как `max_length` у `KIO.notify_extra`. */
+const SERVICES_LIMIT = 20;
+
+/** Ручное добавление служб из каталога — окно «Добавьте службы» боевого АРМ.
+ * Список оповещения по признакам остаётся как есть: здесь только добавки. */
+function ServicesPicker({ value, notify, onChange }: {
+  value: string[]; notify: string[]; onChange: (next: string[]) => void;
+}) {
+  const catalog = useServiceCatalog();
+  const [query, setQuery] = useState("");
+  const needle = query.trim().toLowerCase();
+  // Лимит и службы из списка оповещения — те же правила, что на сервере:
+  // лишняя служба отклонила бы весь пакет правок.
+  const full = value.length >= SERVICES_LIMIT;
+  const found = needle && !full
+    ? (catalog.data?.services ?? [])
+      .filter((item) => !value.includes(item.name) && !notify.includes(item.name)
+        && item.name.toLowerCase().includes(needle))
+      .slice(0, 8)
+    : [];
+  return (
+    <div className="kio-services">
+      {value.length > 0 && <div className="signs-selected" aria-label="Добавленные службы">
+        {value.map((name) => <span key={name}>
+          {name} <button type="button" aria-label={`Убрать ${name}`}
+            onClick={() => onChange(value.filter((item) => item !== name))}>×</button>
+        </span>)}
+      </div>}
+      <input type="search" aria-label="Поиск службы в каталоге"
+        placeholder={full ? `Не больше ${SERVICES_LIMIT} служб` : "Поиск службы…"} disabled={full}
+        value={query} onChange={(event) => setQuery(event.target.value)} />
+      {found.length > 0 && <ul className="kio-services-found">
+        {found.map((item) => <li key={item.id}>
+          <button type="button" onClick={() => { onChange([...value, item.name]); setQuery(""); }}>{item.name}</button>
+        </li>)}
+      </ul>}
+    </div>
+  );
+}
+
 function IncidentGroupPicker({ value, onChange }: { value: number | null; onChange: (next: number | null) => void }) {
   const page = useIncidentGroups();
   return <select aria-label="Категория происшествия" value={value ?? ""}

frontend/src/features/kio-card/fields.ts

@@ -6,7 +6,7 @@
 
 import type { DDSCode, IncidentType } from "@/shared/types/generated";
 
-export type FieldKind = "text" | "textarea" | "number" | "bool" | "select" | "signs" | "group" | "list";
+export type FieldKind = "text" | "textarea" | "number" | "bool" | "select" | "signs" | "group" | "list" | "services";
 
 export interface Field {
   /** Путь в карточке: «floor», «fire.floors» — так же, как в `kio.patch`. */
@@ -97,6 +97,7 @@ export const GROUPS: FieldGroup[] = [
       { path: "incident_type", label: "Тип происшествия", kind: "select", options: INCIDENT },
       { path: "victims_count", label: "Пострадавших", kind: "number" },
       { path: "is_emergency", label: "Признак ЧС", kind: "bool" },
+      { path: "offence_signs", label: "Признаки правонарушения", kind: "bool" },
       { path: "life_threat", label: "Угроза жизни", kind: "bool" },
       { path: "evacuation_needed", label: "Нужна эвакуация", kind: "bool" },
     ],
@@ -107,6 +108,8 @@ export const GROUPS: FieldGroup[] = [
     fields: [
       // Список оповещения оператор не выбирает: он производен от признаков.
       { path: "notify", label: "Список оповещения", kind: "list", readOnly: true },
+      // Как «Службы: +» в боевом АРМ: добавить можно, убрать автоматическую — нет.
+      { path: "notify_extra", label: "Дополнительно оповестить", kind: "services" },
       { path: "dds", label: "Служба (устаревшее)", kind: "select", options: DDS },
       { path: "dispatch_order_at", label: "Приказ на выезд", kind: "text", readOnly: true },
       { path: "arrival_at", label: "Прибытие", kind: "text", readOnly: true },

frontend/src/features/observe/useObserve.ts

@@ -29,6 +29,7 @@ export interface ObservedSession {
   hintsUsed: number;
   notes: Map<string, string>;
   ended: boolean;
+  paused: boolean;
   report: SessionReport | null;
   error: string | null;
 }
@@ -45,6 +46,7 @@ export function useObserve(sessionId: string | null): ObservedSession {
   const [hintsUsed, setHintsUsed] = useState(0);
   const [notes, setNotes] = useState<Map<string, string>>(new Map());
   const [ended, setEnded] = useState(false);
+  const [paused, setPaused] = useState(false);
   // Сессия, для которой отчёт уже стоит просить. Привязка к id, а не флаг:
   // при переключении истории старый флаг не должен дёрнуть запрос новой сессии.
   const [reportFor, setReportFor] = useState<string | null>(null);
@@ -65,6 +67,7 @@ export function useObserve(sessionId: string | null): ObservedSession {
     setHintsUsed(0);
     setNotes(new Map());
     setEnded(false);
+    setPaused(false);
     setError(null);
     if (!sessionId) return;
     let active = true;
@@ -88,6 +91,7 @@ export function useObserve(sessionId: string | null): ObservedSession {
             setTimers(event.timers);
             setHintsUsed(event.hints_used ?? 0);
             setEnded(event.ended ?? false);
+            setPaused(event.paused ?? false);
             if (event.ended) loadReport();
             break;
           case "kio.state":
@@ -112,6 +116,9 @@ export function useObserve(sessionId: string | null): ObservedSession {
             setEnded(true);
             loadReport();
             break;
+          case "session.paused":
+            setPaused(event.paused);
+            break;
           case "error":
             setError(event.message);
             if (event.code === "session_not_found") loadReport();
@@ -127,5 +134,5 @@ export function useObserve(sessionId: string | null): ObservedSession {
     return () => { active = false; channel.close(); };
   }, [sessionId, queries]);
 
-  return { status, title, mode, trainee, card, requiredFields, transcript, timers, hintsUsed, notes, ended, report, error };
+  return { status, title, mode, trainee, card, requiredFields, transcript, timers, hintsUsed, notes, ended, paused, report, error };
 }

frontend/src/pages/dds/Dds.tsx

@@ -47,6 +47,11 @@ function field(card: CardState, path: string): string {
   const value = readPath(card.server, path);
   return value === null || value === undefined || value === "" ? "—" : String(value);
 }
+/** Список из карточки: `field()` не годится — `String([])` пустая строка, а не «—». */
+function names(card: CardState, path: string): string[] {
+  const value = readPath(card.server, path);
+  return Array.isArray(value) ? value.map(String) : [];
+}
 function time(value: string): string {
   const parsed = new Date(value);
   return Number.isNaN(parsed.getTime()) ? value : parsed.toLocaleTimeString("ru-RU");
@@ -233,6 +238,7 @@ export function Dds() {
   const [checkText, setCheckText] = useState("");
   const [error, setError] = useState("");
   const [ended, setEnded] = useState(false);
+  const [paused, setPaused] = useState(false);
   // Разбор просим только после `score.ready`; новая карточка снимает флаг.
   const [scoreReady, setScoreReady] = useState(false);
   const { report, loading: reportLoading, error: reportError, refetch: refetchReport } =
@@ -252,6 +258,7 @@ export function Dds() {
         if (event.type === "station.state") {
           const snapshot = event.snapshot as DdsSnapshot;
           setStation(snapshot);
+          setPaused(snapshot.paused ?? false);
           setZone(snapshot.zone_decision ?? null);
           if (snapshot.card_id == null && (snapshot.pending_cards_count ?? 0) > 0) {
             activeCardId.current = null;
@@ -298,6 +305,7 @@ export function Dds() {
         } else if (event.type === "timer.tick") setTimers(event.timers);
         else if (event.type === "error") { setError(event.message); setDialing(false); setAdvancePending(false); }
         else if (event.type === "session.ended") { setEnded(true); setDialing(false); setAdvancePending(false); setPane(null); setView("registry"); }
+        else if (event.type === "session.paused") setPaused(event.paused);
         else if (event.type === "score.ready") setScoreReady(true);
         else if (event.type === "phone.report") {
           setLastReport(event);
@@ -318,7 +326,7 @@ export function Dds() {
     return () => clearInterval(timer);
   }, []);
 
-  const send = (command: StationToServer): boolean => channel.current?.send(command) ?? false;
+  const send = (command: StationToServer): boolean => !paused && (channel.current?.send(command) ?? false);
   if (!sessionId) return <DdsHistoryOnly cards={ddsHistory.cards} error={ddsHistory.error} />;
 
   const reports = station?.phone_reports ?? [];
@@ -328,6 +336,8 @@ export function Dds() {
   const phoneCall = station?.phone_pending ?? null;
   const phoneLines = (station?.phone_lines ?? []).filter((line) => line.crew === selectedCrew);
   const isConnected = status === "open";
+  // Вверх: короткая пауза не должна выглядеть как «0 с», а без пауз строки нет.
+  const pausedSeconds = Math.ceil((report?.total_paused_ms ?? 0) / 1000);
   const cardId = card ? String(readPath(card.server, "card_id") ?? "") : "";
   const cardIndex = station?.card_index ?? 1;
   const cardTotal = station?.card_total ?? 1;
@@ -368,18 +378,21 @@ export function Dds() {
       АРМ {role}: {isConnected ? "на связи" : status}
     </span>
     {error && <div className="dds-alert" role="alert">Действие не принято: {error}</div>}
+    {paused && !ended && <div className="dds-alert dds-paused">Пауза, ждите преподавателя</div>}
     {ended && <div className="dds-alert dds-done">Занятие завершено. Оценка появится после расчёта.</div>}
     {(ended || scoreReady) && <section className="dds-panel" aria-live="polite">
       <div className="dds-panel-title"><h2>Итог упражнения</h2></div>
       {report ? <div style={{ padding: 12 }}>
         <p><strong>Итоговая оценка: {report.score_final.toFixed(0)} из 100</strong>
           {report.score_final !== report.score_auto && ` · автооценка ${report.score_auto.toFixed(0)}`}</p>
+        {pausedSeconds > 0 && <p className="ref">Паузы занятия: {Math.floor(pausedSeconds / 60)} мин {pausedSeconds % 60} с. Время пауз исключено из нормативов.</p>}
         <p className="ref">Скачать отчёт: <a href={`/api/sessions/${sessionId}/report.csv`}>CSV</a>
           {" · "}<a href={`/api/sessions/${sessionId}/report.pdf`}>PDF</a></p>
         {Boolean(report.card_results?.length) && <>
           <h3>Результаты по карточкам</h3>
           {report.card_results?.map((item, index) => <details className="dds-details" key={item.card_id}>
-            <summary>Карточка {index + 1} · {item.scenario_id} · {item.score_auto.toFixed(0)} / 100</summary>
+            <summary>Карточка {index + 1} · {item.scenario_id} · {(item.score_reviewed ?? item.score_auto).toFixed(0)} / 100
+              {item.score_reviewed != null && ` после разбора (автооценка ${item.score_auto.toFixed(0)})`}</summary>
             <p><b>Ответ диспетчера:</b> {item.reply_text || "не внесён"}</p>
             {item.metrics.filter((metric) => !metric.passed || (metric.credit != null && metric.credit < 1)).map((metric) =>
               <p key={metric.key} className={metric.passed ? "ref" : "state-violated"}>
@@ -409,6 +422,7 @@ export function Dds() {
       </div>}
     </section>}
 
+    <fieldset className="dds-pause-controls" disabled={paused && !ended}>
     {view === "registry" && <>
     <section className="dds-search">
       <div className="dds-search-main">
@@ -548,6 +562,7 @@ export function Dds() {
           <div><b>{field(card, "description")}</b></div>
           <div>Класс: <b>{field(card, "incident_type")}</b></div>
           <div>Получатели карточки: <b>{station?.recipient_services?.join(", ") || field(card, "notify")}</b></div>
+          {names(card, "notify_extra").length > 0 && <div>Добавлены оператором: <b>{names(card, "notify_extra").join(", ")}</b></div>}
           <div>Ваша ДДС: <b>{station?.managed_service || "служба не назначена"}</b></div></div>
       </div>
       <div className="dds-case-stage">
@@ -703,6 +718,7 @@ export function Dds() {
         </div>
       </nav>
     </div>}
+    </fieldset>
   </main>;
 }
 

frontend/src/pages/instructor/Instructor.tsx

@@ -7,6 +7,7 @@
 import { useEffect, useRef, useState } from "react";
 
 import { Debrief } from "@/features/debrief/Debrief";
+import { FindingReview } from "@/features/debrief/FindingReview";
 import { Director } from "@/features/instructor/Director";
 import { ScoreWeightsEditor } from "@/features/instructor/ScoreWeightsEditor";
 import { ScenarioEditor } from "@/features/instructor/ScenarioEditor";
@@ -22,6 +23,7 @@ import {
   useActiveSessions, useIncidentGroups, useReviewScenarioSubmission, useScenarioSubmissions,
   useScenarios, useSessions, useTrainees,
 } from "@/shared/api/http";
+import type { Signal } from "@/shared/api/http";
 import { sessionIdFromUrl } from "@/shared/api/session";
 import type { Level, SessionMode, SessionReport } from "@/shared/types/generated";
 
@@ -44,6 +46,12 @@ function modeLabel(mode: SessionMode): string {
   return MODES.find((item) => item.value === mode)?.label ?? mode;
 }
 
+function worstSignalSeverity(signals: Signal[]): "warn" | "violated" | null {
+  return signals.some((signal) => signal.severity === "violated")
+    ? "violated"
+    : signals.length ? "warn" : null;
+}
+
 function sessionDateLabel(value: string | null): string | null {
   if (!value) return null;
   const date = new Date(value);
@@ -85,6 +93,8 @@ export function Instructor() {
   const [decisionTimeLimit, setDecisionTimeLimit] = useState(30);
   const [cardFillTimeLimit, setCardFillTimeLimit] = useState(180);
   const [ddsCardWorkTimeLimit, setDdsCardWorkTimeLimit] = useState(180);
+  const [ddsReportReactionEnabled, setDdsReportReactionEnabled] = useState(false);
+  const [ddsReportReactionLimit, setDdsReportReactionLimit] = useState(45);
   const [allowedErrors, setAllowedErrors] = useState(0);
   const [requireCorrectGrammar, setRequireCorrectGrammar] = useState(true);
   const [lessonScoreWeights, setLessonScoreWeights] = useState<Record<string, number>>({});
@@ -283,6 +293,7 @@ export function Instructor() {
       && !(exercise === "dds" && wholeTicket)
       ? visibleScenarios.filter((item) => item.outcome === "card").map((item) => item.id)
       : undefined;
+    const reportReactionEnabled = (exercise === "dds" || exercise === "card_dds") && ddsReportReactionEnabled;
     const sent = control.start(sessionId, {
       scenarioId: primaryScenarioId,
       mode,
@@ -299,14 +310,18 @@ export function Instructor() {
         decision_time_limit_seconds: decisionTimeLimit,
         card_fill_time_limit_seconds: cardFillTimeLimit,
         dds_card_work_time_limit_seconds: ddsCardWorkTimeLimit,
+        dds_report_reaction_enabled: reportReactionEnabled,
+        dds_report_reaction_limit_seconds: ddsReportReactionLimit,
         allowed_errors: allowedErrors,
         require_correct_grammar: requireCorrectGrammar,
-        score_weights: lessonScoreWeights,
+        score_weights: reportReactionEnabled
+          ? lessonScoreWeights
+          : Object.fromEntries(Object.entries(lessonScoreWeights).filter(([key]) => key !== "dds_report_reaction")),
       },
     });
     if (sent) toStart.current = null;
   }, [sessionId, control, scenarioId, extraScenarioIds, mode, trainee, traineeId, trainees.data,
-    exercise, decisionTimeLimit, cardFillTimeLimit, ddsCardWorkTimeLimit, allowedErrors, requireCorrectGrammar, wholeTicket, selectedTicketScenarios,
+    exercise, decisionTimeLimit, cardFillTimeLimit, ddsCardWorkTimeLimit, ddsReportReactionEnabled, ddsReportReactionLimit, allowedErrors, requireCorrectGrammar, wholeTicket, selectedTicketScenarios,
     ddsArrivalIntervalSeconds, ddsMaxWaiting, lessonScoreWeights, scenarios.data,
     randomScenario, visibleScenarios]);
 
@@ -338,7 +353,7 @@ export function Instructor() {
           Список ваших активных сессий обновляется автоматически каждые 2 секунды.
         </p>
         <div className="dds-table-wrap"><table className="grid">
-          <thead><tr><th>Курсант</th><th>Упражнение · карточка</th><th>Ход</th><th>ДДС</th><th>Задержки</th><th></th></tr></thead>
+          <thead><tr><th>Курсант</th><th>Упражнение · карточка</th><th>Ход</th><th>ДДС</th><th>Задержки</th><th>Сигналы</th><th></th></tr></thead>
           <tbody>
             {(activeSessions.data ?? []).map((item) => (
               <tr key={item.session_id}>
@@ -383,12 +398,18 @@ export function Instructor() {
                     ? `Просрочено: первичная реакция ${item.dds_overdue_cards}; отработка карточки ${item.dds_work_overdue_cards}`
                     : "Нормативы не нарушены"}
                 </td>
+                <td className={worstSignalSeverity(item.signals) ? `state-${worstSignalSeverity(item.signals)}` : item.presence_known ? "state-ok" : undefined}>
+                  {item.signals.length
+                    ? item.signals.map((signal) => <span key={signal.kind}>{signal.text}<br /></span>)
+                    : item.presence_known ? "Сигналов нет" : null}
+                  {!item.presence_known && <span>Связь курсанта не проверена</span>}
+                </td>
                 <td><button type="button" onClick={() => openActiveSession(item)}>
                   {sessionId === item.session_id ? "Открыто" : "Наблюдать"}
                 </button></td>
               </tr>
             ))}
-            {!activeSessions.data?.length && <tr><td colSpan={6}>
+            {!activeSessions.data?.length && <tr><td colSpan={7}>
               {activeSessions.isLoading ? "Загружаем активные занятия…" : "Активных занятий пока нет."}
             </td></tr>}
           </tbody>
@@ -648,6 +669,20 @@ export function Instructor() {
                       onCommit={setDdsCardWorkTimeLimit} />
                     <small className="ref">По умолчанию 180 секунд; не заменяет 30-секундное первичное решение.</small>
                   </label>}
+                  {(exercise === "dds" || exercise === "card_dds") && <>
+                    <label className="mode-choice">
+                      <input type="checkbox" checked={ddsReportReactionEnabled}
+                        onChange={(event) => setDdsReportReactionEnabled(event.target.checked)} />
+                      Оценивать срок отметки статуса после доклада бригады
+                    </label>
+                    {ddsReportReactionEnabled && <label className="lesson-criterion">
+                      Лимит реакции на доклад бригады, секунд
+                      <LessonNumberInput label="Лимит реакции на доклад бригады, секунд"
+                        value={ddsReportReactionLimit} min={5} max={600} fallback={45}
+                        onCommit={setDdsReportReactionLimit} />
+                      <small className="ref">Учебный лимит при включённом критерии; исходное значение — 45 секунд.</small>
+                    </label>}
+                  </>}
                   <label className="lesson-criterion">
                     Допустимо нарушенных метрик
                     <LessonNumberInput label="Допустимое число ошибок" value={allowedErrors}
@@ -659,6 +694,7 @@ export function Instructor() {
                     Грамматика карточки оператора 112 входит в оценку
                   </label>}
                   <ScoreWeightsEditor exercise={exercise === "card_dds" ? "card_dds" : exercise}
+                    reportReactionEnabled={(exercise === "dds" || exercise === "card_dds") && ddsReportReactionEnabled}
                     values={lessonScoreWeights} onChange={setLessonScoreWeights} />
                   <small className="ref">Нормативы ГОСТ для приёма вызова не изменяются.</small>
                   </details>
@@ -695,12 +731,20 @@ export function Instructor() {
           {sessionId && session.title && (
             <p>
               {session.ended ? "занятие завершено" : (
-                <button type="button" onClick={control.stop}>Завершить занятие</button>
+                <>
+                  <button type="button" onClick={control.stop}>Завершить занятие</button>{" "}
+                  {session.paused ? (
+                    <button type="button" onClick={control.resume}>Возобновить</button>
+                  ) : (
+                    <button type="button" onClick={control.pause}>Пауза</button>
+                  )}
+                  {session.paused && <small className="ref" role="status">Занятие на паузе — время не идёт</small>}
+                </>
               )}
             </p>
           )}
           {sessionId && session.title && !session.ended && (
-            exercise === "call" && <Director onInject={control.inject} disabled={control.status !== "open"} error={session.error} />
+            exercise === "call" && <Director onInject={control.inject} disabled={control.status !== "open" || session.paused} error={session.error} />
           )}
           {links && startPendingId && (
             <p className="ref" role="status">Создаём занятие. Ссылки появятся автоматически после подключения.</p>
@@ -801,6 +845,8 @@ export function Instructor() {
       {session.report && <>
         <Debrief report={overrideReport?.session_id === session.report.session_id
           ? overrideReport : session.report} />
+        <FindingReview report={overrideReport?.session_id === session.report.session_id
+          ? overrideReport : session.report} onChange={setOverrideReport} />
         <section className="debrief debrief-score-override">
           <h2>Ручная корректировка оценки</h2>
           <p className="ref">Автоматическая оценка: {session.report.score_auto.toFixed(1)} из 100. Меняйте её только при необходимости: причина сохранится в журнале вместе с вашим логином.</p>

frontend/src/pages/trainee/Call.tsx

@@ -122,15 +122,16 @@ export function Call() {
             event.preventDefault();
             if (call.sendText(textTurn)) setTextTurn("");
           }}>
-            <input aria-label="Ваша реплика заявителю" value={textTurn} maxLength={1000}
+            <input aria-label="Ваша реплика заявителю" value={textTurn} maxLength={1000} disabled={call.paused}
               placeholder="Ваша реплика…" onChange={(event) => setTextTurn(event.target.value)} />
-            <button type="submit" disabled={call.status !== "open" || !textTurn.trim() || call.cardSubmitted}>Отправить</button>
+            <button type="submit" disabled={call.paused || call.status !== "open" || !textTurn.trim() || call.cardSubmitted}>Отправить</button>
           </form>
+          {call.paused && <p role="status" className="state-warn">Пауза, ждите преподавателя</p>}
           {call.error && <p role="alert" className="state-violated">{call.error}</p>}
         </section>
         <div className="arm-card-wrap">
           <KioCard state={call.card} required={call.briefing.required_fields}
-            readOnly={call.cardSubmitted} referenceArm onChange={call.patchKio} />
+            readOnly={call.paused || call.cardSubmitted} referenceArm onChange={call.patchKio} />
         </div>
       </div>
       <section className="arm-support" aria-label="Норматив заполнения карточки">
@@ -142,7 +143,7 @@ export function Call() {
             ? notifiedServices.map((service) => <b key={service}>{service}</b>)
             : <em>появятся после выбора признаков</em>}
         </span>
-        {!call.cardSubmitted && <button type="button" className="arm-primary" disabled={call.status !== "open"}
+        {!call.cardSubmitted && <button type="button" className="arm-primary" disabled={call.paused || call.status !== "open"}
           onClick={call.submitCard}>Сохранить и проверить</button>}
         {call.cardSubmitted && <strong>{call.briefing.handoff_to_dds ? "Карточка передана ДДС" : "Карточка отправлена"}</strong>}
       </footer>
@@ -174,11 +175,11 @@ export function Call() {
       </header>
 
       <div className="arm-call-actions">
-        {(call.phase === "incoming" || call.phase === "talking") && !call.micOn && <button type="button" className="arm-answer" onClick={() => void call.answer()}>
+        {(call.phase === "incoming" || call.phase === "talking") && !call.micOn && <button type="button" className="arm-answer" disabled={call.paused} onClick={() => void call.answer()}>
           {call.phase === "talking" ? "☎ Продолжить разговор" : "☎ Ответить на вызов"}
         </button>}
         {call.micOn && <span className="arm-live">● Разговор идёт</span>}
-        {call.micOn && hintsAllowed(call.incoming?.mode) && <button type="button" onClick={call.hint}>Подсказка</button>}
+        {call.micOn && hintsAllowed(call.incoming?.mode) && <button type="button" disabled={call.paused} onClick={call.hint}>Подсказка</button>}
         <span className="arm-call-actions-note">{call.phase === "ended"
           ? "Вызов завершён"
           : !call.micOn && call.phase === "incoming"
@@ -190,13 +191,14 @@ export function Call() {
               : "Ожидайте входящего вызова"}</span>
       </div>
 
+      {call.paused && <p className="state-warn arm-message" role="status">Пауза, ждите преподавателя</p>}
       {call.error && <p className="violated arm-message" role="alert">{call.error}</p>}
 
       <div className="arm-card-wrap">
           <KioCard
             state={call.card}
             required={call.incoming?.required_fields ?? []}
-            readOnly={!call.micOn}
+            readOnly={call.paused || !call.micOn}
             referenceArm
             onChange={call.patchKio}
           />
@@ -207,12 +209,12 @@ export function Call() {
             <button
               type="button"
               className="arm-primary"
-              disabled={!call.micOn || (!service && !autoRoute)}
+              disabled={call.paused || !call.micOn || (!service && !autoRoute)}
               onClick={() => call.dispatch(service)}
             >
               Передать в ДДС
             </button>
-            {call.micOn && <button type="button" onClick={call.hangup}>Завершить вызов</button>}
+            {call.micOn && <button type="button" disabled={call.paused} onClick={call.hangup}>Завершить вызов</button>}
         </div>
       </footer>
       <div className="arm-secondary">
@@ -225,6 +227,7 @@ export function Call() {
                 type="text"
                 aria-label="Комментарий при закрытии вызова без карточки"
                 value={resolveComment}
+                disabled={call.paused}
                 placeholder="что сказали заявителю, куда передали"
                 onChange={(event) => setResolveComment(event.target.value)}
               />
@@ -232,7 +235,7 @@ export function Call() {
             <p>
               <button
                 type="button"
-                disabled={!call.micOn || resolved !== null}
+                disabled={call.paused || !call.micOn || resolved !== null}
                 onClick={() => {
                   call.resolve("consultation", resolveComment);
                   setResolved("consultation");
@@ -242,7 +245,7 @@ export function Call() {
               </button>{" "}
               <button
                 type="button"
-                disabled={!call.micOn || resolved !== null}
+                disabled={call.paused || !call.micOn || resolved !== null}
                 onClick={() => {
                   call.resolve("transfer_region", resolveComment);
                   setResolved("transfer_region");

frontend/src/shared/api/http.ts

@@ -3,7 +3,9 @@
 
 import { useMutation, useQuery, useQueryClient } from "@tanstack/react-query";
 
-import type { Level, SessionMode, SessionReport, StationSnapshot } from "@/shared/types/generated";
+import type {
+  Level, SessionMode, SessionReport, StationSnapshot, TimerState,
+} from "@/shared/types/generated";
 
 import { reportErrorMessage, reportRetryDelay, shouldRetryReport } from "./report.mjs";
 
@@ -94,6 +96,12 @@ export interface SessionInfo {
   end_reason: string | null;
 }
 
+export interface Signal {
+  kind: "backlog" | "refusals" | "offline";
+  severity: TimerState;
+  text: string;
+}
+
 export interface ActiveSessionInfo {
   session_id: string;
   trainee_name: string | null;
@@ -109,6 +117,8 @@ export interface ActiveSessionInfo {
   dds_work_overdue_cards: number;
   dds_statuses: Record<string, string>;
   dds_snapshot: StationSnapshot | null;
+  signals: Signal[];
+  presence_known: boolean;
 }
 
 export const useActiveSessions = () =>
@@ -230,6 +240,17 @@ export const useIncidentGroups = () => useQuery({
   queryFn: () => request<IncidentGroupsPage>("/api/ekp/groups"),
 });
 
+export interface ServiceCatalogPage {
+  source: string;
+  services: { id: string; name: string; organization: string | null; service_level: string | null; source_reference: string }[];
+}
+
+/** Каталог окна «Добавьте службы»: 209 служб, включая районные ДДС. */
+export const useServiceCatalog = () => useQuery({
+  queryKey: ["ekp-services"], staleTime: Infinity,
+  queryFn: () => request<ServiceCatalogPage>("/api/ekp/services"),
+});
+
 export function useSigns(prefix: string[], group: number | null = null) {
   const params = new URLSearchParams();
   if (group !== null) params.set("group", String(group));

frontend/src/shared/api/ws.ts

@@ -164,8 +164,17 @@ export const callChannel = (
   ...options,
   queueKey: (event) => event.type === "kio.patch" ? "kio.patch" : null,
   isAcknowledged: (incoming, pending) => {
-    if (pending.type !== "kio.patch" || incoming.type !== "kio.patch"
+    if (pending.type !== "kio.patch" || incoming.type !== "kio.patch") return false;
-        || incoming.source !== "operator") return false;
+    // `auto` по всем полям команды с другим значением — сервер её переписал
+    // (так он отвечает и на отклонённый пакет), а merge.ts уже снял правку из
+    // pending. Повтор затёр бы серверную истину, а слияние с новыми правками
+    // отклоняло бы и их. Совпадающий `auto` ничего не доказывает: команда
+    // могла не дойти, повтор безвреден.
+    if (incoming.source === "auto") {
+      const keys = Object.keys(pending.fields);
+      return keys.every((key) => key in incoming.fields)
+        && keys.some((key) => !sameJsonValue(pending.fields[key], incoming.fields[key]));
+    }
     return Object.entries(pending.fields).every(([key, value]) =>
       sameJsonValue(value, incoming.fields[key]),
     );

frontend/src/shared/types/generated.ts

@@ -177,6 +177,7 @@ export interface DdsCardReport {
   card_id: string;
   scenario_id: string;
   score_auto: number;
+  score_reviewed?: number | null;
   reply_text: string;
   metrics: Array<Metric>;
   findings: Array<Finding>;
@@ -267,6 +268,23 @@ export interface Finding {
   competency?: Competency | null;
   transcript_ref?: string | null;
   at?: string | null;
+  metric_key?: string | null;
+  card?: number | null;
+  service?: string | null;
+  author?: string | null;
+  client_id?: string | null;
+  reviews?: Array<FindingReview>;
+}
+
+/** Решение преподавателя по отметке на разборе. */
+export type FindingDecision = "confirmed" | "dismissed";
+
+/** Кто, когда и почему подтвердил или снял отметку. Сама отметка остаётся. */
+export interface FindingReview {
+  decision: FindingDecision;
+  reason: string;
+  author: string;
+  at: string;
 }
 
 /** Источник объяснимой отметки; `judge` оставлен для старых отчётов. */
@@ -342,10 +360,13 @@ export interface KIO {
   description?: string | null;
   victims_count?: number | null;
   is_emergency?: boolean;
+  offence_signs?: boolean | null;
   life_threat?: boolean;
   evacuation_needed?: boolean;
   /** Список оповещения */
   notify?: Array<string>;
+  /** Дополнительно оповестить */
+  notify_extra?: Array<string>;
   /** Устаревшее: одна служба. Заменено списком оповещения */
   dds?: DDSCode | null;
   dispatch_order_at?: string | null;
@@ -380,6 +401,8 @@ export interface LessonCriteria {
   decision_time_limit_seconds?: number;
   card_fill_time_limit_seconds?: number;
   dds_card_work_time_limit_seconds?: number;
+  dds_report_reaction_enabled?: boolean;
+  dds_report_reaction_limit_seconds?: number;
   allowed_errors?: number;
   require_correct_grammar?: boolean;
   score_weights?: Record<string, number>;
@@ -407,6 +430,10 @@ export interface Metric {
   passed: boolean;
   weight?: number;
   credit?: number | null;
+  card?: number | null;
+  service?: string | null;
+  passed_auto?: boolean | null;
+  credit_auto?: number | null;
 }
 
 export interface ModeSet {
@@ -585,6 +612,17 @@ export interface SessionEnded {
 /** Режим сессии. Меняет доступность подсказок и протоколирование, но не поведение звонящего (docs/product/MODES.md). */
 export type SessionMode = "training" | "exam" | "self";
 
+/** Остановить время занятия; карточку курсанта команда не меняет (lct-39). */
+export interface SessionPause {
+  type: "session.pause";
+}
+
+/** Пульт остановил или возобновил время занятия (lct-39). */
+export interface SessionPaused {
+  type: "session.paused";
+  paused: boolean;
+}
+
 /** Единица истории: из отчётов складываются профиль, дельта попыток, аналитика. */
 export interface SessionReport {
   session_id: string;
@@ -608,9 +646,15 @@ export interface SessionReport {
   self_assessment_diff?: SelfAssessmentDiff | null;
   notes?: Array<InstructorNoteShown>;
   score_auto: number;
+  score_reviewed?: number | null;
   score_final: number;
   overridden_by?: string | null;
   override_comment?: string | null;
+  total_paused_ms?: number;
+}
+
+export interface SessionResume {
+  type: "session.resume";
 }
 
 /** Обязательно при подключении: монитор в классе включают посреди занятия. */
@@ -631,6 +675,7 @@ export interface SessionSnapshot {
   timers: Array<TimerSnapshot>;
   hints_used?: number;
   ended?: boolean;
+  paused?: boolean;
 }
 
 export interface SessionStop {
@@ -667,6 +712,7 @@ export interface StationSnapshot {
   pending_cards_count?: number;
   next_arrival_in_seconds?: number | null;
   max_waiting_cards?: number;
+  paused?: boolean;
 }
 
 /** Состояние АРМ ДДС после каждой отметки: что стоит и что доступно дальше. */
@@ -775,15 +821,15 @@ export interface ZoneDecision {
 
 // Союзы по каналам — смотри docs/arch/CONTRACT.md#каналы
 
-export type ServerToTrainee = CallIncoming | CardBriefing | TextTurnAccepted | CallStarted | SttPartial | SttFinal | CallerUtterance | TtsBegin | TtsEnd | TtsCancel | BgStart | BgStop | EraData | KioPatchOut | HintShown | TimerTick | CallEnded | ScoreReady | ErrorEvent;
+export type ServerToTrainee = CallIncoming | CardBriefing | TextTurnAccepted | CallStarted | SttPartial | SttFinal | CallerUtterance | TtsBegin | TtsEnd | TtsCancel | BgStart | BgStop | EraData | KioPatchOut | HintShown | TimerTick | CallEnded | ScoreReady | SessionPaused | ErrorEvent;
 
 export type TraineeToServer = CallAnswer | CardSubmit | TextTurn | KioPatchIn | HintRequest | SelfAssessmentSubmit | DdsDispatch | CallResolve | CallHangup | CallbackDial;
 
-export type ServerToObserver = SessionSnapshot | TranscriptAppend | KioState | TimerTick | ModeSet | HintShown | BgStart | BgStop | CallerUtterance | SessionEnded | ScoreReady | InstructorNoteShown | ReferenceStarted | ErrorEvent;
+export type ServerToObserver = SessionSnapshot | TranscriptAppend | KioState | TimerTick | ModeSet | HintShown | BgStart | BgStop | CallerUtterance | SessionEnded | ScoreReady | InstructorNoteShown | ReferenceStarted | SessionPaused | ErrorEvent;
 
-export type InstructorToServer = ScenarioStart | DirectorInject | ReferencePlay | InstructorNoteAdd | ScoreOverride | SessionStop;
+export type InstructorToServer = ScenarioStart | DirectorInject | ReferencePlay | InstructorNoteAdd | ScoreOverride | SessionStop | SessionPause | SessionResume;
 
-export type ServerToStation = CardReceived | StationState | PhoneLine | PhoneReport | TimerTick | SessionEnded | ScoreReady | CommandAck | ErrorEvent;
+export type ServerToStation = CardReceived | StationState | PhoneLine | PhoneReport | TimerTick | SessionEnded | ScoreReady | CommandAck | SessionPaused | ErrorEvent;
 
 export type StationToServer = CardAck | CardBounce | ServiceStatusSet | CrewSelect | PhoneDial | PhoneBrief | PhoneCheck | PhoneHangup | StationFinish | CardReply | CardNext | CardOpen | ZoneDecision | CrewDispatched | CrewArrived;
 
@@ -835,6 +881,9 @@ export type EventName =
   | "score.ready"
   | "self_assessment.submit"
   | "session.ended"
+  | "session.pause"
+  | "session.paused"
+  | "session.resume"
   | "session.snapshot"
   | "session.stop"
   | "station.finish"

frontend/src/styles.css

@@ -197,6 +197,9 @@ button:disabled { opacity: 0.5; cursor: default; }
 .debrief-stat > strong { font-size: 24px; line-height: 1.15; overflow-wrap: anywhere; }
 .debrief-stat > strong small { font-size: 14px; font-weight: 500; }
 .debrief-stat > small { color: #5a6068; font-size: 12px; }
+.finding-review-actions { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 6px; }
+.finding-review-actions input { flex: 1 1 200px; min-width: 0; }
+.finding-review-form { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 8px; align-items: end; }
 .debrief-stat.is-passed { border-left-color: var(--ok); }
 .debrief-stat.is-failed { border-left-color: var(--violated); }
 .debrief-next-step { margin: 12px 0 18px; padding: 12px 15px; border: 1px solid var(--line); border-left: 4px solid #6b7780; border-radius: 5px; background: #fff; }
@@ -316,6 +319,7 @@ button:disabled { opacity: 0.5; cursor: default; }
 
 /* АРМ ДДС: реестр остаётся плотной таблицей, карточка и связь — рядом. */
 .dds-workspace { max-width: 1800px; margin: 0 auto; }
+.dds-pause-controls { display: contents; border: 0; margin: 0; padding: 0; min-width: 0; }
 .dds-header { display: flex; align-items: center; justify-content: space-between; gap: 20px; padding: 8px 0 16px; }
 .dds-header h1 { margin: 2px 0 0; }
 .dds-header h1 span { color: #576273; font-size: 15px; font-weight: 400; }
@@ -349,6 +353,7 @@ button:disabled { opacity: 0.5; cursor: default; }
 .dds-status-action button { padding: 4px 8px; }
 .dds-alert { padding: 10px 12px; margin: 0 0 12px; color: var(--violated); background: #fde8e8; border: 1px solid var(--violated); }
 .dds-done { color: var(--ok); background: #e7f4e9; border-color: var(--ok); }
+.dds-paused { color: var(--warn); background: #fdf3d8; border-color: var(--warn); }
 .dds-phone > label { display: block; margin: 14px 12px 5px; font-size: 13px; font-weight: 600; }
 .dds-phone > select { display: block; width: calc(100% - 24px); margin: 0 12px; padding: 7px; box-sizing: border-box; }
 .dds-dial { display: block; margin: 12px; width: calc(100% - 24px); text-align: center; background: #23577e; border-color: #23577e; color: white; font-weight: 600; }
@@ -783,6 +788,11 @@ button:disabled { opacity: 0.5; cursor: default; }
 .kio-arm-incident .signs select { flex: 1 1 180px; width: auto; max-width: 100%; padding: 7px 8px; border: 1px solid #acb5bc; background: white; }
 .kio-arm-ref .signs-selected { display: flex; flex: 1 1 100%; flex-wrap: wrap; gap: 5px; margin-top: 5px; }
 .kio-arm-ref .signs-selected span { padding: 7px 10px; background: #1876b4; color: white; font-size: 12px; font-weight: 700; }
+.kio-services { display: flex; flex-direction: column; gap: 5px; min-width: 0; }
+.kio-services .signs-selected { display: flex; flex-wrap: wrap; gap: 5px; }
+.kio-services .signs-selected button { border: 0; background: transparent; color: inherit; cursor: pointer; padding: 0 0 0 4px; }
+.kio-services-found { list-style: none; margin: 0; padding: 0; border: 1px solid var(--line); max-height: 220px; overflow-y: auto; }
+.kio-services-found button { width: 100%; text-align: left; border: 0; border-bottom: 1px solid var(--line); background: var(--panel); padding: 6px 8px; cursor: pointer; }
 .kio-arm-choice { display: flex; flex-wrap: wrap; gap: 6px; padding: 5px 0; }
 .kio-arm-choice button { min-width: 49px; padding: 6px 11px; border: 1px solid #aeb6bd; background: white; font-size: 13px; font-weight: 700; }
 .kio-arm-choice .kio-arm-selected { border-color: #1979bb; background: #1979bb; color: white; }